System Management Homepage 7.3 Update 1 Release Notes

2 Issues and workarounds
HP SMH undergoes rigorous testing before releasing any given version of the product. From HP
test activities to date, the following items have been uncovered that you should keep in mind. Also,
see the HP System Management Homepage Installation and Configuration Guide and HP System
Management Homepage Online Help for known issues.
HP SMH for Windows and Linux
• Issue: Java plug-ins are required and must be enabled for displaying some Help pages in HP
SMH.
Description: All Linux distributions do not have Java plug-ins available or enabled by default,
even after a full OS installation, except for RHEL6. This results in missing contents of some
help pages in HP SMH on all Linux flavors except RHEL6. Firefox does not pop-up any error
messages to notify the users that HP SMH requires Java plug-ins to run properly, and the help
pages display only empty contents. However, Microsoft Internet Explorer throws up JAVA error
message in such a scenario, which is missing in the case of FireFox browsers.
Also, the issue of Java plug-ins must be enabled for displaying some Help pages occurs when
HP SMH server IP is added in trusted sites list and then java scripting is disable on the trusted
sites. This is only seen on SLES10 SP4 on both IE and FF browsers.
Workaround: As a workaround for this issue, Install java plug-ins on FireFox browser and
enable java scripting on the browsers. The fix for this issue will be available in a future release
of HP SMH.
• Issue: Passwords may be stored in web browsers and retrieved.
Workaround: Clear the browser cache so that the old passwords are removed and cannot
be retrieved.
• Issue: Windows Server 2003 R2 SP2 - using the /3GB parameter in the boot.ini file may
affect the System Management Homepage (HP SMH) or DHCP Client Service performance.
Description: On HP ProLiant servers running Windows Server 2003 R2 SP2, the usage of the
/3GB parameter in the boot.ini file may affect the application performance. The /3GB
parameter allocates 3 GB of memory for applications in the 4 GB memory address range and
1 GB for the operating system kernel. The default is a balanced 2 GB and 2 GB. Therefore,
using the /3GB parameter in the boot.ini file may affect application performances of
System Management Homepage (HP SMH) or DHCP Client Services.
Workaround: Microsoft suggests using the default 2 GB/2 GB configuration and to NOT use
the /3GB parameter because certain applications may have issues with this parameter in the
boot.ini file. For more information, see the Microsoft knowledge base: http://
support.microsoft.com/kb/316739.
• Issue: HP SMH 6.x and 7.x versions generate and display exceptions on Windows operating
systems.
Description: Under certain conditions, for example, during vulnerability scanning by the HP
Web Inspect tool, HP SMH 6.x and 7.x versions generate and display exceptions on some
latest Windows operating systems on which the dump file creation feature is enabled. Such
exceptions create a dump in the system default directory. These files may contain sensitive
information. Dump files may be created in system default directory like C:\ProgramData\
Microsoft\Windows\WER\ReportQueueon Windows operating systems. Whenever you
use an application to perform any of the restricted operations, the dump files are created in
the system default directory. This typically occurs on Apache-based systems. HP SMH, which
is built around Apache web server creates such dump files with sensitive information, whenever
unhandled exceptions are encountered because of any restricted operations.
HP SMH for Windows and Linux 9