HP Systems Insight Manager 7.
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Contents 1 Installation overview and requirements..........................................................5 First time install process overview................................................................................................5 Upgrade overview....................................................................................................................5 Pre-requisites..........................................................................................................................
7 Uninstalling HP Systems Insight Manager.....................................................65 8 Configuration options................................................................................66 CPU utilization during data collection........................................................................................66 Overview..........................................................................................................................66 Implementation.................................
1 Installation overview and requirements This chapter provides an overview of the HP Systems Insight Manager installation process, and it identifies the system requirements for a Windows CMS, a managed system, and a network client. First time install process overview Perform these steps for a first time install of HP Systems Insight Manager on your CMS: 1. Install and configure the Central Management Server.
• Windows Server 2008 R2 Datacnter, SP1 • Windows Server 2008 R2 Web, SP1 • Windows Server 2008 R2 Standard • Windows Server 2008 R2 Enterprise • Windows Server 2008 Standard (x64), SP2 • Windows Server 2008 Enterprise (x64), SP2 • Windows Server 2008 Small Business Server Standard/Premium (x64), SP2 • Windows Server 2008 Web Server, SP2 x64 • Windows Storage Server 2008 Standard SP2 x64 • Windows Storage Server 2008 Enterprise SP2 x64 • Windows Server 2003 R2 Standard, SP2 (x86) NOTE:
◦ VMware ESX 4.1 Update1 running guest Windows ◦ VMware ESXi 4.1 Update1 running guest Windows ◦ VMware ESX v3.5 Update 4 running guest Windows ◦ VMware ESXi v3.5 Update 4 running guest Windows ◦ VMware ESX v3.5 Update 5 running guest Windows ◦ VMware ESXi v3.5 Update 5 running guest Windows ◦ VMware ESX 4.0 Update 2 running guest Windows ◦ VMware M/N (ESXi 5) Lockdown mode (Initial Release) ◦ VMware 5.0 stateless ◦ VMware 5.
• Microsoft SQL Server 2012 Express SP1 NOTE: SQL Server 2012 Express is not supported on windows 2003. On windows 2008, a warning message is displayed but successfully completes the installation.
• Mozilla Firefox 3.x , Mozilla Firefox 6.x, Mozilla Firefox 9.x, Mozilla Firefox 10.x • Mozilla Firefox Extended Support Release 17.0 Networking • Static or dynamic host name resolution • TCP/IP • SNMP IMPORTANT: The Windows server must have at least one partition formatted for the NT File System (NTFS) on which the HP SIM server software is to be installed. NTFS provides the ability to restrict file access based on user accounts and groups.
• 10 Windows managed systems ◦ Windows Server 2012 Foundation ◦ Windows Server 2012 Essentials ◦ Windows Server 2012 Standard ◦ Windows Server 2012 Datacenter ◦ Windows Server 2012 Hyper-V ◦ Windows Server 2008 Standard/enterprise/datacenter/web edition/itanium based ◦ Windows Storage Server 2008 Standard (x64) ◦ Windows Storage Server 2008 Enterprise (x64) ◦ Windows Server 2008 R2 Standard ◦ Windows Server 2008 R2 Standard, Server Core, SP1 ◦ Windows Server 2008 R2 Enterprise ◦ Wi
◦ ◦ Windows 2003 R2 Standard (x86) ◦ Windows 2003 R2 Standard (x64), SP2 ◦ Windows 2003 R2 Standard (x86), SP2 ◦ Windows 2003 R2 Enterprise (x64) ◦ Windows 2003 R2 Enterprise (x64), SP2 ◦ Windows 2003 R2 Enterprise (x86), SP2 ◦ Windows 2003 Standard (x64), SP1 ◦ Windows 2003 Standard (x86), SP1 ◦ Windows 2003 Standard (x64), SP2 ◦ Windows 2003 Standard (x86), SP2 ◦ Windows 2003 Enterprise (x64) SP1 ◦ Windows 2003 Enterprise (x86), SP1 ◦ Windows 2003 Enterprise (x64), SP2 ◦ Windows
• • • 12 ◦ Windows 7 (Professional/Enterprise) ◦ Windows 7 (Professional/Enterprise) (x64) ◦ Windows Vista (Business/Enterprise) SP2 ◦ Windows Vista (Business/Enterprise) (x64) SP2 ◦ Windows Small Business Server 2011 Standard ◦ Windows Small Business Server 2011 Essentials ◦ Windows HPC Server 2008 R2 ◦ Windows Server 2008 R2 Standard, SP1 ◦ Windows Server 2008 R2 Enterprise, SP1 ◦ Windows Server 2008 R2 Datacenter, SP1 ◦ Windows Server 2008 R2 Web Server, SP1 HP Operating systems
◦ ◦ Red Hat Enterprise Linux 5.9 IPF ◦ Red Hat Enterprise Linux 5.9 x86 ◦ Red Hat Enterprise Linux 5.9 AMD64/EM64T ◦ Kernel-Based Virtual Machine on Red Hat Enterprise Linux 5.9 ◦ Red Hat Enterprise Linux 5.8 IPF ◦ Red Hat Enterprise Linux 5.8 x86 ◦ Red Hat Enterprise Linux 5.8 AMD64/EM64T ◦ Red Hat Enterprise Linux 5.7 IPF ◦ Red Hat Enterprise Linux 5.7 x86 ◦ Red Hat Enterprise Linux 5.7 AMD64/EM64T ◦ Red Hat Enterprise Linux 5.6 IPF ◦ Red Hat Enterprise Linux 5.
