HP Systems Insight Manager 6.3 Installation and Configuration Guide for Microsoft Windows Abstract This document describes the installation and configuration of HP Systems Insight Manager. This document is intended for system administrators who plan to install and use Systems Insight Manager. It is helpful to have previous experience with HP Systems Insight Manager and a Windows operating system.
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Contents 1 Installation overview and requirements..........................................................5 First time install process overview................................................................................................5 Upgrade overview....................................................................................................................5 System requirements..................................................................................................................
Overview..........................................................................................................................53 Implementation..................................................................................................................54 HP Systems Insight Manager audit log configuration...................................................................54 Overview........................................................................................................................
1 Installation overview and requirements This chapter provides an overview of the HP Systems Insight Manager installation process, and it identifies the system requirements for a Windows CMS, a managed system, and a network client. First time install process overview Perform these steps for a first time install of HP Systems Insight Manager on your CMS: 1. Install and configure the Central Management Server.
• Windows 2003 Standard (x64), SP1 • Windows 2003 Standard (x64), SP2 • Windows 2003 Enterprise (x64), SP2 • Windows 7 (Professional/Enterprise) • Windows Vista SP2 (Business/Enterprise) • Windows Vista SP1 (Business/Enterprise) • Windows Server 2008 R2 Enterprise, SP1 • Windows Server 2008 R2 Standard, SP1 • Windows Server 2008 R2 Data Center, SP1 • Windows Server 2008 R2 Web Server, SP1 • Supported 64-bit Windows and Linux operating systems running as guest on the following VMware sys
NOTE: The ProLiant ML/DL 100 series servers do not support HP Insight Remote Support Advanced. If you are using HP Insight Remote Support Advanced, you must use a ProLiant 300, 500, 700, or Blade Server. NOTE: If Microsoft SQL Server is installed on the CMS, an additional 512 MB of RAM should be installed. NOTE: HP Netserver platforms can be used for the Central Management Server as long as the Instant Toptools software is not installed and all other requirements are met.
Browser software: • Microsoft Internet Explorer 8.0 • Microsoft Internet Explorer 7.0 • Mozilla Firefox 3.6 • Mozilla Firefox 3.5 (3.5.09.00) Networking • Static or dynamic host name resolution • TCP/IP • SNMP IMPORTANT: The Windows server must have at least one partition formatted for the NT File System (NTFS) on which the Systems Insight Manager server software is to be installed. NTFS provides the ability to restrict file access based on user accounts and groups.
• Windows managed systems ◦ Windows Server 2008 R2 Standard ◦ Windows Server 2008 R2 Enterprise ◦ Windows Server 2008 R2 Data Center ◦ Windows Server 2008 R2 Small Business Server ◦ Windows Server 2008 R2 Web Server ◦ Windows Server 2008 R2 Itanium ◦ Windows Server 2008 Standard, SP2 ◦ Windows Server 2008 Standard (x64), SP2 ◦ Windows Server 2008 Standard (x64) ◦ Windows Server 2008 Enterprise, SP2 ◦ Windows Server 2008 Enterprise (x64), SP2 ◦ Windows Server 2008 Enterprise (x64) ◦
◦ • 10 ◦ Windows 2003 Enterprise (x64) SP1 ◦ Windows 2003 Enterprise (IA64) SP1 ◦ Windows 2003 Enterprise, SP2 ◦ Windows 2003 Enterprise (x64), SP2 ◦ Windows 2003 Enterprise (IA64) SP2 ◦ Windows 2003 Data Center, SP1 ◦ Windows 2003 Data Center (x64), SP1 ◦ Windows 2003 Data Center (IA64), SP1 ◦ Windows 2003 Data Center, SP2 ◦ Windows 2003 Data Center (x64), SP2 ◦ Windows 2003 Data Center (IA64), SP2 ◦ Windows 2003 Web Edition SP1 ◦ Windows 2003 Web Edition SP2 ◦ Windows 2003 Sm
• ◦ HP Tru64 UNIX ◦ HP NonStop Kernel ◦ OpenVMS 8.3 ◦ OpenVMS 8.4 Linux managed systems ◦ Oracle Enterprise Linux 5.3 x86 ◦ Oracle Enterprise Linux 5.3 AMD64/EM64T ◦ Oracle Enterprise Linux 5.2 x86 ◦ Oracle Enterprise Linux 5.
