HP StorageWorks Reference Information Storage System V1.1 User Guide (February 2005)

Chapter 5:

Document Manager

Troubleshooting

5-44 HP StorageWorks Reference Information Storage System User Guide, February 2005

the

Name

field of the

Create Microsoft Personal Folders

dialog box when you create

a PST file and you later queue this file for archiving, the folder

Project

opened in Outlook when the PST file is processed by Document Manager.

Document Manager closes the temporary PST message folder after it

processes all of the folder messages. However, if the application quits

improperly, this closure may not take place. In that case, you can close the

folder yourself, as follows:

1. Select the folder name in the Outlook folder list.

2. Right-click and choose

<folder_name>

Note:

Closing an Outlook folder does not delete the associated PST file.

You can reopen the PST file in an Outlook folder by using the

Outlook menu

File > Open

(item

Personal Folder File

Outlook Data

File

, depending on your version of Outlook). However, refrain from

using an archived PST file as an Outlook folder. Otherwise, you

may be tempted to archive the PST file again, which will create

duplicate email messages in the archive.