• 14 ◦ SUSE Enterprise Linux 11 IPF, SP1 ◦ SUSE Enterprise Linux 11 x86, SP1 ◦ SUSE Enterprise Linux 11 AMD64/EM64T, SP1 ◦ Ubuntu 10.04 LTS ◦ Ubuntu 12.04 LTS ◦ Debian 5.5 ◦ Oracle EL 5.6 x86 ◦ Oracle EL 5.6 AMD64/EM64T ◦ Oracle EL 5.7 x86 ◦ Oracle EL 5.7 AMD64/EM64T ◦ Oracle EL 5.8 x86 ◦ Oracle EL 5.8 AMD64/EM64T VMware managed systems ◦ VMware ESXi 5.1 ◦ VMware ESXi 5.0 Update 2 ◦ VMware ESXi 4.1 Update 3 ◦ VMware ESX 4.1 Update 3 ◦ VMware ESXi 5.
• • • ◦ VMWare 5.
Hardware • • • For Windows: ◦ Any HP ProLiant system ◦ Any HP Itanium-based system For HP-UX: ◦ Any HP PA-RISC system ◦ Any HP Itanium®-based system For Linux: ◦ Any HP ProLiant system ◦ Any HP Itanium-based system Software This software is not required, but if you want improved management capabilities, HP recommends that you install these components. For Windows: • OpenSSH Services 5.9p1 • HP Service Pack for ProLiant 2012.08.0 • HP Service Pack for ProLiant (SPP) 2013.02.
Required web browsers • For Windows: ◦ Microsoft Internet Explorer 8.0 ◦ Microsoft Internet Explorer 9.0 ◦ Microsoft Internet Explorer 10 (Compatibility mode) ◦ Mozilla Firefox Extended Support Release 17.0 ◦ Mozilla Firefox 3.x, Mozilla Firefox 6.x, Mozilla Firefox 9.x, Mozilla Firefox 10.x NOTE: For optimum performance, the minimum supported resolution for the browser must be 1024 x 768. • • For HP-UX: ◦ Mozilla Firefox 3.5 (3.5.09.00) ◦ Mozilla Firefox 6.x ◦ Mozilla Firefox 9.
then these commands fail. If SSH is not configured on the client, then command line tools, any HP SIM plugins that require SSH, and Configure or Repair Agents do not work properly. PSP and SSH deployments occur in parallel and the number of nodes to which this happens in parallel is controlled by PSPandSSHParallelDeployments in globalsettings.props. If the credentials are incorrect for any node, then the deployment fails on all remaining nodes.
Table 4 Supported c-Class Servers Product Models Minimum BIOS — System ROM required Minimum Integrated Lights-Out (iLO) / iLO 2 / firmware version required Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows AiO SB600c storage 2008.01.24 solution 1.43 Microsoft Windows Storage Server 2003 7.91.0.0 HP carrier grade AMC Expansion NA NA NA NA HP Storage Tape Blade NA T61D2 Microsoft Windows 2000 NA HP Storage SB40c for HP c-Class CloudSystem NA 2.0.0.
Table 4 Supported c-Class Servers (continued) Product Models 20 Minimum BIOS — System ROM required Minimum Integrated Lights-Out (iLO) / iLO 2 / firmware version required Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows ProLiant BL2x220c G5 I19 03/03/2008 1.50 or later Windows and Linux ProLiant BLxw460c Blade Workstation 7/31/2007 1.30 or later Windows XP or Vista, 7.91 or later and Linux ProLiant xw2x220c Blade Workstation 09/16/2008 1.
Table 4 Supported c-Class Servers (continued) Product Models Minimum BIOS — System ROM required Minimum Integrated Lights-Out (iLO) / iLO 2 / firmware version required Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows VMware Citrix XenServer ProLiant BL685c G7 (AMD Opteron 6200) A20 iLO 3 version 1.05 and OA version 3.10 Microsoft Windows PSP 8.
Table 4 Supported c-Class Servers (continued) Product Models Minimum BIOS — System ROM required Minimum Integrated Lights-Out (iLO) / iLO 2 / firmware version required Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows ProLiant BL685c G5 A08, 05/02/2011 iLO2 firmware 2.12 or later Microsoft Windows PSP 8.
1 2 For specific version of the operating systems, browse the ProLiant support matrix at http://h10018.www1.hp.com/ wwsolutions/index.html HP PC BL Enclosure Integrated Administrator Table 6 Supported e-Class Servers Product Models ProLiant BL 10e Minimum BIOS — System ROM required 2003.02.17 (C) Minimum Integrated Lights-Out (iLO) / iLO 2 / firmware version required 4.00 A2 7 Nov 2005 ProLiant BL 10e G2 2003.02.17 (C) 4.
1 For specific version of the operating systems, browse the ProLiant support matrix at http://h10018.www1.hp.com/ wwsolutions/index.html Table 8 Supported c-Class Interconnects/Switches Product Models Minimum Software Management firmware version Cisco Catalyst Blade Switch 3020 for HP c-Class Blade System 12.2(25)SEF1 Cisco Catalyst Blade Switch 3120G for HP IP Base IOS firmware package1 Cisco Catalyst Blade Switch 3120X for HP IP Base IOS firmware package1 Cisco MDS 9124e Fabric Switch 3.
