HP StorageWorks Enterprise File Services WAN Accelerator 3.0.4 installation and configuration guide (AG424-96004, March 2007)

54 3 - TROUBLESHOOTING INSTALLATION PROBLEMS
Similar
Problems
See also “Problem: HP EFS WAN Accelerator Blocks Traffic When Switching To
Bypass Mode” on page 54
Problem: HP EFS WAN Accelerator Blocks
Traffic When Switching To Bypass Mode
Description of
Problem
The HP EFS WAN Accelerator blocks traffic when going into bypass mode.
Solution If an HP EFS WAN Accelerator blocks traffic when going into bypass mode, verify
that connections to its neighboring devices are correctly configured. Ensure that the
cable from the HP EFS WAN Accelerator to the switch is a straight-through cable and
the cable from the HP EFS WAN Accelerator to the router is a crossover cable. Also
ensure that there are no network speed or duplex mismatches.
Similar
Problems
See also “Problem: Number of Errors on an Interface is 4294967295” on page 53.
Problem: HP EFS WAN Accelerator Boots
Briefly, and Then Reboots
Description of
Problem
The HP EFS WAN Accelerator boots, stays on for approximately one minute, and then
reboots.
Solution Open the HP EFS WAN Accelerator and check that the central processing unit (CPU)
heat-sink and fan are attached and that the fan spins when the HP EFS WAN
Accelerator is powered on. If the CPU heat-sink or fan is not properly attached,
reattach it. Otherwise, contact HP Technical Support at www.hp.com/support.
Similar
Problems
See also the following sections which describe similar problems:
 “Problem: HP EFS WAN Accelerator Does Not Boot” on page 56
 “Problem: HP EFS WAN Accelerator Boots, Displays the Login Prompt, and
Then Reboots” on page 55