HP StorageWorks Reference Information Storage System V1.1 User Guide (February 2005)
Troubleshooting Chapter 5:
Document Manager
HP StorageWorks Reference Information Storage System User Guide, February 2005 5-43
Troubleshooting
Resuming after quitting improperly
This section contains information on what to do in case you were not able to
quit Document Manager properly. This situation can arise if one or more of
the following occurs:
•
Your machine loses power
•
Your machine restarts following an unexpected shutdown
•
You quit Document Manager by clicking
End Task
in Windows Task
Manager
When Document Manager restarts again, it reprocesses any documents that
were being processed for archiving at the time of failure. This reprocessing
ensures that these documents are archived, but it also implies the possibility
that some documents will be archived twice. Duplicate archived documents
present no problem, other than your seeing the same document returned
twice in search results.
If Document Manager quit improperly and then restarted, check to ensure
that automatic archiving is started or stopped as you intend (see
Starting and
stopping automatic archiving
, on page 5-18). Failing to quit Document
Manager properly can change the setting.
No further action is necessary unless both of the following are true:
•
You added one or more PST files to the archiving queue.
•
Document Manager is configured to archive the email messages
contained in a queued Outlook Personal Folder (PST) file.
If both of these conditions are true, quitting Document Manager improperly
can cause additional folders to be added to your Outlook folders list
regardless of whether you had Outlook open at the time. Document Manager
always uses Outlook (without visibly opening it) to process the email
messages contained in PST files.
When Document Manager processes a PST file for archiving, the contents are
temporarily opened as a new message folder in your list of Outlook folders.
You name the corresponding Outlook folder when you create a PST file (the
name is “Personal Folders” by default). For example, if you enter “Project” in