HP Systems Insight Manager 7.
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Contents 1 Installation overview and requirements..........................................................5 First time install process overview................................................................................................5 Upgrade overview....................................................................................................................5 Pre-requisites..........................................................................................................................
Overview..........................................................................................................................63 Implementation..................................................................................................................63 GUI time-out policy.................................................................................................................63 Overview.........................................................................................................
1 Installation overview and requirements This chapter provides an overview of the HP Systems Insight Manager installation process, and it identifies the system requirements for a Windows CMS, a managed system, and a network client. First time install process overview Perform these steps for a first time install of HP Systems Insight Manager on your CMS: 1. Install and configure the Central Management Server.
• Windows Server 2011 Small Business Standard (x64) • Windows Server 2011 Small Business Essentials (x64) • Windows Server 2008 R2 Enterprise, SP1 • Windows Server 2008 R2 Standard, SP1 • Windows Server 2008 R2 Datacnter, SP1 • Windows Server 2008 R2 Web, SP1 • Windows Server 2008 R2 Standard • Windows Server 2008 R2 Enterprise • Windows Server 2008 Standard (x64), SP2 • Windows Server 2008 Enterprise (x64), SP2 • Windows Server 2008 Web Server, SP2 x64 • Windows Storage Server 2008 S
◦ Microsoft Windows Server 2008 R2 SP1 with Hyper-V running guest Windows ◦ Microsoft Windows Server 2008 R2 with Hyper-V running guest Windows ◦ VMware ESX 4.0 Update3 running guest Windows ◦ VMware ESXi 4.0 Update3 running guest Windows ◦ VMware ESXi 4.0 Update2 running guest Windows ◦ VMware ESX 4.1 Update1 running guest Windows ◦ VMware ESXi 4.1 Update1 running guest Windows ◦ VMware ESX v3.5 Update 4 running guest Windows ◦ VMware ESXi v3.
Software Database software: • Microsoft SQL Server 2012 Standard SP1 • Microsoft SQL Server 2012 Enterprise SP1 • Microsoft SQL Server 2012 Business Intelligence SP1 • Microsoft SQL Server 2012 Web SP1 • Microsoft SQL Server 2012 Express NOTE: SQL Server 2012 Express is not supported on windows 2003. On windows 2008, a warning message is displayed but successfully completes the installation. • Microsoft SQL Server 2012 Express SP1 NOTE: SQL Server 2012 Express is not supported on windows 2003.
NOTE: Oracle 11g use the JDBC driver version 11.2.0.4. You must install the Oracle JDBC driver, version 11.2.0.4. You can download this driver from the Oracle website at http://www.oracle.com/technetwork/database/enterprise-edition/ jdbc-112010-090769.html. All Oracle Database Versions list the JDBC driver as ojdbc6.jar. You must select the correct file under the Oracle Database 11g Release 2 (11.2.0.4) JDBC Drivers section. Even though the files are listed as ojdbc.
• HP Integrity VMs do not support running an application at the same level as the host. • The required Windows service packs must be installed for each of these operating systems. • Microsoft SQL Server 2005 is only supported if HP SIM is running on Windows Server 2003. HP SIM 6.2 installs on SQL Express 2005 SP3 and HP SIM 7.1 installs successfully on SQL Express 2008 R2. During an upgrade from HP SIM 6.2 to HP SIM 7.