• 12 ◦ SUSE Enterprise Linux 10 AMD64/EM64T, SP4 ◦ SUSE Enterprise Linux 10 IPF, SP3 ◦ SUSE Enterprise Linux 10 x86, SP3 ◦ SUSE Enterprise Linux 10 AMD64/EM64T, SP3 ◦ SUSE Enterprise Linux 10 IPF, SP2 ◦ SUSE Enterprise Linux 10 x86, SP2 ◦ SUSE Enterprise Linux 10 AMD64/EM64T, SP2 ◦ SUSE Enterprise Linux 10 IPF, SP1 ◦ SUSE Enterprise Linux 10 x86, SP1 ◦ SUSE Enterprise Linux 10 AMD64/EM64T, SP1 ◦ SUSE Enterprise Linux 11 IPF, SP1 ◦ SUSE Enterprise Linux 11 x86, SP1 ◦ SUSE Enterpris
• • • ◦ Xen on RHEL 5 ◦ Xen on SLES 11 ◦ Xen on SLES 10 ◦ Citrix XenServer 5.6 ◦ Citrix XenServer 5.5 Update 1 ◦ Citrix XenServer 5.
• • ◦ Any HP ProLiant system ◦ Any HP Itanium-based system For HP-UX: ◦ Any HP PA-RISC system ◦ Any HP Itanium®-based system For Linux: ◦ Any HP ProLiant system ◦ Any HP Itanium-based system Software This software is not required, but if you want improved management capabilities, HP recommends that you install these components. For Windows: • OpenSSH Services 5.1p1 • ProLiant Support Pack 6.
Required web browsers • For Windows: ◦ Microsoft Internet Explorer 8 ◦ Microsoft Internet Explorer 7 ◦ Mozilla Firefox 3.5 (3.5.09.00) ◦ Mozilla Firefox 3.1.X and above NOTE: 768. • For HP-UX: ◦ • For optimum performance, the minimum resolution for the browser must be 1024 x Mozilla Firefox 3.5 (3.5.09.00) For Linux: ◦ Mozilla Firefox 3.5 (3.5.09.00) ◦ Mozilla Firefox 3.0.13 NOTE: For all Internet Explorer browsers, you must have the SSL 3.0 or TLS 1.
Foreign language support Japanese, Korean, Simplified Chinese, and Traditional Chinese are supported on all platforms as listed in “System requirements” (page 5). French, German, Italian, Spanish are supported on Windows systems only. HP BladeSystem Integrated Manager requirements HP BladeSystem Integrated Manager is comprised of blade computer systems, integrated connectivity to data and storage networks, and shared power subsystems.
Table 4 Supported c-Class Servers (continued) Product Models Minimum BIOS — System ROM required Minimum Integrated Lights-Out (iLO) / iLO 2 / firmware version required Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows HP Storage Works Tape Blade NA T61D2 Microsoft Windows 2000 NA HP Storage Works SB40c for HP c-Class Blade System NA 2.0.0.02 NA NA Integrity BL860c 01.01A T 02.05 or later Windows, Linux, and HP-UX NA Integrity BL870c 03.11 TO2.
1 2 For specific version of the operating systems, browse the ProLiant support matrix at http://h10018.www1.hp.com/ wwsolutions/index.html Firmware - Storage Tape Table 5 Supported Servers HP Consolidated Client Infrastructure (CCI) Product Models ProLiant BL1000 Minimum BIOS — System ROM required 2.04 A Minimum Integrated Lights-Out (iLO) / iLO 2 / firmware version required 4.01 Rev.
Table 7 Supported p-Class Servers (continued) Product Models ProLiant BL20p G4 Minimum BIOS — System ROM required 2007.11.13 (A) Minimum Integrated Lights-Out (iLO) / iLO 2 / firmware version required Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows 1.24 or later Windows and Linux 7.50 or later 1.70 or later Windows and Linux 7.20 or later 1.24 or later Windows and Linux 7.60 or later 1.88 or later Windows and Linux 1.70 or later Windows and Linux 7.
Table 8 Supported c-Class Interconnects/Switches (continued) Product Models Minimum Software Management firmware version HP GbE2c Ethernet Blade Switch for HP 2.0.4 HP GbE2c Layer 2/3 Ethernet Blade Switch 2.0.4 HP Virtual Connect Flex-10 10Gb Ethernet Module for BladeSystem c-Class 2.25 HP Virtual Connect 8Gb Fibre Channel Module (24-port) NA Brocade 8Gb SAN Switch for HP BladeSystem c-Class NA HP NC382m Dual Port 1GbE BL-c Adapter Boot code version 4.4.14 and MBA version 4.4.
