HP StorageWorks Reference Information Storage System V1.0 Administrator Guide (May 2004)

Status and State Chapter 1: Key Concepts
HP StorageWorks Reference Information Storage System Administrator Guide , April 2004 1-7
See Also
• Monitoring and Reporting Tool , on page 1-3, for information on how
status values are determined.
Hard and Soft Status Condition Definitions
A host or service status value is reported in alerts and other events as having
a
HARD or SOFT status condition (also referred to in monitoring views as the
“state type”). See, for example, the following views:
• Alert Histogram , on page 2-60
• Alert History , on page 2-64
• Alert Summary , on page 2-66
• Event Log , on page 2-74
A
SOFT status condition indicates that the status value has not yet been
confirmed; a
HARD condition has been confirmed. Confirmation is required
only for problem status values, not for the normal operation values
UP , for
hosts, and
OK , for services. A normal status value always has a HARD status
condition.
When a host or service problem is detected, the PCC rechecks the problem a
certain number of times. During this trial period, the status condition is
considered
SOFT . After rechecking the required number of times with the
same result, the status condition is considered
HARD .
Table 1-3: Service Status Value Definitions
Status Description
PENDING Gray The service has not been checked for its status since the
startup of PCC monitoring.
OK Green The service is functioning normally.
WARNING Yellow The service may have a problem.
UNKNOWN Orange The status of the service cannot be determined.
CRITICAL Red The service is not functioning correctly. Data storage and/or
search/retrieval are adversely affected.