HP StorageWorks P9000 Performance Advisor Software v5.2 Install Guide (T1789-96317, May 2011)

• The available disk space on your management station is low
• The upgrade log file, xpslperf_UpgradeScript.log is created (with errors), or has not been
created (occurrence is only with upgrades)
• The Std*out.log file increases in size
• The JRE versions installed on the management station and host are the same
• The GUID is not created properly, if it is on a Windows host (probability of occurrence is higher
with installations)
• User level understanding on how to collect configuration and performance data
• Incorrect port used for P9000 Performance Advisor and host agents communication
Resolution
The solution might be one or a combination of the following actions. Perform the steps listed for the
following actions to verify and complete the required procedures:
• Creating and presenting command devices to the hosts. For more information, see “Creating and
presenting command devices to hosts” on page 36.
• Configuring Windows firewall settings. For more information, see “Configuring firewall settings
on a Windows XP Professional management station” on page 140.
• Setting JAVA heap size values on the management station and hosts. For more information, see
“Increasing the maximum number of LDEVs” on page 138.
• Creating free disk space on your management station. For more information, see Releasing disk
space on a management station on page 139.
• Verifying whether Std*out.log file has grown in size. For more information, see “Checking
std*out.log file size” on page 139.
• Verifying whether the JRE versions on your management station and hosts are the same. For more
information, see the Software sections in “Verifying the supported configurations for P9000 Per-
formance Advisor” on page 24 and “Verifying the supported configurations for P9000 Performance
Advisor host agents” on page 34.
• Creating GUIDs on Windows hosts. For more information, see “Assigning GUIDs for command
devices on a Windows host agent” on page 82.
• Understanding how to create configuration and performance data collections. For more information,
see “Collecting configuration data” on page 90 and “Collecting performance data” on page 94.
• Specifying the correct HTTP port number of the management station in the paxp_service.prop-
erties file available in the <hostagent_home>\config folder. <hostagent_home>
translates to the location on your host where the host agent is installed. For more information, see
“Resolving management station and host agent connectivity issues” on page 135.
Setting the heap size to view and collect data
To ensure optimal performance and results, the maximum number of LDEVs is restricted to 6000. To
increase the maximum number of LDEVs to 16000, increase the memory allocated to the JVM when
you start the host agent and the management station services. It is required if you want to view the
performance of XP and P9000 disk arrays with large number of LDEVs (64K binary (65,536)). You
can configure the heap size settings using the Resize Heap tool that is bundled along with the P9000
Performance Advisor installation kit. For more information on setting java heap size values on the
management station and host agent using the Resize Heap tool, see the HP StorageWorks P9000
Performance Advisor Software User guide.
Troubleshooting P9000 Performance Advisor installation related issues138