System Management Homepage 7.1 User Guide
There are two possible solutions in order to be sure the HP SMH shortcut asks for
credentials.
Solution 1
1. Select Tools Internet Options
2. Choose the Advanced tab.
3. Under Settings Browsing, deselect Reuse windows for launching shortcuts (when
tabbed browsing is off).
4. Click OK.
Solution 2
1. Select Tools Internet Options
2. Under the General tab, look for Tabs: Change how webpages are displayed in
tabs. Click Settings.
3. Under Open links from other programs in:, select the third option The current
tab or window.
4. In the Tabbed Browsing Settings pop-up window, click OK.
5. Click OK to close Internet Options.
13.13.2.2 When I use Internet Explorer 6.0 in Windows, why do I see warnings in the Security
Alert dialog box when I sign in to the HP System Management Homepage (HP SMH)?
There are two possible warnings:
• Warning 1: The name on the security certificate is invalid
or does not match the name of the site.
This warning occurs when you browse to HP SMH using an IP address. This
warning also occurs if you browse locally using localhost for the machine name.
• Warning 2: The security certificate was issued by a company
you have not chosen to trust. View the certificate to
determine whether you want to trust the CA.
The certificate is issued by HP SMH. You can add the certificate to your Trusted
Certificate List and the warning goes away.
13.13.2.3 Opening a second Mozilla browser can appear as an unauthorized sign-in into HP
SMH.
Mozilla browsers share sessions when launched separately.
Separate sessions are shared in Mozilla when launched from the desktop. However
they are not shared in Internet Explorer.
13.13.2.4 I get security messages or partially displayed pages when browsing into HP SMH
from Internet Explorer running on Windows 2003.
Internet Explorer 6.0 on Windows 2003 Server has different default security settings.
To prevent the problem, add each managed system to the local intranet zone twice,
once as http://hostname:2301 and once more as https://hostname:2381.
The alternatives to this solution are to decrease the level of security settings in the
browser (not recommended) or alter the browser security settings to allow cookies
(both stored and per-session) and allow active scripting.
13.13.2.5 My browser page does not display all contents. What is wrong?
Frame sizes are optimized for medium fonts. If you switch your browser to use larger
or smaller fonts, manually adjust the frame layout using the mouse.
13.13.2.6 Why does the browser prompt me to accept cookies when accessing a system?
Browser cookies are required to track user state and security. Cookies must be
enabled in the browser and prompting for acceptance of cookies should be disabled.
70 Troubleshooting topics