Table 10 Supported p-Class Interconnects/Switches Product Models Minimum Software Management firmware version Brocade 4GB SAN Switch for HP p-class CloudSystem v5.3.0d Mcdata 4GB SAN Switch for HP p-class CloudSystem 6.4.0.07.00 HP ProLiant BL p-Class Cisco Gigabit Ethernet Switch Module 12.2(44)SE HP ProLiant BL p-Class GbE Interconnect Switch Module 2.1.9 HP ProLiant BL p-Class GbE2 Interconnect Switch Module 3.2.3.
2 Installing HP Systems Insight Manager on the CMS for the first time Preparing the system These steps are for a clean installation of Systems Insight Manager on your Windows system. If a previous version of HP Systems Insight Manager is installed on your system and you want to upgrade your data, see Upgrading HP Systems Insight Manager . This procedure verifies that your system meets the minimum requirements and prepares your system for installation. 1. Install and configure the CMS.
Procedure 1 Verify and prepare system 1. 2. Verify your system meets the minimum requirements. For details, see “System requirements” (page 5). Install the required Windows and Microsoft SQL Server Service Packs. NOTE: If you are using a remote SQL database, leave the default as Master to insure that all necessary databases are created with correct permissions. 3.
Guide at http://www.hp.com/go/smh/ for specific user name requirements for the product administrator, service account, and database administrator: Systems Insight Manager can be installed three ways: 7. • Typical install - Requires minimal user interaction. For more information, see “Typical install” (page 32). • Custom install - Enables you to select the components you want to install and to use non-default values for each component. For more information, see “Custom install”.
8. Click Next. The System Inspection window appears. The system is inspected for a previous version of Systems Insight Manager and a local database. After the system inspection is complete, the Database Configuration window appears.
NOTE: Systems Insight Manager supports SQL Server and Oracle databases on Windows platforms. This feature enables support for a local or remote database hosted on an IPV6 enabled machine. However Systems Insight Manager does not support IPV6 addresses. You must enter a hostname in the Host field. Select from the following database options: • Install and use SQL Express—This option provides you the facility to install and configure SQL Express database which is also bundled with SIM.
9. The Select Installation Type window enables you to select your preferred installation type. The following installation options are available: • “Typical install” (page 32) — Select this option to install the included components with minimal user interaction listed under the Available Components for Install.
Typical install Procedure 2 Typical installation 1. Click Next, the Service Account Credentials window appears. The Domain and User name fields default to the installing account credentials and these fields can be edited. NOTE: 2. 32 This user account is used to run the Systems Insight Manager service. Enter the password for this account. Click Next, the Summary window appears with the components that are to be installed.
3. 4. Click Install to initiate the installation process which installs all products listed in the Selected Components table. The Status window appears. As each component is being installed, it states In Progress beside the component's name. After the component has installed, it states Installed Successfully. After all the components are installed, click Next. The Registration window appears. Register Systems Insight Manager or click Register Later.
5. 34 After registering or clicking Register Later, the Installation complete window appears. For a fresh install, the following message appears: For this new install, an operating system account must be created and configured in the HP System Management Homepage on this computer and each Version Control Agent must be configured to use the new account. For more information, refer to the Version Control Installation Guide at http://h18013.www1.hp.com/ products/servers/management/agents/documentation.html.
6. The reboot option is presented on this screen. The Yes, reboot the system now option is selected by default. Click Finish to allow the system to reboot. This completes the typical installation process. For more information, see “Next steps” (page 35). NOTE: For more information regarding where the HP System Management Homepage default settings are stored during a Typical installation and how to change them, see the HP System Management Homepage Installation and Configuration Guide at http://www.hp.
Table 11 Firewall protection exceptions (continued) Description Port Protocol WBEM/WMI Mapper 5988 TCP WBEM/WMI Mapper Secure Port2 5989 TCP SSH port 22 SSH SNMP Agent 161 SNMP Ping Discovery (ICMP)3 7 ICMP Ping Discovery (TCP)3 80 TCP 1 2 3 4. 5. If the system is not being managed from Systems Insight Manager, configure only ports 2301 and 2381 to enable browser access to System Management Homepage. HP SIM supports an alternate port in WBEM by editing the wbemportlist.xml file.
NOTE: 8. 9. If the user name is not in the list, then you must first add the name. While the user is selected, click Allow check boxes for the following items: ◦ Local Launch ◦ Local Activation ◦ Remote Activation Click OK to close the dialog boxes. To set permissions to remotely access WMI. 1. 2. 3. 4. 5. 6. 7. From the Control Panel, double-click Administrative Tools. In the Administrative Tools page, double-click Computer Management.
2. • Procedure 7 Configure Windows 2008 to allow access to HP SIM on the system running Windows 2008 and HP SIM 1. 2. 3. 38 Enable Remote Administration Exception: a. In the Control Panel, open the Group Policy editor. b. Select Computer Configuration. c. Select Administrative Templates. d. Select Network. e. Select Network Connections. f. Select Windows Firewall. g. Select Domain profile. h. Select Enable the Windows Firewall: Allow Remote Administration Exception.