2 Installing HP Systems Insight Manager on the CMS for the first time Preparing the system These steps are for a clean installation of HP Systems Insight Manager on your Windows system. If a previous version of HP Systems Insight Manager is installed on your system and you want to upgrade your data, see Upgrading HP Systems Insight Manager. This procedure verifies that your system meets the minimum requirements and prepares your system for installation. 1. Install and configure the CMS.
3. Verify your system has at least one partition formatted for the NTFS file system, on which the HP Systems Insight Manager server software is to be installed. If this requirement is not yet met, create or format an NTFS partition for use by HP Systems Insight Manager. 4. If you have the unsupported HP Insight Support Enterprise Edition (ISEE) Windows Client software A.03.
The Welcome to the HP Systems Insight Manager Installer window appears. HP Systems Insight Manager examines this system for supported versions of SQL Server and Oracle. NOTE: HP does not recommend running server deployment with MSDE installed and HP Systems Insight Manager with SQL Express on the same server. NOTE: Click the selection box in the upper-right corner of any dialog box to view the HP Systems Insight Manager Installation and Configuration Guide, ReadMe or Release Notes. 8. Click Next.
NOTE: HP Systems Insight Manager supports SQL Server and Oracle databases on Windows platforms. This feature enables support for a local or remote database hosted on an IPV6 enabled machine. However HP Systems Insight Manager does not support IPV6 addresses. You must enter a hostname in the Host field. Select from the following database options: 24 • Install and use SQL Express — This option enables you to install and configure HP Systems Insight Manager to use SQL Express.
9. The Select Installation Type window enables you to select your preferred installation type. The following installation options are available: • “Typical install” (page 26) — Select this option to install the included components with minimal user interaction listed under the Available Components for Install.
Typical install Procedure 2 Typical installation 1. Click Next, the Service Account Credentials window appears. The Domain and User name fields default to the installing account credentials and these fields can be edited. NOTE: 2. This user account is used to run the HP Systems Insight Manager service. Enter the password for this account. Click Next, the Summary window appears with the components that are to be installed.
3. 4. Click Install to initiate the installation process which installs all products listed in the Selected Components table. The Status window appears. As each component is being installed, it states In Progress beside the component's name. After the component has installed, it states Installed Successfully. After all the components are installed, click Next. The Registration window appears. Register HP Systems Insight Manager or click Register Later.
5. 28 After registering or clicking Register Later, the Installation complete window appears. For a fresh install, the following message appears For this new install, an operating system account must be created and configured in the System Management Homepage on this computer and each HP Version Control Agent must be configured to use the new account. For more information, refer to the Version Control Installation Guide at http:// h18013.www1.hp.com/products/servers/management/agents/documentation.html.
6. The reboot option is presented on this screen. The Yes, reboot the system now option is selected by default. Click Finish to allow the system to reboot. This completes the typical installation process. For more information, see “Next steps” (page 29). NOTE: For more information regarding where the System Management Homepage default settings are stored during a Typical installation and how to change them, see the HP System Management Homepage Installation Guide at http://h18013.www1.hp.
NOTE: • • HP Systems Insight Manager discovers Web servers on other ports Procedure 4 Enable file and print sharing and Remote Administration Exception 1. Enable file and print sharing: a. Select Start→Settings→Control Panel. b. Select Security Center. c. Click Windows Firewall to configure the firewall settings. d. Click the Exceptions tab. e. Select the File and Print sharing checkbox. f. Click OK. 2. Enable Remote Administration Exception: a. In the Control Panel, open the Group Policy editor. b.
Table 12 Exceptions to firewall protection (continued) 4. 5. Product Port Protocol WBEM Events 50005 TCP PostgreSQL 50006 TCP JBoss Naming Service RMI port1 50008 TCP JBoss Naming Service port1 50009 TCP HP Systems Insight Manager VMM 50010 Essentials v 1.1.2.0 TCP Web services RMI class loader 50013 TCP JRMP invoker 50014 TCP Pooled invoker 50015 TCP 1 Configurable in the SIM/jboss/server/hpsim/conf/jboss-service.
3 Configuring HP Systems Insight Manager At this point, step 1 below is complete. Perform step 2 to configure HP Systems Insight Manager for your environment by using First Time Wizard or proceed to “Configuring Systems Insight Manager using the Options menu” (page 34). 1. Install and configure the CMS. The procedure to complete this step is in “Installing HP Systems Insight Manager on the CMS for the first time” (page 21). 2. Configure HP Systems Insight Manager for your environment.
with that information. A system must be discovered to collect data and track system health status. • Credentials: System Automatic Discovery Use the wizard to set the sign-in credentials and the SNMP credentials for the Discovery task. • Configure Managed Systems Configure managed systems as they are discovered, by configuring WBEM and WMI, SNMP, SSH access, and trust relationship.