◦ Windows Server 2008 Enterprise, SP2 ◦ Windows Server 2008 Enterprise (x64), SP2 ◦ Windows Server 2008 Enterprise (x64) ◦ Windows Server 2008 Datacenter, SP2 ◦ Windows Server 2008 Small Business Server, SP2 ◦ Windows Server 2008 Web Ed, SP2 ◦ Windows Server 2008 Itanium-based, SP2 ◦ Windows Storage Standard Server 2012 R2 ◦ Windows Storage Server 2008 R2 Standard, SP1 ◦ Windows Storage Server 2008 R2 Enterprise, SP1 ◦ Windows Storage Server 2008 R2 Standard ◦ Windows Storage Server 2
◦ Windows 2003 Datacenter SP1 for Itanium based systems ◦ Windows 2003 Datacenter (x64), SP1 ◦ Windows 2003 Datacenter (x86), SP1 ◦ Windows 2003 Datacenter SP2 for Itanium based systems ◦ Windows 2003 Datacenter (x64), SP2 ◦ Windows 2003 Datacenter (x86), SP2 ◦ Windows 2003 R2, Datacenter (x86) ◦ Windows 2003 R2, Datacenter (x64) ◦ Windows 2003 R2, Datacenter (x64), SP2 ◦ Windows 2003 R2, Datacenter (x86), SP2 ◦ Windows Server 2003, Web Ed SP1 ◦ Windows Server 2003, Web Ed SP1(x86
• • • ◦ Windows Server 2008 R2 Datacenter, SP1 ◦ Windows Server 2008 R2 Web Server, SP1 HP Operating systems ◦ HP NonStop Kernel ◦ OpenVMS 8.3 ◦ OpenVMS 8.4 HP-UX managed systems ◦ HP-UX 11i v1 (11.11) ◦ HP-UX 11i v2 Update 2 (11.23 PI-PA) ◦ HP-UX 11i v1 (11.23 IA only) ◦ HP-UX 11i v3 (11.31 IA/PA) Linux managed systems ◦ Kernel-Based Virtual Machine on Red Hat Enterprise Linux 6.4 ◦ Red Hat Enterprise Linux 6.4 for x86 ◦ Red Hat Enterprise Linux 6.
◦ Red Hat Enterprise Linux 5.8 x86 ◦ Red Hat Enterprise Linux 5.8 AMD64/EM64T ◦ Red Hat Enterprise Linux 5.7 IPF ◦ Red Hat Enterprise Linux 5.7 x86 ◦ Red Hat Enterprise Linux 5.7 AMD64/EM64T ◦ Red Hat Enterprise Linux 5.6 IPF ◦ Red Hat Enterprise Linux 5.6 x86 ◦ Red Hat Enterprise Linux 5.6 AMD64/EM64T ◦ Red Hat Enterprise Linux 5.5 IPF, ◦ Red Hat Enterprise Linux 5.5 x86, ◦ Red Hat Enterprise Linux 5.5 AMD64/EM64T, ◦ Red Hat Enterprise Linux 5.
• ◦ Ubuntu 10.04 LTS ◦ Ubuntu 12.04 LTS ◦ Ubuntu 12.04.3 ◦ Ubuntu 13.10 ◦ Debian 5.5 ◦ Oracle EL 5.6 x86 ◦ Oracle EL 5.6 AMD64/EM64T ◦ Oracle EL 5.7 x86 ◦ Oracle EL 5.7 AMD64/EM64T ◦ Oracle EL 5.8 x86 ◦ Oracle EL 5.8 AMD64/EM64T ◦ Oracle EL 6.2 x86 ◦ Oracle EL 6.2 AM64/EM64T VMware managed systems ◦ VMware ESXi 4.1 Update 3 ◦ VMware ESX 4.1 Update 3 ◦ VMware ESXi 5.0 Update 1 ◦ VMware ESXi 5.0 Update 2 ◦ VMware ESXi 5.0 (Intial Release) ◦ VMware ESXi 5.
• • 16 ◦ VMware ESXi 5.5 ◦ VMWare 5.0 stateless ◦ VMWare 5.0 stateful ◦ Xen on RHEL 5.
• ◦ Solaris 9 Intel Platform ◦ Solaris 8 Intel Platform IBM managed systems ◦ AIX 6.1 ◦ AIX 5.3 Hardware • • • For Windows: ◦ Any HP ProLiant system ◦ Any HP Itanium-based system For HP-UX: ◦ Any HP PA-RISC system ◦ Any HP Itanium®-based system For Linux: ◦ Any HP ProLiant system ◦ Any HP Itanium-based system Software This software is not required, but if you want improved management capabilities, HP recommends that you install these components.
Required web browsers • For Windows: ◦ Microsoft Internet Explorer 8.0 ◦ Microsoft Internet Explorer 9.0 ◦ Microsoft Internet Explorer 10 ◦ Microsoft Internet Explorer 11 ◦ Mozilla Firefox Extended Support Release 17.0 ◦ Mozilla Firefox Extended Support Release 24.0 ◦ Mozilla Firefox 3.x, Mozilla Firefox 6.x NOTE: For optimum performance, the minimum supported resolution for the browser must be 1024 x 768. • • For HP-UX: ◦ Mozilla Firefox 3.5 (3.5.09.00) ◦ Mozilla Firefox 6.
