HP StorageWorks HSG60 and HSG80 Array Controller and Array Controller Software Maintenance and Service Guide (EK-G80MS-SA. C01, March 2005)

Replacing BA370, M2100 & M2200 Enclosure Elements
146 HP StorageWorks HSG60 and HSG80 Array Controller and Array Controller Software
Maintenance and Service Guide
H ■ If the controller does not restart, complete the following substeps:
H a. Press and hold the controller Reset button on the controller.
H b. Reseat the program card in the controller.
H c. Release the controller Reset button.
 7. For the operational controller, complete the following substeps:
 a. Observe that FRUTIL restarts the device ports and then exits.
 b. Identify invalid or failed cache conditions by entering the following
command:
SHOW THIS_CONTROLLER
 c. Clear invalid or failed cache conditions, if any exist. See Table 14
through Table 16 in the “Controller and Cache Replacement
Troubleshooting” appendix that starts on page 253 for more
information on clearing invalid or failed cache conditions.
Caution: Failure to clear an invalid cache message (especially a Cache is
FAILED message)
before setting the Failover mode can result in a recursive
bugcheck error message that renders the controller unusable.
 d. Disconnect the PC or terminal from the maintenance port of the
operational controller.
H 8. For the controller associated with the replacement cache module,
complete the following substeps:
H a. Connect a PC or terminal to the maintenance port of the controller
associated with the cache module to be replaced.
H b. Identify any invalid or failed cache conditions, if any exist, by
entering the following command:
SHOW THIS_CONTROLLER