Table 13 Collections by operating system (continued) Windows Linux HP-UX Other MSCS Clusters All Shared Resource Domains1 OpenVMS Clusters Microsoft Vista All HP Serviceguard Clusters1 Novell Netware Microsoft Windows 2000 All Virtual Partitions1 AIX HP Serviceguard (under Clusters by Type) Solaris All HP Integrity Virtual Machines1 1 Located under All VSE Resources.
NOTE: Users that have been added to the CMS cannot view or manage systems until authorizations have been configured for them. NOTE: HP-UX and Linux-provided command line tools, such as ls and df, are run as root by default. For security reasons, run them as a specific user to avoid permitting unintended capabilities to a user. To add users, select Options→Security→Users and Authorizations→Users, and then click New.
4 Setting up and configuring managed systems At this point, steps 1 and 2 below are complete. Perform step 3 to install and configure the required management software. 1. Install and configure the CMS. See “Installing HP Systems Insight Manager on the CMS for the first time” (page 21). 2. Configure HP Systems Insight Manager for your environment. See “Configuring HP Systems Insight Manager” (page 32). IMPORTANT: You must run Discovery before setting up managed systems.
NOTE: You must have selected to install Insight managed system setup wizard when installing Systems Insight Manager. Using the Insight managed system setup wizard requires the System Setup toolbox authorization in Systems Insight Manager. Authorize the System Setup toolbox on the CMS to allow use of the managed system setup wizard. Authorize this toolbox on each managed system that will be configured using the managed system setup wizard.
Configuring HP Systems Insight Manager to discover storage systems After verifying that each storage system's SMI-S provider is installed and configured, configure HP Systems Insight Manager to discover the storage systems. Procedure 7 Configuring HP Systems Insight Manager to discover the storage systems 1. 2. Enter the user name and password for each provider's SMI CIMOM in the Default WBEM settings section on the Setting Global Protocols page.
5 Installing HP Insight Remote Support Advanced The HP Insight Remote Support Advanced software is integrated with HP Systems Insight Manager and provides comprehensive remote monitoring, notification/advisories, dispatch and proactive service support for nearly all HP servers, storage, network, SAN environments and selected multivendor devices. HP Insight Remote Support Advanced is targeted to larger networks, data centers, and mission critical or business critical support levels.
and performance. The determination of which data center should receive traffic from the CMS is performed by a Global Server Load Balancer (GSLB), which directs traffic based on name server resolution. The CMS DNS resolution facilitates the GSLB being able to direct traffic dynamically to the appropriate site. It is not supported to configure the hosts file with a single IP address of the Remote Support aliases because there are multiple IP addresses for these aliases.
6 Upgrading HP Systems Insight Manager This chapter provides the steps to upgrade HP Systems Insight Manager 5.3.1 and later. Before beginning the HP Systems Insight Manager upgrade, verify that your user name and password to access the database are valid.
Before continuing the installation, you must upgrade the database or install a supported database.
5. Click Next. The System Inspection window appears. The system is inspected for a previous version of HP Systems Insight Manager and/or a local database. During inspection, if HP Systems Insight Manager detects any incompatible plug-ins, an advisory displays. After the system inspection completes, the Database Configuration window appears. 6. For HP Systems Insight Manager 5.3.1 and later, SQL 2008 R2 replaces SQL 2005 Express.
Procedure 10 Use SQL or SQL Express 1. 2. 3. From the Database Configuration window, select Use SQL/SQL Express. In the Username field, the installing user account appears and can be edited. The account specified must be the user name for the database server. In the Password field, enter the password for the database server.
7. When the Select Installation Type window appears, select Typical to install the included components with minimal user interaction listed under the Available Components for Install or select Custom to select the individual components under the Available Components for Install and configure them during installation.
Custom upgrade Procedure 13 Custom upgrade 1. 2. 3. Click Next, the Software Selection window appears. This window displays the complete list of the available components with a checkbox next to each one. If the checkbox is selected and disabled, the component is deemed a mandatory component and cannot be cleared. The amount of required disk space is also listed for each component. Select the components you want to install. Click Next to verify that enough disk space exists for the selected components.
Database information: Set . In the upgrade mode this option is ignored; the installer does not install SQL Express on the local server even if set true. The database information of the existing install is used. NOTE: HP Systems Insight Manager automatically upgrades MSDE to SQL Express 2005 SP3 even if the tag is set to True or False. Provide the database user account information from the existing HP Systems Insight Manager install.