Custom tools on the Tools menu require SSH on the CMS to run properly. These commands run on the CMS with environment variables set to the context of specific events or devices. You can install and configure SSH on each of the managed systems and have HP SIM exchange keys with the managed systems (through the mxagentconfig command or for Windows, through the Install OpenSSH task). If you do this, then the Command Line Tools option on the Tools menu works for these managed systems.
Table 3 Supported HP p-Class platforms (continued) Product Models Minimum Software Management firmware version ProLiant p-Class Enhanced Enclosure 2.40 ProLiant p-Class Standard Enclosure 2.40 Table 4 Supported c-Class Servers Product Models 20 Minimum BIOS — System ROM required Minimum Integrated Lights-Out (iLO) / iLO 2 / firmware version required Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows AiO SB600c storage 2008.01.24 solution 1.
Table 4 Supported c-Class Servers (continued) Product Models Minimum BIOS — System ROM required Minimum Integrated Lights-Out (iLO) / iLO 2 / firmware version required Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows Linux, and VMware ESX Server ProLiant BL680c G5 10/18/2007 1.35 or later Windows and Linux 7.9 or later ProLiant BL685c 6/1/2005 1.24 or later Windows and Linux 7.60 or later ProLiant BL685c G6 A17 2/14/2009 1.75 Windows and Linux 8.
Table 4 Supported c-Class Servers (continued) Product Models Minimum BIOS — System ROM required Minimum Integrated Lights-Out (iLO) / iLO 2 / firmware version required Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows Server Citrix XenServer 22 ProLiant BL685c G7 (AMD Opteron 6100) A20 iLO 3 Version 1.05 and OA version 3.10 Microsoft Windows PSP 8.
Table 4 Supported c-Class Servers (continued) Product Models Minimum BIOS — System ROM required Minimum Integrated Lights-Out (iLO) / iLO 2 / firmware version required Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows (RHEL), SUSE Linux Enterprise Server (SLES), Solaris 10 for x86/x64 based systems, VMware ESX, Citrix Xenserver ProLiant BL685c G5 A08, 05/02/2011 iLO2 firmware 2.12 or later Microsoft Windows PSP 8.
Table 5 Supported Servers HP Consolidated Client Infrastructure (CCI) (continued) Product Models ProLiant BL2000 Minimum BIOS — System ROM required 2.06 Rev. A Minimum Integrated Lights-Out (iLO) / iLO 2 / firmware version required 4.01 Rev. A2 Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows Windows XP or Vista NA Windows XP or Vista NA 15 Jan 2008 ProLiant BL2500 2.06 Rev. A 4.01 Rev.
Table 7 Supported p-Class Servers (continued) Product Models ProLiant BL30p Minimum BIOS — System ROM required 2005.10.27 Minimum Integrated Lights-Out (iLO) / iLO 2 / firmware version required Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows 1.70 or later Windows and Linux 7.10 or later 1.70 or later Windows and Linux 7.20 or later 1.70 or later Windows and Linux 7.10 or later 1.70 or later Windows and Linux 7.20 or later 1.
Table 8 Supported c-Class Interconnects/Switches (continued) Product Models Minimum Software Management firmware version HP NC382m Dual Port 1GbE BL-c Adapter Boot code version 4.4.14 and MBA version 4.4.16 QMH2562 8Gb FC for HP CloudSystem c-Class 4.04.04 HP NC532m Dual port 10GbE BL-c Adapter Boot code version 4.5.10 and MBA version 4.5.20 LPe 1205-HP 8Gb FC for c-Class 1.10a4 HP 3G SAS BL Switch Module NA 1 For more information on the IP Base IOS firmware package, see www.hp.com.
2 Installing HP Systems Insight Manager on the CMS for the first time Preparing the system These steps are for a clean installation of Systems Insight Manager on your Windows system. If a previous version of HP Systems Insight Manager is installed on your system and you want to upgrade your data, see Upgrading HP Systems Insight Manager . This procedure verifies that your system meets the minimum requirements and prepares your system for installation. 1. Install and configure the CMS.
Procedure 1 Verify and prepare system 1. 2. Verify your system meets the minimum requirements. For details, see “System requirements” (page 5). Install the required Windows and Microsoft SQL Server Service Packs. NOTE: If you are using a remote SQL database, leave the default as Master to insure that all necessary databases are created with correct permissions. 3.
