HP StorageWorks P9000 Performance Advisor Software v5.2 Install Guide (T1789-96317, May 2011)

Configuring firewall settings on a Windows XP Professional management station
IMPORTANT:
Perform this procedure if you have upgraded to P9000 Performance Advisor v5.2 from a pre-5.2
version on a Windows XP Professional management station.
Configure the Windows XP Professional firewall settings to enable web browser clients to access
P9000 Performance Advisor on your management station. To configure the firewall settings:
1. Open the control panel, and double-click Windows Firewall.
2. Click the General tab, and verify that the On (recommended) button is selected and the Don’t
allow exceptions box is not selected.
3. Click the Exceptions tab, and verify that HTTP check box is selected.
4. If you are using SSL Apache Server (HTTPS), click Add Port. If you are not using SSL Apache
Server, skip to step 8.
5. Enter HTTPS in the Name text box, enter 443 in the Port number text box, and click TCP.
6. Click OK to save changes and close the window.
7. Verify that the HTTPS box is checked on the Exceptions tab.
IMPORTANT:
If the firewall is enabled during the P9000 Performance Advisor upgrade, the P9000 Performance
Advisor installer adds port 80 and port 443 to the exception list of the firewall.
8. Click OK.
Unable to add users for P9000 Performance Advisor Native authentication
After installing or upgrading P9000 Performance Advisor, you might not be able to configure
administrator and user accounts in P9000 Performance Advisor, if you have selected the P9000
Performance Advisor Native authentication method.
This issue occurs if you try to access P9000 Performance Advisor that is enabled for native
authentication by typing localhost in the http or https URL. The Security link under Settings in
the left pane is not displayed. It is regardless of logging in as a default administrator or as a user
who is granted administrator privileges.
Resolution
Enter the fully qualified domain name ([servername].[domain name]) or the IP address of the
management station in the http URL - http://<fully qualified domain name>/pa or http:/
/<IP_address>/pa. You can also access P9000 Performance Advisor over a secure connection -
https://[server name].[domain name]/pa or https://<IP_address>/pa
Troubleshooting P9000 Performance Advisor installation related issues140