IMPORTANT: For a Silent upgrade, the service or database user name containing special characters, such as: <, &, <, >, ', "must be escaped appropriately as below in the silent.xml file: & & < < > > ' ' " “ For example, for a user name such as user&1, the entry in silent.xml would be user&1. For a silent install/upgrade embedded quote ( " ) character in service or database password is not supported.
to encrypt the exported file for security reasons. The password you enter here will be required to import the data. • -f is optional. If you do not pass the filename, a Products.zip file is created in [HPSIM]\data\configdata-export. • -p is mandatory. Specify the password as part of the command or you will be prompted to enter the password. The password must be a minimum of 8 characters. This password is used to encrypt the exported file for security reasons.
Post migration steps HP recommends running the configure and repair agent settings on the target CMS against the discovered systems. The options chosen should include to reset the trap, indication destinations as well as reconfiguring any certificates used by the System Management Homepage, iLO, or OA for Single sign-on. Supported configurations include, configuring WBEM and SNMP settings, SSH authentication mode and trust relationships.
Table 15 Editable options (continued) Default CRA Task settings XML Property name Default Other allowed values value Set Trust Relationship argument_trust Certificate Empty usesignincred True Trust by Certificate—Enables Systems Insight Manager users to connect to the System Management Homepage, Onboard Administrators, Integrated Lights-Out (version 2 and later), and VCA using the Systems Insight Manager certificate for authentication.
7 Uninstalling HP Systems Insight Manager From the control panel, use the Add/Remove Programs feature in Windows, and complete the following steps to remove HP Systems Insight Manager and its dependencies: NOTE: If a registered plug-in is installed and dependant on HP Systems Insight Manager does not unistall it. Procedure 15 Uninstalling HP Systems Insight Manager 1. Select HP Systems Insight Manager, and click Remove. If you want to uninstall HP Systems Insight Manager, click Yes.
8 Configuration options Several configurable parameters in HP Systems Insight Manager that are not available from the GUI. These parameters can only be configured by editing a configuration file on the CMS. NOTE: All HP Systems Insight Manager parameters have been set to predefined values that are appropriate for most situations. These parameters should only be changed if you are experiencing issues with the default values.
users. This is called the active time-out policy and it is similar to the policy, used by Servicecontrol Manager. Monitor time-out policy The monitor time-out policy keeps sessions alive, provided the user has a web browser window open displaying the HP Systems Insight Manager GUI. Closing the browser or navigating to another web page starts the timer for the time-out period. The default time-out period is 20 minutes.
Audit log location The location of the Audit Log can be configured using the path.properties file. Implementation Changes made to the log.properties file do not take effect until the log manager daemon or service is restarted. Restart the HP Systems Insight Manager service. CAUTION: The queue size should be changed only with extreme care. If the queue is set too high, the log manager consumes too much system memory.
◦ System Protocol Settings ◦ Automatic Discovery Tools in this category have no task output, have task output that is saved outside of HP Systems Insight Manager, or have task results that are unlikely to be of long-term interest. Tasks for all other tools are considered long-term. Frequently scheduled tasks Task results can also be removed from the Task Results Page if a certain number of task results for a scheduled task accumulate. This setting defaults to 10 instances of a single task.
9 Database installation Install and use SQL Express Install and use SQL Express. This option enables you to install and configure HP Systems Insight Manager to use SQL Express. Procedure 18 Install and use SQL Express 1. 2. 3. From the Database Configuration window, select Install and Use SQL Express. In the Username field, the installing user account appears and can be edited. The account specified must be the user name for the database server.
Procedure 20 Configure Oracle 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Install Oracle or verify Oracle is installed. Create a Database Scheme using the Oracle Database Configuration Assistant. To use the assistant, select Program Files→Oracle-OraHome92→Configuration and Migration Tool. Select Create a Database, and then select Next. Select General Purpose, and then select Next. Enter a name in Global Database Name, for example HPSIM, and then select Next.
5. 6. 7. 8. 9. Under Instance name in the Database field, enter the name of the database created on Oracle for the use of HP Systems Insight Manager. In the Port field, the default 1521 appears but can be edited. In the JarFile field, enter the full path to theojdbc14.jarfile or click Browse and navigate to the correct location, typically C:\oracle\ora92\jdbc\lib. This path must be accessible through the file system on the CMS. The installation copies the file to the correct location.
10 Custom installation Custom install Procedure 22 Custom installation 1. Click Next, the Software Selection window appears. This window displays the complete list of the available components with a checkbox next to each one. If the checkbox is selected and disabled, the component is deemed a mandatory component and cannot be cleared. The amount of required disk space is also listed for each component. Select the components you want to install.
