HP IAP Version 2.1 User Guide, March 2011

Wildcards in phrase searches
Wildcards are not allowed in phrase queries (queries with spaces between words). For example,
accounts* department or accounts? department are not valid queries.
Query and display issues in Japanese, Chinese, and Korean
documents
Extra space appears in email Subject text
When the text in an email Subject field includes non-ASCII characters, the Web Interface may sometimes
display a space in the text. The space is not present in the archived email.
The following example shows how the Subject text appears in an archived email, and how the same
text appears when viewing the email in the Web Interface.
Figure 18 Extra space in email Subject field
.
Query on words with furigana returns no results
In Japanese documents, furigana are phonetic readings that are printed above or beside kanji (Chinese
characters). When the IAP archives email and files, it cannot index words with furigana. Because of
this limitation, you cannot search on words with furigana in the Web Interface.
Query on words in Hankaku-kana returns no results
The IAP cannot index Japanese words written in Hankaku-kana (half-width Katakana) in WordPerfect
Office files (WordPerfect, Quattro Pro, and Presentations). For that reason, you cannot search on
Hankaku-kana text in WordPerfect Office files and email attachments.
Query on email folder name returns no results
Spaces in the name of an email folder are not indexed in Chinese, Japanese, and Korean. Searching
for a folder name that contains spaces in these writing systems will fail, even if you surround the name
in quotes.
Troubleshooting problems in the Web Interface48