4. Enter the product name and the port number for each.
NOTE: If Systems Insight Manager has not been registered, the Systems Insight Manager Registration window and First Time Wizard appear when a user with administrative rights logs in to Systems Insight Manager for the first time. Follow the onscreen instructions to register Systems Insight Manager or click Register Later to register at another time. NOTE: The First Time Wizard configures only the basic settings of an initial setup for Systems Insight Manager.
3 Configuring HP Systems Insight Manager At this point, step 1 below is complete. Perform step 2 to configure HP Systems Insight Manager for your environment by using First Time Wizard or proceed to “Configuring Systems Insight Manager using the Options menu” (page 43). 1. Install and configure the CMS. The procedure to complete this step is in “Installing HP Systems Insight Manager on the CMS for the first time” (page 26). 2. Configure HP Systems Insight Manager for your environment.
• Credentials: System Automatic Discovery Sets the sign-in credentials and the SNMP and SNMP v3 credentials for the Discovery task. • Configure Managed Systems Configures managed systems as they are discovered, by configuring WBEM and WMI, SNMP, SSH access, and trust relationship. • WBEM/WMI Mapper Proxy Retrieves managed system information on Windows systems, enters the mapper proxy system host name and port number. NOTE: • This page only appears if you selected to manage a Windows operating system.
Table 13 Collections by operating system (continued) Windows HP-UX Other Microsoft Vista All HP Serviceguard Clusters1 Novell Netware Microsoft Windows 2000 All Virtual Partitions1 AIX HP Serviceguard (under Clusters by Type) Solaris All HP Integrity Virtual Machines1 Undeployed 1 Linux Located under All VSE Resources. Operating-system-specific reports The following reports are specific to HP-UX and are added or removed depending on whether HP-UX is selected or not.
NOTE: Users that have been added to the CMS cannot view or manage systems until authorizations have been configured for them. NOTE: HP-UX and Linux-provided command line tools, such as ls and df, are run as root by default. For security reasons, run them as a specific user to avoid permitting unintended capabilities to a user. To add users, select Options→Security→Users and Authorizations→Users, and then click New.
4 Setting up and configuring managed systems At this point, steps 1 and 2 below are complete. Perform step 3 to install and configure the required management software. 1. Install and configure the CMS. See “Installing HP Systems Insight Manager on the CMS for the first time” (page 26). 2. Configure HP Systems Insight Manager for your environment. See “Configuring HP Systems Insight Manager” (page 41). IMPORTANT: You must run Discovery before setting up managed systems.
NOTE: You must have selected to install Insight managed system setup wizard when installing HP SIM. Using the Insight managed system setup wizard requires the System Setup toolbox authorization in HP SIM. Authorize the System Setup toolbox on the CMS to allow use of the managed system setup wizard. Authorize this toolbox on each managed system that will be configured using the managed system setup wizard. • To run Configure or Repair Agents, select Configure→Configure or Repair Agents.
For example, if two CIMOMs exist on the same host, you must configure them to use different ports to communicate with the CMS. Configuring HP Systems Insight Manager to discover storage systems After verifying that each storage system's SMI-S provider is installed and configured, configure HP Systems Insight Manager to discover the storage systems. Procedure 9 Configuring HP Systems Insight Manager to discover the storage systems 1. 2.
5. 48 Enable all of the SNMP Alerts: iLO SNMP Alerts, Forward Insight Manager SNMP Alerts (if the SNMP agent is installed in the OS), and Cold Start Trap Broadcast.
5 Installing HP Insight Remote Support HP Insight Remote Support (RS) software provides hardware event diagnosis and secure submission of hardware event notifications to HP. Insight RS is optimized for environments containing up to 500 devices, and supports many HP servers, storage, networking and printing devices. See the HP Insight Remote Support Release Notes at http://www.hp.com/go/insightremotesupport/docsfor a complete list of supported devices. HP Insight RS 7.0.
1. On the CMS, double-click the self-extracting .exe file that you downloaded from the HP Software Depot. After the files are extracted, the installation wizard launches and performs a prerequisite check. 2. If all of the prerequisites are met, click Next. If any prerequisites are not met, do one of the following: 3. 4. 50 • If the problem is a critical failure, exit the installer, resolve the issue, and then restart the installer.
5. Do one of the following: • To install Insight RS to the default destination folder (C:\Program Files (x86)\HP\ RS\), click Next. • To install Insight RS to another folder, click Change, select a new destination folder, click OK, and click Next. NOTE: Changing the installation directory will only change the location of the program files. The data files, such as log files, will still be saved on the c:\drive. 6. Click Install.
Adapter needs to be manually installed. For details, see the HP Insight Remote Support Installation and Configuration Guide at www.hp.com/go/insightremotesupport/docs. NOTE: HP SIM versions 7.1 and later and Insight RS 7.0.5 support different versions of the Microsoft Windows operating system. If you intend to synchronize Insight RS with HP SIM, make sure the Hosting Device operating system is supported by both HP SIM and Insight RS.
6 Upgrading HP Systems Insight Manager This chapter provides the steps to upgrade HP Systems Insight Manager 6.0 and later. Before beginning the HP Systems Insight Manager upgrade, verify that your user name and password to access the database are valid.
agreement, and click the Products tab. Click Install under HP Systems Insight Manager to launch the Installer. Or click the Products tab, click Explore DVD, and then run setup.exe located at \HP Systems Insight Manager\win_ia32\ to launch the Installer. The Welcome to the HP Systems Insight Manager Installer window appears. HP Systems Insight Manager examines the system for local instances of Oracle, MSDE, or SQL/SQL Express.
