HP Management Integration Framework Administrator Guide (T5494-96539, October 2012)

security certificate as being invalid. If the date-time on the target machine is changed,

the HP MIF service on that machine must be restarted.

◦ Ensure that the Domain Name System for the environment is configured correctly to resolve

names to IP addresses.

◦ Disable browser proxy settings.

◦ Clear the browser cache and restart the browser.

◦ Ensure that the firewall on the target machine is not preventing access.

• Message: Security Component encountered a server error. Please refer

to help for more information.

Resolution: Restart the HP MIF service on the target machine.

If you still cannot log in, the Host Reset tool (XFHostReset.exe) should be used to reset the

target machine. For details on using the tool see the Management Integration Framework

Maintenance & Service Guide.

• Message: Lookup of GUI server failed.

Resolution: The Tree Aggregator setting for the GUI server may not be enabled on the target

machine. Enable the setting using the Configuration interface then restart the HP MIF service.

For more information about the Tree Aggregator setting, see the Management Integration

Framework Administrator Guide or Configuration interface online help.

• Message: No GUI server could be found. Make sure a GUI server is

started and refresh the page.

Resolution: The Tree Aggregator setting for the GUI server may not be enabled on the target

machine. Enable the setting using the Configuration interface then restart the HP MIF service.

For more information about the Tree Aggregator setting, see the Management Integration

Framework Administrator Guide or Configuration interface online help.

• MIF web service IP Address. When the Management Integration Framework is bound to a

hostname, the hostname must be resolvable by the client, either by adding hostname mapping

in the DNS or in an etc\hosts file. If this is not done, users will not be able to log in using

IP addresses, because the Management Group security certificate will never be applied on

the machine. See also Web service IP address.

Problem

During login to a Management Integration Framework interface using an IPv6 address, a browser

prompts for user credentials, even though single sign-on features are active.

Explanation / resolution

This is due to the design of certain browsers. When using an IPv6 address to log in with these

browsers, you will need to enter your user credentials.

Single Pane of Glass tree errors

• The same storage systems appear twice in the navigation pane. This can be caused by

Management Group operations or restarting HP P6000 Command View. The condition is