HP StorageWorks Command Console V2.5 User Guide (AA-RV1UA-TE, March 2005)
Table Of Contents
- Contents
- About this Guide
- About SWCC
- Using Command Console
- Setting Up Notification
- Required Components for Notification
- Setting Up Pager Notification
- Using SWCC with a Third-Party Storage Management Program
- Using Event Logging on the Client System to Monitor Your Subsystem
- Interpreting Agent Email Messages
- About Event Information Fields
- Mapping State Change Digits to RAID System Components
- Table 11: State Change Digit Position and Corresponding RAID system Component
- The First Digit of the State Change Field (Overall RAID System)
- The Second Digit of the State Change Field (Disks)
- The Third Digit of the State Change Field (Power Supply)
- The Fourth Digit of the State Change Field (Fans)
- The Fifth Digit of the State Change Field (Battery)
- The Sixth Digit of the State Change Field (Temperature)
- The Seventh Digit of the State Change Field (This_Controller)
- The Eighth Digit of the State Change Field (Communications LUN)
- The Ninth Digit of the State Change Field (Other_Controller)
- The 10th Digit of the State Change Field (External Factors)
- The 11th Digit of the State Change Field (Logical Units)
- Using the Storage Window
- Why Use the Storage Window?
- Configuring a Controller
- Creating Virtual Disks
- Deleting Virtual Disks
- Modifying Virtual Disks
- Configuring the Operating System to Recognize Virtual Disk Changes
- Setting Passwords and Security Options (Network Only)
- Managing and Creating Spare Devices
- Using Configuration Files
- Understanding the Icons
- CLI Window
- Integrating SWCC with Insight Manager
- Troubleshooting
- Troubleshooting Connection Problems
- Invalid Network Port Numbers During Installation
- Network Port Assignments for UNIX-Client/Server Systems
- DHCP and WINS
- Connecting Via the Host SCSI Port
- “Access Denied” Message
- Adding New System by Using Internet Protocol Address May Cause Client to Stop Responding
- “No Agent Running” Message When Adding System to the Navigation Tree
- Troubleshooting the Client
- Authorization Error When Adding an Agent System
- Cannot Open Storage Window
- Client Hangs When LUN Is Deleted
- CLI RUN Commands
- Event Notification for Subsystems Connected to a Client System
- Invalid or Missing Fault Displays and Event Logs
- Pager Notification Continues After Exiting the Command Console Client
- Reconfiguration After Controller Replacement
- Some Graphics Do Not Scale Well with Large Fonts
- Starting Client from the Command Prompt
- Warning Message Windows
- Virtual Disk Recovery from a Configuration File
- Troubleshooting the HS-Series Agents
- Cluster Integration for the HS-Series Agents
- Troubleshooting Connection Problems
- Using the Command Console LUN
- Interpreting SNMP Traps
- Glossary
- Index
Troubleshooting
100 Command Console V2.5 User Guide
Reconfiguration After Controller Replacement
If you replace a controller in your subsystem, you must reconfigure your Agent’s
storage list to match the new hardware.
Some Graphics Do Not Scale Well with Large Fonts
Display small fonts when using the Client. Some graphics do not scale as well if
large fonts are used.
Starting Client from the Command Prompt
To start the Client with network connections from the command prompt, enter the
following at the command prompt on the Client system:
\path_to_client_directory\swcc.exe -d your_host_system
your_host_subsystem
where -d your_host_system your_host_subsystem is an optional set of
parameters that enables you to specify a system and a subsystem to start the
Client.
For example:
C:\>\Program Files\Compaq\SWCC\swcc.exe -d hostsystem subsystem
If you specify these parameters when the Client opens, the system is selected and
the subsystem is displayed in the Storage window. If the Client is not already
aware of the system and the subsystem, it adds them to the Navigation tree.
Warning Message Windows
You may see warning messages, such as “Command Execution Error” along with
detailed information. These messages indicate problems with the controller, rather
than with the software. The controller is responding to problems in parsing and
executing commands from the Client and Agent.
Virtual Disk Recovery from a Configuration File
If you delete a virtual disk, all the member drives are re-initialized and data is lost.
You cannot restore a virtual disk’s data by changing the configuration. A
configuration file contains information about only the structure of a virtual disk -
it does not store data.