HP StorageWorks Command Console V2.5 User Guide (AA-RV1UA-TE, March 2005)
Table Of Contents
- Contents
- About this Guide
- About SWCC
- Using Command Console
- Setting Up Notification
- Required Components for Notification
- Setting Up Pager Notification
- Using SWCC with a Third-Party Storage Management Program
- Using Event Logging on the Client System to Monitor Your Subsystem
- Interpreting Agent Email Messages
- About Event Information Fields
- Mapping State Change Digits to RAID System Components
- Table 11: State Change Digit Position and Corresponding RAID system Component
- The First Digit of the State Change Field (Overall RAID System)
- The Second Digit of the State Change Field (Disks)
- The Third Digit of the State Change Field (Power Supply)
- The Fourth Digit of the State Change Field (Fans)
- The Fifth Digit of the State Change Field (Battery)
- The Sixth Digit of the State Change Field (Temperature)
- The Seventh Digit of the State Change Field (This_Controller)
- The Eighth Digit of the State Change Field (Communications LUN)
- The Ninth Digit of the State Change Field (Other_Controller)
- The 10th Digit of the State Change Field (External Factors)
- The 11th Digit of the State Change Field (Logical Units)
- Using the Storage Window
- Why Use the Storage Window?
- Configuring a Controller
- Creating Virtual Disks
- Deleting Virtual Disks
- Modifying Virtual Disks
- Configuring the Operating System to Recognize Virtual Disk Changes
- Setting Passwords and Security Options (Network Only)
- Managing and Creating Spare Devices
- Using Configuration Files
- Understanding the Icons
- CLI Window
- Integrating SWCC with Insight Manager
- Troubleshooting
- Troubleshooting Connection Problems
- Invalid Network Port Numbers During Installation
- Network Port Assignments for UNIX-Client/Server Systems
- DHCP and WINS
- Connecting Via the Host SCSI Port
- “Access Denied” Message
- Adding New System by Using Internet Protocol Address May Cause Client to Stop Responding
- “No Agent Running” Message When Adding System to the Navigation Tree
- Troubleshooting the Client
- Authorization Error When Adding an Agent System
- Cannot Open Storage Window
- Client Hangs When LUN Is Deleted
- CLI RUN Commands
- Event Notification for Subsystems Connected to a Client System
- Invalid or Missing Fault Displays and Event Logs
- Pager Notification Continues After Exiting the Command Console Client
- Reconfiguration After Controller Replacement
- Some Graphics Do Not Scale Well with Large Fonts
- Starting Client from the Command Prompt
- Warning Message Windows
- Virtual Disk Recovery from a Configuration File
- Troubleshooting the HS-Series Agents
- Cluster Integration for the HS-Series Agents
- Troubleshooting Connection Problems
- Using the Command Console LUN
- Interpreting SNMP Traps
- Glossary
- Index
Using Command Console
42 Command Console V2.5 User Guide
About the Asynchronous Event Service
The Asynchronous Event Service (AES) does the following:
■ Runs in the background as a service that provides status updates of the
subsystems to its client system. A client system must run AES to receive
updates.
■ Passes the trap (message) to the Navigation tree. The Navigation tree, in turn,
passes the trap to the appropriate Storage window. When a trap provides
information about a status change in a subsystem, one or more of the icons in
the Navigation tree change color or the symbol changes.
■ Send traps to pagers. To activate this feature, you must predefine each pager
number in the User Profile section of the Event Notification menu in the
Navigation window.
Note: Refer to Command Console’s online Help for the latest information about how
to diagnose problems that can occur when sending pages. Help provides instructions
on how to put AES into a debug mode.
AES Functionality
You can modify how AES starts. You can also manually stop or start AES.
However, you must run AES to receive pager notification of events and to provide
updates to the Navigation tree, Storage windows, and Event Viewer. If you stop
AES, the Client software stops the following functionality:
■ Updates to the Navigation tree and Storage windows
■ Updates from AES in the application log of the Event Viewer
■ Notifying pagers if a fault occurs
To Stop or Start AES
From Windows NT
To stop or start AES manually:
1. Double-click Services in Control Panel.
2. Click the AsyncEventSvc entry.
3. Click Stop or Start, and then click Close.