7. Download the software, or install it from the Management CD or the HP Insight Management DVD. To download the software, see http://www.hp.com/go/hpsim, and on the upper-left of the page under Systems Insight Manager, click Download. The Systems Insight Manager Download Page appears. Under Download Systems Insight Manager, select Systems Insight Manager-Windows. Select the latest version for a full product install. To install the software from the Management CD, place the DVD in the DVD-ROM drive.
After the system inspection is complete, the Database Configuration window appears.
NOTE: Systems Insight Manager supports SQL Server and Oracle databases on Windows platforms. This feature enables support for a local or remote database hosted on an IPV6 enabled machine. However Systems Insight Manager does not support IPV6 addresses. You must enter a hostname in the Host field. Select from the following database options: • Install and use SQL Express—This option provides you the facility to install and configure SQL Express database which is also bundled with SIM.
9. The Select Installation Type window enables you to select your preferred installation type. The following installation options are available: • “Typical install” (page 33) — Select this option to install the included components with minimal user interaction listed under the Available Components for Install.
Typical install Procedure 2 Typical installation 1. Click Next, the Service Account Credentials window appears. The Domain and User name fields default to the installing account credentials and these fields can be edited. NOTE: 2. This user account is used to run the Systems Insight Manager service. Enter the password for this account. Click Next, the Summary window appears with the components that are to be installed.
3. 4. Click Install to initiate the installation process which installs all products listed in the Selected Components table. The Status window appears. As each component is being installed, it states In Progress beside the component's name. After the component has installed, it states Installed Successfully. After all the components are installed, click Next. The Registration window appears. Register Systems Insight Manager or click Register Later.
5. After registering or clicking Register Later, the Installation complete window appears. For a fresh install, the following message appears: For this new install, an operating system account must be created and configured in the HP System Management Homepage on this computer and each Version Control Agent must be configured to use the new account. For more information, refer to the HP Version Control Installation Guide at http://www.hp.com/go/ insightmanagement/docs.
6. The reboot option is presented on this screen. The Yes, reboot the system now option is selected by default. Click Finish to allow the system to reboot. This completes the typical installation process. For more information, see “Next steps” (page 36). NOTE: For more information regarding where the HP System Management Homepage default settings are stored during a Typical installation and how to change them, see the HP System Management Homepage Installation and Configuration Guide at http://www.hp.
Table 11 Firewall protection exceptions Description Port Protocol HP SMH Web Server1 2301 TCP HP SMH Secure Web Server1 2381 TCP WBEM/WMI Mapper 5988 TCP WBEM/WMI Mapper Secure Port2 5989 TCP SSH port 22 SSH SNMP Agent 161 SNMP Ping Discovery (ICMP)3 7 ICMP Ping Discovery (TCP)3 80 TCP 1 2 3 4. 5. If the system is not being managed from Systems Insight Manager, configure only ports 2301 and 2381 to enable browser access to System Management Homepage.
6. 7. In the Launch and Activation Permissions area, click Customize, and then click Edit Select Everyone from the list. NOTE: 8. 9. If the user name is not in the list, then you must first add the name. While the user is selected, click Allow check boxes for the following items: ◦ Local Launch ◦ Local Activation ◦ Remote Activation Click OK to close the dialog boxes. To set permissions to remotely access WMI. 1. 2. 3. 4. 5. 6. 7. From the Control Panel, double-click Administrative Tools.
2. • Enable Remote Administration Exception: a. In the Control Panel, open the Group Policy editor. b. Select Computer Configuration. c. Select Administrative Templates. d. Select Network. e. Select Network Connections. f. Select Windows Firewall. g. Select Domain profile. h. Select Enable the Windows Firewall: Allow Remote Administration Exception. Procedure 7 Configure Windows 2008 to allow access to HP SIM on the system running Windows 2008 and HP SIM 1. 2. 3.
4. Enter the product name and the port number for each.
NOTE: If Systems Insight Manager has not been registered, the Systems Insight Manager Registration window and First Time Wizard appear when a user with administrative rights logs in to Systems Insight Manager for the first time. Follow the onscreen instructions to register Systems Insight Manager or click Register Later to register at another time. NOTE: The First Time Wizard configures only the basic settings of an initial setup for Systems Insight Manager.
