Data migration of an existing MS Windows CMS to a new Insight Software 6.0 system

26
Troubleshooting
Scenario
1
: Where some or all services are running
c:
\
mxexport
....
....
WARNING! Service is running for the following plug
-
ins:
APPLICATIONDIS
COVERY, CA
PACITYADVISOR, GWLM, HPIO, HPSIM, VMM.
Please stop all services and restart the export function..
14 Dec 2009 19:15:03,344 INFO [HPSIM_DEBUG] Services are running for the
follow
ing plug
-
ins APPLICATIONDISCOVERY, CAPACITYADVISOR, GWLM, HPIO, HP
SIM,
VMM.
Please stop
all plug
-
in services and restart the migration function.
Error occurred while exporting data. Export failed.
S
olution:
S
top all the above said services
the
n run the export utility again.
Scenario
2
:
After import the target CMS sh
ows two iLOs
:
When does this happen
This ca
n happen if,
prior to ex
porting, the target CMS and
/or the iLO was discovered
.
Solution
Delete the extra management processor (the one originally associated to the source CMS) and re
-
discover it and the source CM
S server.
Scenario
3
:
if an
export of some plugins fails:
c:
\
mxexport
Warning! Export is not completely successful. Some errors are bypassed
forcibly.
The exported data file is C:/Program Files/HP/Systems Insight
Manager/data/conf
igdata
-
export
\
Prod
ucts.zip.
S
olution:
C
all support