During inspection, if HP Systems Insight Manager detects any incompatible plug-ins, an advisory displays. After the system inspection completes, the Database Configuration window appears. 6. For HP Systems Insight Manager 7.1 and later, SQL 2008 R2 SP1 replaces unsupported SQL Express.
The database information of the existing HP Systems Insight Manager install is pre-populated. All information except for the user account cannot be edited. Provide the correct password for the existing account or provide the credentials for another user account with administrative rights and database access. The installation tests for the administrative rights. Click Next to proceed. • Use SQL/SQL Express.
Procedure 12 Using Oracle 1. 2. 3. 4. From the Database Configuration window, select Use Oracle. Before using the database you must ensure the database: ◦ Uses Unicode character set of AL32UTF8 and national character set of AL16UTF16. ◦ The NLS Length is set to BYTE. ◦ Has an Oracle user with Database Administrator (DBA) privileges created for the exclusive use by HP Systems Insight Manager. ◦ The Oracle database schema is empty.
3. 4. 5. Click Install to initiate the installation process. This process installs all the products listed in the Selected Components table. The Status window appears. As each component is being installed, it states "In Progress" beside the component's name. After the component has installed, it states Installed Successfully. After all of the components are installed, click Next. The Registration window appears. Register HP Systems Insight Manager or click Register Later.
4. Click Install to initiate the upgrade process. This process installs all the products listed in the Selected Components table. The Status window appears. As you install each component, it states "In Progress" beside the component's name. After the component has installed, it states Installed Successfully. If you are upgrading the WMI Mapper: • On Windows Vista • On Windows 2008 • Where Windows installer 4.
NOTE: Upgrades of HP Systems Insight Manager using silent.xml does not support upgrades from HP Systems Insight Manager configured to an Oracle database. Provide a valid existing instance name of the existing HP Systems Insight Manager install. Provide the valid database name of the existing HP Systems Insight Manager install. Use default 1433 or provide a valid port. HP Systems Insight Manager service Information.
Data migration The data migration tool is a command line interface tool that you can use to migrate configuration data from an installation of HP Systems Insight Manager 5.3.x or later to a new installation of HP SIM 6.3 running on another CMS. The process leverages both an export and import tool to migrate the data. For example, you can use this tool to migrate a HP Systems Insight Manager 6.3 system on a 32-bit operating system to a HP SIM 6.3 installation running on a 64-bit Windows operating system.
Importing data from a CMS 1. Before data can be imported, the following requirements must be met: • All operating system and database level user credentials on source CMS must be created on target CMS. • Target CMS must have HP Insight Software 6.3 or later installed. • The CMS must be a clean installation and have no prior configurations. NOTE: The import process deletes any existing data from the target CMS as the import proceeds.
This CRA task is used to fix the target CMS and is not a scheduled task. The CRA task can be loaded after the migration completes and the HP SIM server is started. This task is disabled by default and must be enabled and properly configured with any required credentials, then run manually once. By default, the settings specified in the CRA Task XML are applicable to all the discovered managed nodes. A CRA collection is also created for the CRA task to run against.
To add the CRA Task and Collection, copy the HPSIMCRAQuery.xml and HPSIMCRATask.xml files to the /setup directory, and enter the following command: mxconfigrefresh Next steps After completing the import, sign into HP Systems Insight Manager, and run the Daily Device Identification task to ensure that all your associations are updated correctly. Procedure 15 Running daily identification tasks 1. 2. 3. 64 Select Tasks LogsView All Scheduled Tasks. The All Scheduled Tasks page appears.
7 Uninstalling HP Systems Insight Manager From the control panel, use the Add/Remove Programs feature in Windows, and complete the following steps to remove HP Systems Insight Manager and its dependencies. NOTE: If a registered plug-in is installed and dependant on HP Systems Insight Manager, HP SIM does not unistall it. Procedure 16 Uninstalling Systems Insight Manager 1. Select Systems Insight Manager and click Remove. If you want to uninstall HP Systems Insight Manager, click Yes.
8 Configuration options Several configurable parameters in Systems Insight Manager are not available from the GUI. These parameters can only be configured by editing a configuration file on the CMS. NOTE: All Systems Insight Manager parameters have been set to predefined values that are appropriate for most situations. These parameters should only be changed if you are experiencing issues with the default values.
Monitor time-out policy The monitor time-out policy keeps sessions alive, provided the user has a web browser window open displaying the Systems Insight Manager GUI. Closing the browser or navigating to another web page starts the timer for the time-out period. The default time-out period is 20 minutes. Users must use some other means to protect an unattended session from illegal use, such as password-protected screen savers.
Implementation Changes made to the log.properties file do not take effect until the log manager daemon or service is restarted. Restart the Systems Insight Manager service. CAUTION: The queue size should be changed only with extreme care. If the queue is set too high, the log manager consumes too much system memory. NOTE: When the Audit Log file reaches the maximum file size, the log is renamed with MX_LOGROLLFILEEXT extension and a new file is started.
Tools in this category have no task output, have task output that is saved outside of Systems Insight Manager, or have task results that are unlikely to be of long-term interest. Tasks for all other tools are considered long-term. Frequently scheduled tasks Task results can also be removed from the Task Results Page if a certain number of task results for a scheduled task accumulate. This setting defaults to 10 instances of a single task.
