HP Version Control Repository Manager

Add the following exceptions to the firewall protection:
Port NumberProduct
2301HP SMH Insecure Port:
2381HP SMH Secure Port:
Note: For more information regarding HP SIM secure and insecure ports, refer to the HP SIM User Guide ,
Troubleshooting , Login Problems section.
5. Click OK to save your settings and close the Add a Port dialog box.
6. Click OK to save your settings and close the Windows Firewall dialog box.
This configuration leaves the default SP2 security enhancements in tact, but will allow traffic over the ports
previously indicated. The secure and insecure ports must be added to enable proper communication from
your browser and other clients that access the VCRM.
Browser problems
When I try to configure a component using the latest ProLiant Support Pack, the component configuration
wizard appears in my Mozilla browser with a screen that has all configuration screens included in one
individual screen. I am unable to save any configuration, and a blank screen appears in the wizard when I
click Save. Why is this happening?
Solution: The component configuration included in ProLiant Support Pack 7.10 and earlier might not succeed
when using the Mozilla browser because there are dependencies contained in the component's configuration
HTML.
To resolve this issue, use Internet Explorer 6.0 SP1 or later, or HP Remote Deployment Utility to configure
components.
The Upload Support Pack task does not work. What is happening?
Solution: The browser settings to download and run ActiveX controls must be enabled for the Upload ProLiant
Support Pack task to work.
To configure the Microsoft Internet Explorer security settings
1. From the Microsoft Internet Explorer toolbar, click Tools and select Internet Options. The Internet
Options dialog box appears.
2. Click Custom Level. The Security Settings dialog box appears.
3. Under ActiveX controls and plug-ins, Download signed ActiveX controls, select Enable.
4. Under Run ActiveX controls and plug-ins, select Enable.
5. Under Script ActiveX controls marked safe for scripting, select Enable.
6. Click OK to save your settings. You are returned to the browser.
Catalog problems
When I copy the files from a ProLiant and Integrity Support Pack into the repository manually, I might not
see all of the new components listed on the Catalog page. What can I do to see these files?
Solution: When you copy files into the repository manually without using the VCRM, the repository might
need to be rescanned and the catalog rebuilt. For more information regarding copying files into the repository
manually, refer to the VCRM help files, Updating the Repository Manually from the HP SmartStart CD (for
ProLiant servers) or HP SmartSetup CD (for Integrity servers). For more information regarding rescanning the
repository, refer to VCRM help files, Rescanning the Repository and Rebuilding the Catalog .
The rescan functionality does not seem to work on my VCRM. Why is this happening?
Solution: The rescan functionality does not work when the Auto Update is in progress. After the Auto Update
is complete, the repository rescans itself, and all the components and ProLiant Support Packs downloaded
during the Auto Update are displayed in the catalog.
During the automatic update, I received the following error, The automatic update failed because
an error occurred while retrieving the download site catalog. The error message
referenced an error for the catalog.xml file and an error code 12007, 12015, and etc. What does this mean?
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