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HP StorageWorks P9000 Performance Advisor Software v5.3 User and Troubleshooting Guide (T1789-96322, August 2011)

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Security under Settings is not displayed when localhost is used
in the http address to log on to P9000 Performance Advisor
The Security link under Settings in the left pane is not displayed when you use localhost in the URL
(http://<localhost>/pa) to access P9000 Performance Advisor, which is enabled for Native
authentication. This is regardless of logging in as a default administrator or as a user who is granted
administrator privileges.
Workaround: Use the fully qualified domain name ([servername].[domain name]) or the IP address
of the management station in the http URL — http://<fully qualified domain name>/pa
or http://<IP_address>/pa.
Unknown host
If the name of the host cannot be resolved, you get an unknown host error.
Solution: Ensure you do the following:
• The host is up and running
• The host browser side system is able to resolve the host name (ping <hostname>)
If the second option fails, you must set the DNS configuration. To configure, do the following:
1. Go to Start > Control Panel > Network Connections.
2. Right click Local Area Connection, select Properties.
3. On the General tab, double-click Internet Protocol (TCP/IP).
The Internet Protocol (TCP/IP) properties Window is displayed.
4. Click the Advanced tab.
The Advanced TCP/IP Settings window is displayed.
5. On the DNS tab, select Append DNS suffixes.
6. Add host name suffix.
7. Click OK to save the settings.
P9000Watch has missing ports
If XP Watch has missing ports, do the following:
1. Verify if all the ports presented through SLPR0 are seen as an output of P9000Watch.
NOTE:
Not all ports are displayed when the Wagent update is performed or missed out.
2. Delete the cache files (wagent.iomap and wagent_’serialnum’.xpmap).
3. Re-run XPwatch ti verify if all the ports presented through SLPR0 are present in the output.
No class definition found error displayed on Array View
To resolve the error:
HP StorageWorks P9000 Performance Advisor Software User Guide 399