HP P6000 SmartStart User Guide (Windows) (T5494-96559, October 2012)

IMPORTANT: The support tools cannot be installed directly on HP P6000 storage systems.
However, you can install them on a server in the same LAN as the storage systems, providing the
server meets requirements for the tools.
HP Insight Remote Support software
HP strongly recommends that you install HP Insight Remote Support software to complete the
installation or upgrade of your product and to enable enhanced delivery of your HP Warranty,
HP Care Pack Service or HP contractual support agreement. HP Insight Remote Support supplements
your monitoring, 24x7 to ensure maximum system availability by providing intelligent event
diagnosis, and automatic, secure submission of hardware event notifications to HP, which will
initiate a fast and accurate resolution, based on your product’s service level. Notifications may be
sent to your authorized HP Channel Partner for on-site service, if configured and available in your
country. The software is available in two variants:
• HP Insight Remote Support Standard — This software supports server and storage devices
and is optimized for environments with 1-50 servers. Ideal for customers who can benefit from
proactive notification, but do not need proactive service delivery and integration with a
management platform.
• HP Insight Remote Support Advanced — This software provides comprehensive remote
monitoring and proactive service support for nearly all HP servers, storage, network, and SAN
environments, plus selected non-HP servers that have a support obligation with HP. It is
integrated with HP Systems Insight Manager. A dedicated server is recommended to host both
HP Systems Insight Manager and HP Insight Remote Support Advanced.
Details for both versions are available at:
http://www.hp.com/go/insightremotesupport
To download the software for free, go to Software Depot:
http://www.software.hp.com
Select Insight Remote Support from the menu on the right side of the Software Depot
page.
HP P6000 storage system licensing
HP P6000 Command View software comes with a trial period of 60 days. During this time, the
licensed features of managed HP P6000 storage systems are available. If after 60 days of installing
HP P6000 Command View you have not entered license keys for each managed storage system,
the licensed features become unavailable.
HP P6000 general licensing includes:
• Ability to create virtual disks.
• Ability to add physical disks to disk groups.
HP P6000 Business Copy local replication licensing includes:
• Ability to instantly create point-in time snapshots and snapclones.
• Ability to create mirrorclones.
HP P6000 Continuous Access remote replication licensing includes:
• Ability to create source and destination DR groups.
• Ability to create remotely located, continuously linked virtual disk copies.
26 HP P6000 SmartStart concepts