HP StorageWorks P9000 Performance Advisor Software v5.3 User and Troubleshooting Guide (T1789-96322, August 2011)

17 Troubleshooting P9000 Performance
Advisor
Overview
This document describes how to troubleshoot problems that you may encounter while using the HP
StorageWorks P9000 Performance Advisor Software.
HP tools for troubleshooting and visualizing data
HP provides you P9000Watch and P9000Sketch to troubleshoot and visualize data in a graphical
format. P9000Watch enables you to troubleshoot XP and P9000 disk arraysand collect different
metrics, and P9000Sketch enables you to visualize the metrics in a graphical format. Both P9000Watch
and P9000Sketch can be downloaded from the Support screen of P9000 Performance Advisor.
P9000Watch for troubleshooting XP and P9000 disk arrays
P9000Watch is a tool provided by HP for troubleshooting XP and P9000 disk arrays and collecting
data for various performance metrics. In addition to the console output, P9000Watch also provides
the data in a CSV format that can be loaded in P9000Sketch to obtain a visual representation of the
data. To download P9000Watch tool and the help file:
1. On the Support screen of P9000 Performance Advisor, go to Tools.
2. Click the P9000Watch link to download the Zip file to the supported Windows or HP-UX manage-
ment host.
P9000Sketch for visualizing data collected using P9000Watch
P9000Sketch is a tool provided by HP to enable P9000 Performance Advisor users to visualize the
data collected through P9000Watch. P9000Sketch requires the .csv file (obtained from P9000Watch)
as the input file for displaying a graphical representation of the data. You can copy the .csv file
from the management host to a P9000 Performance Advisor client system, and then open the .csv
file in P9000Sketch. To download P9000Sketch tool and the help file:
1. On the Support screen of P9000 Performance Advisor, go to Tools.
2. Click P9000Sketch (Win 32) link to download the Zip file to a P9000 Performance Advisor
server, your local system, or a remote system. After the download, the P9000Sketch tool can
work independently of P9000 Performance Advisor.
Click P9000Watch_P9000Sketch Reference Guide link to download the documentation on P9000Watch
and P9000Sketch to a management host or your local system.
P9000 Performance Advisor log selection tool
The P9000 Performance Advisor log selection tool is an utility provided with P9000 Performance
Advisor. If you encounter issues with P9000 Performance Advisor that might require support
HP StorageWorks P9000 Performance Advisor Software User Guide 387