HP Systems Insight Manager 7.2 Installation and Configuration Guide for Microsoft Windows

This issue is caused when the performance counter registry hive is corrupted and
when the localized perflib counter registry key contains corrupted data.
To resolve this, perform the following steps:
1. At the command prompt, type the command LODCTR/R to repair the counters
2. Open the registry editor and export the following key:
HKLM\Software\Microsoft\Windows NT\Current
Version\Perflib\009
NOTE: Default key is 009 (English key)
3. Export the registry file.
4. Edit the exported registry file and replace the value 009 with the following:
• 007 for German
• 00C for French
• 00A for Spanish
5. Save the edited .reg file.
6. Import the file by double clicking on the filename.
7. Resume the installation again.
12.12.1.24 HP SIM installation fails with error code 3010 and skips the installation of the
dependent components. The overall installation status is shown as Installation or
upgrade completed with warnings.
You see the error when you upgrade the SQL database server from SQL Express
2008 Express x86 to SQL Server 2008 R2 SP2 Express x86.
To resolve this issue, close the installer window, reboot the system, and then restart
the HP SIM installation. For more information, see the http://support.microsoft.com/
?kbid=2008982 website.
12.12.1.25 During a Windows install, the installation blocks at service credential screen, if the
service user name has a “$” as the last character.
If the service user name contains a “$” sign as the last character, the installation
gets blocked at service credential screen with the following error:
The specified service account does not have administrator
privileges.
Ensure that there is no “$” sign as the last character in the service user name.
12.2 Sign-in
12.12.2.1 I cannot sign-in to Systems Insight Manager on Windows XP using a blank password.
Solution 1: Use a non-blank password, which provides better security. Have an
administrator reconfigure the Windows User Accounts to specify a non-blank
password.
Solution 2: If you must use a blank password, disable the following Security Policy
on the Windows XP machine: Accounts: Limit local account use of blank passwords
to console login only. Disabling this policy allows remote logins over the network
using accounts that have no passwords.
On a Windows system, to limit local account use of blank passwords to console
sign in only, complete the following procedure:
Procedure 27 Limit local account use of blank passwords
1. Open Local Security Settings MMC Application by selecting
Programs→Administrative Tools→Local Security Policy.
88 Troubleshooting