HP P6000 Replication Solutions Manager 5.5 Release Notes (T3680-96067, June 2012)

This issue may occur on RSM 5.5 Server installations on specific Time Zones and may be due to a
PostgreSQL issue which results in a discrepancy between the database time and the Windows system
time.
These solution is applicable only when the PostgreSQL database reports a different time than the
Windows system time. The SQL command "select now();" can be executed in the PostgreSQL Query
Tool to get the PostgreSQL time. All the steps above apply to PostgreSQL 9.0.
1. Stop the HP RSM Database and HP RSM Server services.
2. Start the HP RSM Database service.
3. Open pgAdminIII (Start→All Programs→PostgreSQL 9.0→pgAdmin III).
4. Select the server, HP RSM DATABASE.
If this does not exist, create one with this username = dba and password = dba. Enter the same
database port number as selected during the RSM Server installation. The default port number is
1315).
5. Select Menu→Tools→Query Tool.
The query window opens.
6. Enter the following SQL command:
select from pg_timezone_names order by utc_offset asc;
7. On the same query window, select Menu→Query→Execute.
8. From the table, choose the Time Zone name most appropriate with the Windows System Time
Zone (as seen in the Date/Time settings).
9. On the same query window, replace the previously entered SQL command with the following
SQL command:
delete from executionthreadpool;
10. Select Menu→Query→Execute.
11. Close the query tool and pgAdmin III sessions.
12. Stop the HP RSM Database service.
13. Go to the PostgreSQL 9.0 installation folder (default is C:\PostgreSQL\9.0\data).
14. Open file postgresql.conf in a text editor and search for the field “timezone".
You should see an entry similar to the following:
#timezone = unknown
15. Delete the “#” character from the beginning of the line and replace "unknown" with the name of
the TimeZone obtained in step 7.
For example, timezone = 'America/Costa_Rica'
16. Save the file.
17. Start the HP RSM Database and HP RSM Server services.
RSM fails to add a host that has an underscore (“_”) character in the hostname
HP Replication Solutions Manager software fails to add a host that has an underscore (“_”) character
in the hostname. The following error message is displayed:
The hostname does not appear to be resolvable by the RSM server
Resolution: Add hosts to the HP RSM Server using host names without the underscore character (“_”)
in the hostname or add hosts with the IP address to the HP RSM Server.
Windows Disk Defragmenter can affect Manager Host Agent’s use of VDS resources
Windows Disk Defragmenter affects the HP Replication Solutions Manager host agent’s use of VDS
resources. As a result, the RSM host agent may not have the required virtual disk service (VDS) handles
HP P6000 Replication Solutions Manager 9