NOTE: 3. This user account is used to run the HP Systems Insight Manager service. Click Next. The Summary window appears.
4. Click Install to initiate the installation process. This process installs all the products listed in the Selected Components table. The Status window appears. As you install each component, it states In Progress next to the component's name. After the component installs, it states Installed Successfully. 5. Install System Management Homepage: a. The System Management Homepage Setup window appears. The InstallShield Wizard guides you through the install of System Management Homepage. Click Next.
NOTE: If you click Next without adding any certificates to the list, and no certificates exist from a previous installation, a message appears, indicating that if you do not specify any trusted certificates, HP Systems Insight Manager cannot access the HP Insight Management Agents on this system. Click OK if you do not want HP Systems Insight Manager to access the Insight Management Agents on this system, or click Cancel to close the window and add the trusted certificates to the list.
NOTE: If you click Next without adding any server names to the list, an error message appears, indicating that if you do not specify any trusted server names, HP Systems Insight Manager cannot access the Insight Management Agents on this system. Click OK to proceed without trusting any systems, or click Cancel to close the window and add server names to the list.
NOTE: If you entered an invalid IP address or IP address range, an error message appears indicating the IP address is invalid. Click OK. Enter a valid IP address or IP address range, and click Add again. The IP Addresses to Exclude window appears. In the Exclude field, enter a beginning IP address to which you want to deny login access. 5. 6. In the To field, enter an ending IP address to which you want to deny login access.
7. Install the WMI Mapper: a. On the Welcome to the Pegasus WMI Mapper Setup Wizard, click Next. The End-User License Agreement window appears. b. After reading the license agreement, click I accept the terms in the License Agreement. Click Next. The Choose Setup Type window appears. c. Select the setup type. (The basic requirement for HP Systems Insight Manager is Typical installation. If you select Typical, omit step d.) NOTE: d. e. f.
NOTE: If the HP Version Control Agent is configured to use the HP Version Control, warning appears: "At least one HP Version Control Agent must be configured to use the HP Version Control." If none are configured, verify the HP Version Control Agent settings to ensure proper operation of the automatic update feature. Click OK. e. Click Close. 10. The Status window appears again, after all components have been installed, they will have an installed status. Click Next. 11. The Registration window appears.
11 Silent installation Silent install Installing HP Systems Insight Manager from the command line with an .xml file. The option to perform a Silent install is available through a command line installation. A silent install occurs when setup.exe is launched with the command line options for a Silent install. Execute: setup.exe —s path to silent file —svcpw service password —dbpw database password A silent.xml file resides in the same directory as setup.exe. This text file can be edited with any text editor.
FALSE - not to use an Oracle database NOTE: When dbOracle is set to TRUE, installSQLEXPR should be set to false. When installSQLEXPR is set to TRUE, dbOracle should be set to false. The dbDomain and dbInstance parameters should not be set (left blank). dbOracleJARFile - must be specified when using an Oracle database. This is used to provide the location of the JDBC driver to be used to connect to the Oracle database. For example, c:\ojdbc14.
IMPORTANT: For a Silent install, the service or database user name and/or domain name containing special characters, such as: &, <, >, ', " must be escaped appropriately as below in the silent.xml file: & & < < > > ' ' " " For example, for a user name such as user&1 , the entry in silent.xml would be user&1. For a silent install embedded quote ( " ) character in service or database password is not supported. See “Next steps” (page 29) for more information. Editing the wbemportlist.
12 Troubleshooting Installation Sign-in Password Migration logs 12.1 Installation 12.12.1.1 12.12.1.2 12.12.1.3 During the HP Systems Insight Manager installation on Windows Vista using a user who is member of the administrators group, when I click Next, an error displays indicating there are insufficient rights to the database. Disable the User Account Control (UAC) for the user and continue the installation.
12.12.1.8 Sign in to HP Systems Insight Manager using the Administrator account, and the icon is executable. After installing HP Systems Insight Manager on Windows Vista and Microsoft Windows Server 2008, the command window opens as a non-administrator, even if the user is an administrator if UAC is turned on. UAC is turned on by default.
12.12.1.16 connection with the local host. The browser is being launched before the service has had time to start. Try to access the URL again by placing the cursor in the URL field and pressing the Enter key. Keep trying until the application loads in the browser. Global Unique Identifiers are the same for all systems when using Disk Imaging software on servers. Solution 1: Procedure 25 The disk image has not been taken 1. 2. 3. 4. Uninstall all Insight Management Agents from one of the systems.
