HP StorageWorks P9000 Performance Advisor Software v5.2 Install Guide (T1789-96317, May 2011)

• Configure a Loopback Adapter on your management station. For more information, see “Config-
uring a Loopback Adapter or static IP address” on page 30.
• Revert the changes made in the C:\Windows\System32\drivers\etc\hosts file. HP recom-
mends that you do not tamper the entries for the localhost in this file.
• If a previous version of P9000 Performance Advisor has been removed, verify that the Oracle
folders and services for P9000 Performance Advisor have been removed. For more information,
see “Choosing a system where Oracle is not installed” on page 29.
After installation, verify that the P9000 Performance Advisor service has started and try to launch
P9000 Performance Advisor. For more information, see “P9000 Performance Advisor post-installation
steps” on page 60 and “Launching P9000 Performance Advisor” on page 64.
Management station installation stops with Data Execution Prevention Error for
tar.exe error
While installing P9000 Performance Advisor, you might see the Data Execution Prevention
Error for tar.exe error.
Resolution
Complete the following steps to resolve this error:
1. Right-click My Computer and select Properties from the drop-down list.
2. In the System Properties window, click the Advanced tab.
3. Under Performance, click Settings.
4. In the Performance Options window, click the Data Execution Prevention tab.
5. Check the Turn on DEP for essential Windows programs and services only and click Apply.
6. Click OK on the Performance Options window and System Properties window to save the changes,
and close the windows.
Restart the P9000 Performance Advisor installation.
P9000 Performance Advisor host agent installation fails
While installing the P9000 Performance Advisor Windows or UNIX host agent, the installation might
fail.
The following are the typical causes:
• If on a UNIX host, the Path system variable on your host is not set to the installed JRE location.
• If on a Windows host, the disk management services might be active.
• Required disk space is not available in the host agent install directories.
• Incompatible host agent versions might have been downloaded to the respective operating system
specific hosts.
Resolution
The solution might be one or a combination of the following actions. Perform the steps listed for the
following actions to verify and complete the required procedures:
Troubleshooting P9000 Performance Advisor installation related issues130