9 Database installation Install and use SQL Express Install and use SQL Express. This option enables you to install and configure Systems Insight Manager to use SQL Express. Procedure 19 Install and use SQL Express 1. 2. 3. From the Database Configuration window, select Install and Use SQL Express. In the Username field, the installing user account appears and can be edited. The account specified must be the user name for the database server.
Use Oracle Use Oracle. This option is applicable if you have Oracle installed and you want to configure Systems Insight Manager to use it. Procedure 21 Configure Oracle 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Install Oracle or verify Oracle is installed. Create a Database Scheme using the Oracle Database Configuration Assistant. To use the assistant, select Program Files→Oracle-OraHome92→Configuration and Migration Tool. Select Create a Database, and then select Next.
Procedure 22 Use Oracle 1. 2. From the Database Configuration window, select Use Oracle. Before using the database you must ensure the database: • Uses Unicode character set of AL32UTF8 and national character set of AL16UTF16. • The NLS Length is set to BYTE. • Has an Oracle user with Database Administrator (DBA) privileges created for the exclusive use by Systems Insight Manager. • The Oracle database schema is empty. Systems Insight Manager must be installed in an empty Oracle database schema.
10 Custom installation Custom install 1. Click Next. The Software Selection window appears. This window displays the complete list of the available components with a checkbox next to each one. If the checkbox is selected and disabled, the component is deemed a mandatory component and cannot be cleared. The amount of required disk space is also listed for each component. Select the components you want to install. NOTE: When installing WMI Mapper, you can enter the port value.
NOTE: 3. 74 This user account is used to run the Systems Insight Manager service. Click Next. The Summary window appears.
4. 5. Click Install to initiate the installation process. This process installs all the products listed in the Selected Components table. The Status window appears. As you install each component, it states In Progress next to the component's name. After the component installs, it states Installed Successfully. Install HP System Management Homepage: a. The HP System Management Homepage Setup window appears. The InstallShield Wizard guides you through the install of HP System Management Homepage.
NOTE: If you click Next without adding any certificates to the list, and no certificates exist from a previous installation, a message appears, indicating that if you do not specify any trusted certificates, Systems Insight Manager cannot access the Insight Management Advisor on this system. Click OK if you do not want Systems Insight Manager to access the Insight Management Agents on this system, or click Cancel to close the window and add the trusted certificates to the list.
NOTE: If you click Next without adding any server names to the list, an error message appears indicating that if you do not specify any trusted server names, Systems Insight Manager cannot access the Insight Management Agents on this system. Click OK to proceed without trusting any systems, or click Cancel to close the window and add server names to the list.
NOTE: If you entered an invalid IP address or IP address range, an error message appears indicating the IP address is invalid. Click OK. Enter a valid IP address or IP address range, and click Add again. The IP Addresses to Exclude window appears. In the Exclude field, enter a beginning IP address to which you want to deny login access. 5. 6. In the To field, enter an ending IP address to which you want to deny login access.
a. b. c. On the Welcome to the Pegasus WMI Mapper Setup Wizard, click Next. The End-User License Agreement window appears. After reading the license agreement, click I accept the terms in the License Agreement. Click Next. The Choose Setup Type window appears. Select the setup type. (The basic requirement for Systems Insight Manager is Typical installation. If you select Typical, omit step d.) NOTE: d. e. f. • To configure the WMI Mapper https port, you must select Custom.
e. Click Close. 10. The Status window appears again, after all components have been installed. They will have an installed status. Click Next. 11. The Registration window appears. Register Systems Insight Manager or click Register Later. NOTE: If you do not have Internet access, click Register Later or navigate to http:// h20293.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=HPSIM-LIC to register. 12. After registering or clicking Register Later, the Installation complete window appears.
11 Silent installation Silent install Installing Systems Insight Manager from the command line with an .xml file. The option to perform a Silent install is available through a command line installation. A silent install occurs when setup.exe is launched with the command line options for a Silent install. Execute: setup.exe —s path to silent file —svcpw service password —dbpw database password A silent.xml file resides in the same directory as setup.exe. This text file can be edited with any text editor.
FALSE - not to use an Oracle database NOTE: When dbOracle is set to TRUE, installSQLEXPR should be set to false. When installSQLEXPR is set to TRUE, dbOracle should be set to false. The dbDomain and dbInstance parameters should not be set (left blank). dbOracleJARFile - must be specified when using an Oracle database. This is used to provide the location of the JDBC driver to be used to connect to the Oracle database. For example, c:\ojdbc14.
IMPORTANT: For a Silent install, the service or database user name and/or domain name containing special characters, such as: &, <, >, ', " must be escaped appropriately as below in the silent.xml file: & & < < > > ' ' " " For example, for a user name such as user&1 , the entry in silent.xml would be user&1. For a silent install embedded quote ( " ) character in service or database password is not supported. See “Next steps” (page 35) for more information. Editing the wbemportlist.
12 Troubleshooting Q Q Q Q & & & & A A A A 12.1 “Installation” 12.2 “Sign-in” 12.3 “Password” 12.4 “Migration logs” 12.1 Installation 12.12.1.1 12.12.1.2 12.12.1.3 During the Systems Insight Manager installation on Windows Vista using a user who is member of the administrators group, when I click Next, an error displays indicating there are insufficient rights to the database. Disable the User Account Control (UAC) for the user and continue the installation.
