FW 07.00.00/HAFM SW 08.06.00 McDATA SANpilot User Manual (620-000160-230, April 2005)

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McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual

Diagnostics

At the Product View, does a grey square appear at the alert panel and

as the background to the icon representing the switch reporting the

problem?

YES NO

↓ The switch-to-EFC Server connection is restored and

appears operational.

The grey square indicates the EFC Server cannot communicate with

the switch because:

• The switch-to-EFC Server Ethernet link failed.

• AC power distribution in the switch failed, or AC power was

disconnected.

• The switch CTP card failed.

Continue.

Inspect the switch reporting the problem for indications of being

powered on, such as:

• At the front panel, an illuminated PWR or ERR indicator.

• Green LEDs illuminated on the power supplies.

• Audio emanations and airflow from fans.

Does the switch appear powered on?

YES NO

↓ Analysis for an ac power distribution or CTP card failure is not

described in this MAP. Go to MAP 0000: Start MAP on

page 3-6. If this is the second time at this step, contact the

next level of support.

The switch-to-EFC Server Ethernet link failed. Click the icon with the

grey square representing the switch reporting the problem. The

Hardware View displays. At the Hardware View:

• A grey square appears at the alert panel.

• No FRUs are visible for the switch.