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HP StorageWorks Enterprise File Services WAN Accelerator 3.0.4 installation and configuration guide (AG424-96004, March 2007)

ManualsBrandsHP ManualsSoftwareHP StorageWorks M100 WAN Accelerator Manager LTU
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52 3 - TROUBLESHOOTING INSTALLATION PROBLEMS
If you are experiencing problems with HP EFS WAN Accelerator installation, make
sure you check:
Checkpoint Checklist
Physical Environment Cables. Make sure you have connected your cables properly:
• Straight-through cables. Primary and LAN ports on the appliance to the LAN switch.
• Cross-over cable. WAN port on the appliance to the WAN router.
Speed and duplex settings. Do not assume network auto-sensing is functioning properly.
Make sure your speed and duplex settings match on the HP EFS WAN Accelerator and the
router or switch.
Use a ping flood to test duplex settings.
WAN/LAN connections. Ensure the wide-area network (WAN) interface is connected to a
traffic egress and the local-area network (LAN) interface is connected to a traffic ingress.
Appliance Configuration IP addresses. To verify the IP address has been configured correctly:
• Ensure the HP EFS WAN Accelerators are reachable via the IP address. For instance, use
the HP EFS WAN Accelerator command-line interface (CLI) command ping
.
• Verify that the server-side HP EFS WAN Accelerator is visible to the client-side HP EFS
WAN Accelerator. For example, at the system prompt, enter the CLI command:
tproxytrace -i inpath0_0 server:port
• Verify that the client-side HP EFS WAN Accelerator is visible to the server-side HP EFS
WAN Accelerator. For example, at the system prompt, enter the CLI command:
tproxytrace -i inpath0_0 client:port
TIP: On Windows machines, the port is 139.
In-path rules. To verify that in-path rules are configured correctly, use Management
Console or the following CLI command:
show in-path rules
In-path routes. Verify that in-path routes are configured correctly. For example, at the
system prompt, enter the CLI command:
sh ip in-path route <interface-name>
HP EFS WAN Accelerator service. If necessary, enable the HP EFS WAN Accelerator
service. For example, at the system prompt, enter the CLI command:
service enable
In-path support. If necessary, enable in-path support. For example, at the system prompt,
enter the CLI command:
in-path enable
In-path client out-out-path support. If necessary, disable in-path client out-of-path
support. For example, at the system prompt, enter the CLI command:
no in-path oop all-port enable
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