12.12.1.7 12.12.1.8 After installing Systems Insight Manager using a domain account on Windows Vista, the Systems Insight Manager icon on the desktop is not executable if signed in using the domain account. Sign in to Systems Insight Manager using the Administrator account, and the icon is executable. After installing Systems Insight Manager on Windows Vista and Microsoft Windows Server 2008, the command window opens as a non-administrator, even if the user is an administrator if UAC is turned on.
12.12.1.15 12.12.1.16 During the installation, the system reboots, and then the installation launches the browser. Internet Explorer displays a message saying that it could not establish a connection with the local host. The browser is being launched before the service has had time to start. Try to access the URL again by placing the cursor in the URL field and pressing the Enter key. Keep trying until the application loads in the browser.
If Simple File Sharing is enabled, it must be disabled. Procedure 26 Disable Simple File Sharing 1. 2. 3. 12.12.1.18 12.12.1.19 12.12.1.20 Go to Start→My Computer→Tools→Folder Options→View. Scroll to the bottom of the list of advanced settings, and deselect Use Simple File Sharing (Recommended). Click OK. On an HP-UX system, the mxinitconfig -a command fails at step 8, and the following error appears in the /var/opt/mx/logs/initconfig.log file: ...8. Database Configuration Connecting to database...
This issue is caused when the performance counter registry hive is corrupted and when the localized perflib counter registry key contains corrupted data. To resolve this, perform the following steps: 1. At the command prompt, type the command LODCTR/R to repair the counters 2. Open the registry editor and export the following key: HKLM\Software\Microsoft\Windows NT\Current Version\Perflib\009 NOTE: 3. 4. 5. 6. 7. 12.12.1.24 Default key is 009 (English key) Export the registry file.
2. 3. 12.12.2.2 Open the Local Security Policies folder, and then open the Security Options subfolder. Disable the policy. I cannot sign in to Systems Insight Manager on Windows XP. If using a blank password, see the preceding problem. Otherwise, change the following Local Security Policy on the Windows XP machine: Network Access: Sharing and security model for local accounts from Guest Only to Classic. NOTE: This setting does not affect remote sign-ins using domain accounts.
NOTE: By using IP addresses instead of names, you might encounter security alerts, if the name in the managed system certificate does not match the name in the link. The default certificate for managed systems uses the system name, not the IP address. Reason 2: For managed systems, the privacy policy setting in Internet Explorer 6.0 blocks the authentication cookies from the managed systems. Solution 2A: (Recommended) Remove the systems from the Internet Zone.
to a managed system, it is considered a first-party site. When navigating to a managed system through Systems Insight Manager, the system is considered a third-party site. 12.12.2.7 12.12.2.8 • Customize the handling of cookies by clicking Advanced and enabling Override automatic cookie handling. Then select the appropriate radio buttons for first-party and third-party cookies to Accept or Prompt. If you select Prompt, the browser prompts you on how to handle a cookie each time a cookie is received.
• • 12.12.2.11 12.12.2.12 For Single Sign on to Onboard Administrator, tools include: ◦ Onboard Administrator as Administrator ◦ Onboard Administrator as Operator ◦ Onboard Administrator as User For Single Sign On to HP P6000 Command View software , tools include: ◦ P6000 Command View as Administrator ◦ P6000 Command View as Operator ◦ P6000 Command View as User I am prompted for sign in credentials when accessing a trusted P6000 Command View system.
12.12.2.13 12.12.2.14 12.12.2.15 Signing in from a dial-up connection takes a long time. You might have a slow modem, the server you are connecting to might not be operating at peak efficiency, or you might have a bad phone line. I cannot sign in to Systems Insight Manager.
1. 2. 3. Stop Systems Insight Manager. Access the Services control panel and edit the service credentials to provide the new password for the Systems Insight Manager service. Run mxpassword -g and modify the following passwords to the new account password: MxDBUserPassword MxPMPPassword 4. 12.12.3.3 Restart Systems Insight Manager. The password for the database account used by the Systems Insight Manager Windows service is changing. What do I need to change? 1. Stop Systems Insight Manager. 2.
The debug log file is created under [HPSIM]\logs with name migration_log4j.log. A backup log file is created with name migration_log4j_backup.log.
13 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware and software • Technical support registration number – SAID (Service Agreement Identifier) How to contact HP Use the following methods to contact HP technical support: • In the United States, see the Custome
• If the question is related to HP Insight Remote Support (HP Insight RS), then HP SIM will be supported as it pertains to Insight RS with a Hardware Warranty or Hardware Contract • The customer purchases a HP SIM Care Pack (Part #: UR389E) Support includes one year of 24 x 7 HP Software Technical Support and Update Service. This service provides access to HP technical resources for assistance in resolving software implementation or operations problems.
Websites • HP Insight Control: http://www.hp.com/go/insightcontrol • Systems Insight Manager: http://www.hp.com/go/hpsim Typographic conventions This document uses the following typographical conventions: Table 15 Typographic conventions 98 Book title The title of a book. On the web, this can be a hyperlink to the book itself. Command A command name or command phrase, for example ls -a. Computer output Information displayed by the computer.