Procedure 26 Disable Simple File Sharing 1. 2. 3. 12.12.1.18 12.12.1.19 12.12.1.20 Go to Start→My Computer→Tools→Folder Options→View. Scroll to the bottom of the list of advanced settings, and deselect Use Simple File Sharing (Recommended). Click OK. On an HP-UX system, the mxinitconfig -a command fails at step 8, and the following error appears in the /var/opt/mx/logs/initconfig.log file: ...8. Database Configuration Connecting to database...
To resolve this, perform the following steps: 1. At the command prompt, type the command LODCTR/R to repair the counters 2. Open the registry editor and export the following key: HKLM\Software\Microsoft\Windows NT\Current Version\Perflib\009 NOTE: Default key is 009 (English key) 3. 4. Export the registry file. Edit the exported registry file and replace the value 009 with the following: 1. 007 for German 2. 00C for French 3. 00A for Spanish 5. 6. 7. Save the edited .reg file.
If Guest Only is the preferred policy setting, perform the preceding steps, sign in to HP Systems Insight Manager, and then add domain accounts (not local accounts) or the local Guest account as accounts to HP Systems Insight Manager. Restore the local policy setting back to Guest when done. 12.12.2.3 12.12.2.4 Single Sign On fails on cluster systems. Single Sign On does not work on a virtual cluster system. It works on the physical systems that comprise the cluster.
then click the Privacy tab from the Internet Explorer browser menu. Modify the privacy setting in one of the following ways: • Browse to systems by IP address instead of by name can cause the browser to consider those systems to be in the Internet Zone. Instead, browse by name. You can configure HP Systems Insight Manager to use system names when creating links to systems by selecting Options→Security→System Link Configuration and selecting Use the system name.
times. Enabling Always allow session cookies does not resolve the problem because the Web Agents do not use session cookies. • 12.12.2.7 12.12.2.8 Individually specify the handling of cookies for each system. Click Edit in the websites section and add the address of the system in the specified field. Click Allow to always allow cookies to that system. Repeat this for all systems. Selecting a link that opens a new browser window requires another sign-in.
12.12.2.11 12.12.2.12 I am prompted for sign in credentials when accessing a trusted StorageWorks Command View system. If the Command View system is configured to trust HP Systems Insight Manager for Single Sign On, it is possible that HP Systems Insight Manager is attempting to access the Command View system using a host name that does not resolve on the CMS.
12.12.2.15 • The account you are entering has been deleted, disabled, or locked out. • The password for the account must be changed. • You are attempting to sign in from an IP address that is not valid for the specified account. • You do not have cookies enabled in your browser or you are using a cookie blocker. I cannot sign in to my Windows HP Systems Insight Manager.
1. 2. Stop HP Systems Insight Manager. Run mxpassword -g and modify the following passwords to the new account password: MxDBUserPassword MxPMPPassword 3. Restart HP Systems Insight Manager. 12.4 Migration logs 12.12.4.1 I am unable to find the Migration logs. By default, the debug log is disabled for migration. To enable the debug log, open the [HPSIM]\config\debugsettings\migration.
13 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • In the United States, see the Customer Service / Contact HP
HP authorized resellers For the name of the nearest HP authorized reseller, see the following sources: • In the United States, see the HP U.S. service locator web site: http://www.hp.com/service_locator • In other locations, see the Contact HP worldwide web site: http://welcome.hp.com/country/us/en/wwcontact.html Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to:docsfeedback@hp.
computer output Text displayed by the computer. Enter The name of a keyboard key. Note that Return and Enter both refer to the same key. A sequence such as Ctrl+A indicates that you must hold down the key labeled Ctrl while pressing the A key. term Defined use of an important word or phrase. variable The name of an environment variable, for example PATH or errno. value A value that you may replace in a command or function, or information in a display that represents several possible values.
Glossary A administrative rights user A user who is authorized for the All Tools toolbox on all systems, including the Central Management Server. This type of user has been given special privileges to administer the HP Systems Insight Manager software. administrator A user who manages users, resource pools, and self-service requests through HP Insight Orchestration console. agent A program that regularly gathers information or performs some other service without the user's immediate presence.
certificate An electronic document that contains a subject's public key and identifying information about the subject. The certificate is signed by a certificate authority (CA) to bind the key and subject identification together. See also certificate authority. certificate authority A trusted third-party organization or company that issues digital certificates used to create digital signatures and public-private key pairs.
custom tools Custom tools are tools that can be created by the user to run on the Central Management Server or on target systems. For example: • Remote tool A tool that runs on selected target systems. It might copy files to the target systems or run specific X-Window applications on the target systems. You can schedule this tool. • CMS tool A tool that runs on the CMS. It is usually a script or batch file and can pass in environment variables.
enclosure A physical container for a set of server blades. It consists of a backplane that routes power and communication signals and additional hardware for cabling and thermal issues. It also hosts the CPU or server power supplies. event Information sent to certain users that something in the managed environment has changed. Events are generated from SNMP traps. HP Systems Insight Manager receives a trap when an important event occurs. Events are defined as: • Warning.
