HP Systems Insight Manager 7.1 Installation Guide for Linux

Starting PostgreSQLpg_ctl: postmaster does not start...failed
No PostgreSQL RPM
Solution: Manually start the PostgreSQL service by performing the following steps:
Procedure 9 Manually starting the PostgreSQL service
1. Navigate to the /etc/init.d directory and execute the following command:
./postgresql stop
2. Log in as user postgres (su postgres).
3. Execute the following command:
postmaster -D /usr/local/pgsql/data
The postmaster and PostgreSQL start.
4. Run mxinitconfig -a. Initial configuration completes successfully and service
starts.
8.4 Sign in issues
8.8.4.1 I cannot sign in to HP SIM or to managed systems browsing from HP SIM using Internet
Explorer 6.0 SP2 or later.
Reason 1: Internet Explorer has a problem with underscores in system names, which
prevents the authentication cookie from working properly.
Solution: If the names of the systems have an underscore, use the IP address of the
system. Configure HP SIM to create links to the system using the IP address instead of
the name:
Procedure 10 Creating links to systems using the IP address
1. Browse and sign in to HP SIM.
2. Select Options→Security→System Link Configuration. The System Link Configuration
page appears
3. Select Use the system IP address.
4. Click OK.
NOTE: By using IP addresses instead of names, you might encounter security
alerts, if the name in the managed system certificate does not match the name in
the link. The default certificate for managed systems uses the system name, not the
IP address.
Reason 2: For managed systems, the privacy policy setting in Internet Explorer 6.0 is
blocking the authentication cookies from the managed systems.
Solution 2A: (Recommended) Remove the systems from the Internet Zone. The privacy
policy only affects systems in the browser Internet Zone. Therefore, by removing systems
from that zone, you prevent the privacy policy from affecting those systems. To change
the browser privacy policy setting, select Tools→Internet Options, and click the Privacy
tab from the Internet Explorer browser menu. Modify the privacy setting in one of the
following ways:
• Browsing to systems by IP address instead of by name can cause the browser to
consider those systems to be in the Internet Zone. Instead, browse by name. You
can configure HP SIM to use system names when creating links to systems by
selecting Options→Security→System Link Configuration and selecting Use the
system name.
• If your browser is configured to use a proxy server, you can configure your browser
to bypass the proxy server for specific systems, which removes those systems from
the browser Internet Zone. From the browser menu, select Tools→Internet Options,
48 Troubleshooting