HP StorageWorks Command Console V2.5 User Guide (AA-RV1UA-TE, March 2005)
Table Of Contents
- Contents
- About this Guide
- About SWCC
- Using Command Console
- Setting Up Notification
- Required Components for Notification
- Setting Up Pager Notification
- Using SWCC with a Third-Party Storage Management Program
- Using Event Logging on the Client System to Monitor Your Subsystem
- Interpreting Agent Email Messages
- About Event Information Fields
- Mapping State Change Digits to RAID System Components
- Table 11: State Change Digit Position and Corresponding RAID system Component
- The First Digit of the State Change Field (Overall RAID System)
- The Second Digit of the State Change Field (Disks)
- The Third Digit of the State Change Field (Power Supply)
- The Fourth Digit of the State Change Field (Fans)
- The Fifth Digit of the State Change Field (Battery)
- The Sixth Digit of the State Change Field (Temperature)
- The Seventh Digit of the State Change Field (This_Controller)
- The Eighth Digit of the State Change Field (Communications LUN)
- The Ninth Digit of the State Change Field (Other_Controller)
- The 10th Digit of the State Change Field (External Factors)
- The 11th Digit of the State Change Field (Logical Units)
- Using the Storage Window
- Why Use the Storage Window?
- Configuring a Controller
- Creating Virtual Disks
- Deleting Virtual Disks
- Modifying Virtual Disks
- Configuring the Operating System to Recognize Virtual Disk Changes
- Setting Passwords and Security Options (Network Only)
- Managing and Creating Spare Devices
- Using Configuration Files
- Understanding the Icons
- CLI Window
- Integrating SWCC with Insight Manager
- Troubleshooting
- Troubleshooting Connection Problems
- Invalid Network Port Numbers During Installation
- Network Port Assignments for UNIX-Client/Server Systems
- DHCP and WINS
- Connecting Via the Host SCSI Port
- “Access Denied” Message
- Adding New System by Using Internet Protocol Address May Cause Client to Stop Responding
- “No Agent Running” Message When Adding System to the Navigation Tree
- Troubleshooting the Client
- Authorization Error When Adding an Agent System
- Cannot Open Storage Window
- Client Hangs When LUN Is Deleted
- CLI RUN Commands
- Event Notification for Subsystems Connected to a Client System
- Invalid or Missing Fault Displays and Event Logs
- Pager Notification Continues After Exiting the Command Console Client
- Reconfiguration After Controller Replacement
- Some Graphics Do Not Scale Well with Large Fonts
- Starting Client from the Command Prompt
- Warning Message Windows
- Virtual Disk Recovery from a Configuration File
- Troubleshooting the HS-Series Agents
- Cluster Integration for the HS-Series Agents
- Troubleshooting Connection Problems
- Using the Command Console LUN
- Interpreting SNMP Traps
- Glossary
- Index
Troubleshooting
94 Command Console V2.5 User Guide
Your system may be configured to do one the following:
■ Check local hosts file first, and then go to DNS (most common setup for
Windows NT, Windows 2000, and Windows Server 2003).
■ Go to DNS first, and then check local hosts file.
■ Ignore DNS even if configured.
■ Ignore the local hosts file.
To determine your system configuration for Windows NT:
1. Right click Network Neighborhood (on the desktop).
2. Choose Properties.
3. Click the Protocols tab.
4. Choose TCP/IP, and then click Properties.
The Microsoft TCP/IP Properties window opens.
5. Click the WINS Address tab. If your computer uses DNS, the Enable DNS
for Windows resolution option is selected; you do not need to have Enable
LMHOSTS Lookup selected.
If WINS servers are available on the network, the
LMHOST file can be used.
SWCC does not support WINS.
6. To determine the IP address for the system, click the IP Address tab in the
Microsoft TCP/IP Properties window.
7. To determine the full name of the system, click the DNS tab.
To determine your system configuration for Windows 2000, and Windows Server
2003:
1. Right-click My Network Places on your desktop.
2. Select Properties.
3. In the Network and Dial-up Connections window which opens, right-click
the connection to be used by SWCC.
4. Select Properties.
5. Select Internet Protocol (TCP/IP), then click Properties.
The Internet Protocol (TCP/IP) Properties window opens.
6. Click Advanced.
The Advanced TCP/IP Settings window opens.
7. Click the WINS tab.