HP StorageWorks Reference Information Storage System V1.4 Administrator Guide (T3559-96027, March 2006)

NOTE:
Commands that disable (notications, status checks, and so on) override commands that enable.
For example, suppose you disable checks for a particular servi ce, such as PING, using the Servi ce
Information view (Disable checks of this service command), but enable checks for all
services using the Nagios Info view (Start executing service checks command). That
particular service (PING) is not checked because disabling overrides enabling.
Example: Enabling or disabling notications
If you click Disabled next to Notications in the Tactical Overview view (see "Tactical
Monitoring" on page 55), which indicates notications are currently disabled, the External Command
Interface view appears with the message You are requesting to enable notications. No additional
command information is required. Click Commit.
Example: Adding comments
If you click Add a new host (service) comment intheCommentsview(see"Comments" on page 63), the
External Command Interface view appears with the message You are requesting to add a host (service)
comment. Enter a host and service name, your name, and your comment. The Persistent check box is
not used. (PCC comments are always persistent: they are not deleted when the Control Center shuts
down.) Click Commit to execute the command.
Example: Acknowledging problems
Use the Acknowledge this host/service problem command to notify others you are working
on a problem. This command is available in the Host/Service Commands box of the Host/Service
Information view whenever a host or service has a problem (see "Host Information" on page 100 and
"Service Information"onpage104). UsetheRemove problem acknowledgement command to
remove problem acknowledgements.
After acknowledging a problem, problem notications for that host or service is d isable d u ntil it recovers.
Contacts for the host or service receive noti cation of your acknowledgement (unless you clear the Send
Notication check box in the External Command Interface view when acknowledging).
Related Views
"Replication" on page 48
"Tactical Monitoring" on page 55
"Comments" on page 63
"Nagios Info" on page 66
"Hostgroup Information" on page 98
"Host Information"onpage100
"Service Information" on page 104
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