HP Systems Insight Manager 7.1 Installation and Configuration Guide for MS Windows

This issue is caused when the performance counter registry hive is corrupted and
when the localized perflib counter registry key contains corrupted data.
To resolve this, perform the following steps:
1. At the command prompt, type the command LODCTR/R to repair the counters
2. Open the registry editor and export the following key:
HKLM\Software\Microsoft\Windows NT\Current
Version\Perflib\009
NOTE: Default key is 009 (English key)
3. Export the registry file.
4. Edit the exported registry file and replace the value 009 with the following:
• 007 for German
• 00C for French
• 00A for Spanish
5. Save the edited .reg file.
6. Import the file by double clicking on the filename.
7. Resume the installation again.
12.2 Sign-in
12.12.2.1 I cannot sign-in to Systems Insight Manager on Windows XP using a blank password.
Solution 1: Use a non-blank password, which provides better security. Have an
administrator reconfigure the Windows User Accounts to specify a non-blank
password.
Solution 2: If you must use a blank password, disable the following Security Policy
on the Windows XP machine: Accounts: Limit local account use of blank passwords
to console login only. Disabling this policy allows remote logins over the network
using accounts that have no passwords.
On a Windows system, to limit local account use of blank passwords to console
sign in only, complete the following procedure:
Procedure 25 Limit local account use of blank passwords
1. Open Local Security Settings MMC Application by selecting
Programs→Administrative Tools→Local Security Policy.
2. Open the Local Security Policies folder, and then open the Security Options
subfolder.
3. Disable the policy.
12.12.2.2 I cannot sign in to Systems Insight Manager on Windows XP.
If using a blank password, see the preceding problem. Otherwise, change the
following Local Security Policy on the Windows XP machine: Network Access:
Sharing and security model for local accounts from Guest Only to Classic.
NOTE: This setting does not affect remote sign-ins using domain accounts.
Modifying this policy allows remote sign-ins over the network using any local account
configured to do so, not just the Guest account. Ensure all local accounts have
appropriate passwords.
Procedure 26 Changing local security settings
1. Open Local Security Settings MMC Application by selecting
Programs→Administrative Tools→Local Security Policy.
84 Troubleshooting