System Management Homepage 7.1 User Guide
By default, new accounts created in Windows operating systems are set to user must
change the password at next sign in. Deselect this option so the account can be used
to sign in to HP SMH.
13.13.5.8 When I use Internet Explorer 6.0 in Windows and browse through the management
server to a system that was discovered by IP address, I cannot sign in to HP SMH.
If anonymous access is enabled, I get through anonymously but the user name is
incorrect.
or
When I use Internet Explorer 6.0 in Windows and browse through the management
server to a device that was discovered by IP address, the detailed certificate
information does not appear in the text box of the Automatic Import Certificate screen.
These issues can be resolved in the following ways by adjusting the Internet Explorer
settings:
• Configure the Internet Explorer Privacy settings from Medium to Low. (HP does
not recommend using this option.)
To change the settings:
1. In Internet Explorer, click Tools → Internet Options.
2. Click Privacy.
3. Click and drag the slide bar to Low.
4. Click Apply.
5. Click OK.
The changes are saved.
• Add the IP address of the target HP SMH to the Local Intranet's zone.
To change the settings:
1. In Internet Explorer, click Tools → Internet Options.
2. Click Security.
3. Select Local Intranet.
4. Click Sites → Advanced.
5. In Add this website to the zone, enter the IP address of the HP SMH system
for example, enter https://ipaddress .
6. Click Add.
7. Click OK.
8. Click OK again.
9. Click OK.
The changes are saved.
13.13.5.9 When I browse to my system using the server name
http://my-server-name:2301 with Internet Explorer, I cannot sign in using my
valid Windows administrator account username and password. However, I can sign
in if I browse to my system using my IP address, http://my-ip-address:2301.
Verify whether there is an underscore "_" defined in your server's computer name.
If there is, remove it or use "-" (dash) instead of "_" (underscore). You should be
able to log in using the system name.
74 Troubleshooting topics