Brocade Access Gateway Administrator's Guide - Supporting Fabric OS v5.2.1 (53-1000430-01)

C-2 Access Gateway Administrator’s Guide
Publication Number: 53-1000430-01
Troubleshooting
C
LUNs are not visible 1. Zoning on fabric switch is
incorrect.
2. Port mapping on Access
Gateway mode switch is
incorrect.
3. Cabling not properly
connected.
Verify zoning on the edge switch.
Verify that F_Ports are mapped to an online N_Port. See
“Displaying the port status” on page 4-3.
Perform a visual inspection of the cabling, check for issues
such as wrong ports, etc.
Failover is not
working
Failover disabled on N_Port. Verify that failover and failback policies are enabled, as
follows:
• Enter the ag –failoverShow command with the
<port_number> operand.
• Enter the ag –failbackShow command with the
<port_number> operand.
Command returns “Failback (or Failover) on N_port
<port_number> is supported.”
If it returns, “Failback (or Failover) on N_Port
<port_number> is not supported.” See “Managing the failover
and failback policies” on page 4-7.
Access Gateway is
mode not wanted
Access Gateway must be disabled. 1. Disable switch using the switchDisable command.
2. Enable Access Gateway mode using
the ag --modeDisable command.
Answer yes when prompted; the switch reboots.
3. Log in to the switch.
4. Display the switch settings using the switchShow
command. Verify that the field switchMode displays
Fabric OS native mode.
Table C-1 Troubleshooting (Continued)
Problem Cause Solution