HP Systems Insight Manager 7.2 User Guide

When HP SIM is upgraded, you must clear the Firefox browser cache to avoid issues with the
target selection wizard. Perform the following procedure to clear the cache:
1. In the Firefox browser, select Tools→Options. The Options window appears.
2. Select Advanced, and then select the Network tab.
3. Under Offline Storage, click Clear Now.
4. Click OK to close the Options window.
Tasks
The Initial ProLiant Support Pack Install task does not work on Windows 2000 target systems.
Likewise, the install portion of the Configure or Repair Agents tool does not work on Windows
2000 systems.
Solution: If the HP Version Control Agent is present on these target systems, then the Install Software
and Firmware tool can be used to distribute agents, Support Packs and other components to
Windows 2000 systems.
Tools
The message /tmp/Acmd42947.bat[26]: /usr/dt/bin/dtterm: not found might
appear when running the following tools on HP-UX 11.31:
• Retrieve Bastille Configuration file
• Deploy Bastille Configuration
• Consolidated Logging Wizard
• Configuration Synchronization Wizard
To eliminate this problem:
1. Remove the above tools using the CLI command mxtool -r -t <tool name>.
2. Edit the tool definition XML files, replacing instances of dtterm and hpterm with xterm.
The above-mentioned tools can be found in the following TDef files:
security_patch_check.xml
clog_windows.xml
3. Add the tools again using mxtool -a -f <TDef file name>
4. Run the tool.
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If a user is created with the operator template, then the user is automatically given authorizations
to run any CMS tool created with the Run as option set to root/Administrator.
Solution: To avoid granting users access to CMS tools, when creating new users, the operator
template must not be used and authorization must be configured separately. Note that only HP
SIM administrators can create CMS tools.
Ubuntu
Ubuntu Server provides native support for thousands of next-generation applications. This is available
in HP SIM through managed system support.
• On ProLiant servers running Ubuntu with installed agents/AMS
Discovery and health status monitoring of physical proliant servers will work only if the agents
and AMS (in case of Gen8) work satisfactorily.
• On VM guests running Ubuntu
Discovery and health of VMs running Ubuntu will work only if these are discovered via the
host. Direct discovery using the IP will not work since HP SIM's current design does not support
SSH’s super user concept.
Tasks 195