14 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback docsfeedback@hp.com. Include the document title and part number, version number, or the URL when submitting your feedback.
Glossary A administrative rights user A user who is authorized for the All Tools toolbox on all systems, including the Central Management Server. This type of user has been given special privileges to administer the HP Systems Insight Manager software. administrator A user who manages users, resource pools, and self-service requests through HP Matrix Operating Environment infrastructure orchestration console.
central processing unit polling rate The rate for how often the Cluster Monitor CPU Resource checks CPU utilization as reported by Insight Management Agents on monitored systems. certificate An electronic document that contains a subject's public key and identifying information about the subject. The certificate is signed by a certificate authority (CA) to bind the key and subject identification together. See also certificate authority.
critical status A state generated when HP Systems Insight Manager can no longer communicate with a managed system. custom tools Custom tools are tools that can be created by the user to run on the Central Management Server or on target systems. For example: • Remote tool A tool that runs on selected target systems. It might copy files to the target systems or run specific X-Window applications on the target systems. You can schedule this tool. • CMS tool A tool that runs on the CMS.
edit collection To modify existing collections to add or remove search criteria. enclosure A physical container for a set of server blades. It consists of a backplane that routes power and communication signals and additional hardware for cabling and thermal issues. It also hosts the CPU or server power supplies. event Information sent to certain users that something in the managed environment has changed. Events are generated from SNMP traps.
performance management, and workload management enable systems administrators to pick the value added software required to deliver complete lifecycle management of their hardware assets. HP Insight Control database The database that stores vital information about HP Systems Insight Manager, including users, systems, and toolboxes.
M Major status Status information collected from the system that indicates one or more of the monitored subsystems are not operating properly which is impacting the system. Action should be taken immediately. managed systems Any system managed by HP Systems Insight Manager, such as servers, desktops, storage systems, and Remote Insight Boards (RIBs). management agent A daemon or process running on a managed system.
O Onboard Administrator The Onboard Administrator is the central point for controlling an entire c-Class enclosure. It offers configuration, power, and administrative control over the rack, and its associated blades (Compute Servers), blade management processors (iLOs), network switches (depending on the models of switches used) and storage components (such as SAN or SATA). The Onboard Administrator is a single management processor, with shared resources to an optional backup twin processor for failover.
IC server deployment is still available on the DVD, and can be used for upgrade purposes. However, IC server deployment software license will no longer be included with the sale of Insight Control. Insight Control customers wanting a new IC server deployment license will be required to purchase a standalone Insight Control server deployment license.
Secure Shell A program to log in to another system over a network and execute commands on that system. It also enables you to move files from one system to another, and it provides authentication and secure communications over insecure channels. Secure Sockets Layer A standard protocol layer that lies between HTTP and TCP and provides privacy and message integrity between a client and server.
to the managed system. HP Systems Insight Manager is the initial point of authentication, and browsing to another managed system must be from within HP Systems Insight Manager. single-system aware A run type that does not support multi-system operations. Tools with this run type are only aware of the system on which they are running. SMI CIMOM See common information model object manager. SMI-S provider An industry-standard WBEM provider that implements a well defined interface for storage management.
system health status This is aggregate status all of the status sources (which can be SNMP/SNMP v3, WBEM, and HTTP) that are supported on a target system, with the most critical status being displayed. The following are the different system health statuses that can be displayed: • Critical HP Systems Insight Manager can no longer communicate with the system. The system was previously discovered but cannot be pinged.
number in a column is a hyperlink to a more detailed list of systems, which displays the systems that correspond to the number in the overview. system properties properties can be set for a single system or for multiple systems at the same time and include options such as system name, system type, system sub-type, operating system version, asset number, contact information, and whether or not the system properties can be changed or updated by the discovery process.
type The classification of a system, which identifies it as a standard system type. The system types are client, cluster, portable, printer, remote access device, repeater, router, server, switch, unknown, workstation, and other. U uncleared event status Events that have a Critical, Major, Minor, Normal, or Informational severity and have not been cleared or deleted from the database. Events can be cleared without being deleted from the database by using the Clear events menu option. • Critical.
W WBEM Services HP WBEM Services for HP-UX is an HP product that uses WBEM and DMTF standards to manage HP-UX system resources. Web Based Enterprise Management This industry initiative provides management of systems, networks, users, and applications across multiple vendor environments. WBEM simplifies system management, providing better access to software and hardware data that is readable by WBEM client applications.
Index lifetimes for Task Result entries, 68 A active time-out, 66 audit log configure, 67 C central management server Custom install Systems Insight Manager, 73 requirements, 5 Typical install Systems Insight Manager, 32 configuration audit log, 67 data collection CPU utilization, 66 lifetimes for Task Result entries, 68 managed system, 45 time-out policy, 66 configuration options, 66 configuring first time wizard, 41 HP Systems Insight Manager, 41 managed systems, 41 CPU utilization, 66 custom install, 2
U Uninstall Central Management Server removing HP Systems Insight Manager on Windows, 65 upgrade Custom upgrade HP Systems Insight Manager, 58 upgrading HP Systems Insight Manager custom, 58 migration, 61 overview, 53 process, 53 typical, 57 W Windows CMS installation and configuration, 32 removing HP Systems Insight Manager, 65 Windows CMS install system preparation, 26 Windows CMS upgrade upgrading and configuration, 57 Windows Installation, 26 115