HP Insight Control database The database that stores vital information about HP Systems Insight Manager, including users, systems, and toolboxes. HP Insight Control power management An integrated power monitoring and management application that provides centralized control of server power consumption and thermal output at the datacenter level. It extends the capacity of datacenters by enabling the user to control the amount of power and cooling required for ProLiant servers.
M Major status Status information collected from the system that indicates one or more of the monitored subsystems are not operating properly which is impacting the system. Action should be taken immediately. managed systems Any system managed by HP Systems Insight Manager, such as servers, desktops, storage systems, and Remote Insight Boards (RIBs). management agent A daemon or process running on a managed system.
O Onboard Administrator The Onboard Administrator is the central point for controlling an entire c-Class enclosure. It offers configuration, power, and administrative control over the rack, and its associated blades (Compute Servers), blade management processors (iLOs), network switches (depending on the models of switches used) and storage components (such as SAN or SATA). The Onboard Administrator is a single management processor, with shared resources to an optional backup twin processor for failover.
information through your firewall and/or Web proxy to the HP Support Center for reactive support. Additionally, based on your support agreement, system information can be collected for proactive analysis and services. rack A set of components cabled together to communicate between themselves. A rack is a container for an enclosure.
server, so clients can be assured they are communicating with the server it claims to be. It is application protocol independent. secure task execution A feature of HP Systems Insight Manager that securely executes a task from a managed system. STE ensures that the user requesting the task has the appropriate rights to perform the task, and encrypts the request to protect data from snooping.
SMI-S provider An industry-standard WBEM provider that implements a well defined interface for storage management. The manufacturers of host bus adapters (HBAs), switches, tape libraries, and storage arrays can integrate SMI-S providers with their systems, or provide them as separate software packages. See also Web Based Enterprise Management. SNMP communication setting Default SNMP community string used when communicating with systems supporting SNMP communications.
system health status This is aggregate status all of the status sources (which can be SNMP, WBEM, and HTTP) that are supported on a target system, with the most critical status being displayed. The following are the different system health statuses that can be displayed: • Critical HP Systems Insight Manager can no longer communicate with the system. The system was previously discovered but cannot be pinged.
system properties properties can be set for a single system or for multiple systems at the same time and include options such as system name, system type, system sub-type, operating system version, asset number, contact information, and whether or not the system properties can be changed or updated by the discovery process. system search Logical grouping of systems into a collection based on information in the HP Systems Insight Manager database.
U uncleared event status Events that have a Critical, Major, Minor, Normal, or Informational severity and have not been cleared or deleted from the database. Events can be cleared without being deleted from the database by using the Clear events menu option. • Critical. A failure has occurred, and immediate attention is required. • Major. A failure is impending. • Minor. A warning condition exists that can escalate into a more serious problem. • Normal. These events are not a problem.
Web-Based Enterprise Services A tool suite that is aimed at preventing or reducing the downtime of a system. Web-launch aware A run type for tools that are launched in a web browser using a web server. WLA tools can be designed to deal with multiple systems. Windows Management Instrumentation An API in the Windows operating system that enables you to manage and control systems in a network. workspace The section of the GUI where tools appear.
Index A install HP Systems Insight Manager Windows CMS, 26 active time-out, 53 audit log configure, 54 L C central management server Custom install HP Systems Insight Manager, 60 requirements, 5 Typical install HP Systems Insight Manager, 26 configuration audit log, 54 data collection CPU utilization, 53 lifetimes for Task Result entries, 55 managed system, 36 time-out policy, 53 configuration options, 53 configuring first time wizard, 32 HP Systems Insight Manager, 32 managed systems, 32 CPU utilizatio
configuration, 53 troubleshooting, 71 typical install, 21 typical upgrade, 45 U Uninstall Central Management Server removing HP Systems Insight Manager on Windows, 52 upgrade Custom upgrade HP Systems Insight Manager, 46 upgrading HP Systems Insight Manager custom, 46 migration, 48 overview, 41 process, 41 typical, 45 W Windows CMS installation and configuration, 26 removing HP Systems Insight Manager, 52 Windows CMS install system preparation, 21 Windows CMS upgrade upgrading and configuration, 45 Window