3 Configuring HP Systems Insight Manager At this point, step 1 below is complete. Perform step 2 to configure HP Systems Insight Manager for your environment by using First Time Wizard or proceed to “Configuring Systems Insight Manager using the Options menu” (page 44). 1. Install and configure the CMS. The procedure to complete this step is in “Installing HP Systems Insight Manager on the CMS for the first time” (page 27). 2. Configure HP Systems Insight Manager for your environment.
• Credentials Options→Secuity→Credentials. Sets the sign-in credentials and the SNMP and SNMP v3 credentials for the Discovery task. • Configure Managed Systems Configure→Configure or Repair Agents. Configures managed systems as they are discovered, by configuring WBEM and WMI, SNMP, SSH access, and trust relationship. • WBEM/WMI Mapper Proxy Options→Protocol Settings→WMI Mapper Proxy. Retrieves managed system information on Windows systems, enters the mapper proxy system host name and port number.
Table 13 Collections by operating system (continued) Windows HP-UX Other MSCS Clusters All Shared Resource Domains1 OpenVMS Clusters Microsoft Vista All HP Serviceguard Clusters1 Novell Netware Microsoft Windows 2000 All Virtual Partitions1 AIX Microsoft Windows server 2012 HP Serviceguard (under Clusters by Type) Solaris All HP Integrity Virtual Machines1 Undeployed 1 Linux Located under All VSE Resources.
NOTE: Users that have been added to the CMS cannot view or manage systems until authorizations have been configured for them. NOTE: HP-UX and Linux-provided command line tools, such as ls and df, are run as root by default. For security reasons, run them as a specific user to avoid permitting unintended capabilities to a user. To add users, select Options→Security→Users and Authorizations→Users, and then click New.
4 Setting up and configuring managed systems At this point, steps 1 and 2 below are complete. Perform step 3 to install and configure the required management software. 1. Install and configure the CMS. See “Installing HP Systems Insight Manager on the CMS for the first time” (page 27). 2. Configure HP Systems Insight Manager for your environment. See “Configuring HP Systems Insight Manager” (page 42). IMPORTANT: You must run Discovery before setting up managed systems.
NOTE: You must have selected to install Insight managed system setup wizard when installing HP SIM. Using the Insight managed system setup wizard requires the System Setup toolbox authorization in HP SIM. Authorize the System Setup toolbox on the CMS to allow use of the managed system setup wizard. Authorize this toolbox on each managed system that will be configured using the managed system setup wizard. • To run Configure or Repair Agents, select Configure→Configure or Repair Agents.
For example, if two CIMOMs exist on the same host, you must configure them to use different ports to communicate with the CMS. Configuring HP Systems Insight Manager to discover storage systems After verifying that each storage system's SMI-S provider is installed and configured, configure HP Systems Insight Manager to discover the storage systems. Procedure 9 Configuring HP Systems Insight Manager to discover the storage systems 1. 2.
5. Enable all of the SNMP Alerts: iLO SNMP Alerts, Forward Insight Manager SNMP Alerts (if the SNMP agent is installed in the OS), and Cold Start Trap Broadcast.
5 Upgrading HP Systems Insight Manager This chapter provides the steps to upgrade HP Systems Insight Manager 6.0 and later. Before beginning the HP Systems Insight Manager upgrade, verify that your user name and password to access the database are valid.
Before continuing the installation, you must upgrade the database or install a supported database. 4. Click Next. The System Inspection window appears. The system is inspected for a previous version of HP Systems Insight Manager and/or a local database.
During inspection, if HP Systems Insight Manager detects any incompatible plug-ins, an advisory displays. After the system inspection completes, the Database Configuration window appears. 5. For HP Systems Insight Manager 7.1 and later, SQL 2008 R2 SP1 replaces unsupported SQL Express.
The database information of the existing HP Systems Insight Manager install is pre-populated. All information except for the user account cannot be edited. Provide the correct password for the existing account or provide the credentials for another user account with administrative rights and database access. The installation tests for the administrative rights. Click Next to proceed. • Use SQL/SQL Express.
Procedure 12 Using Oracle 1. 2. 3. 4. From the Database Configuration window, select Use Oracle. Before using the database you must ensure the database: ◦ Uses Unicode character set of AL32UTF8 and national character set of AL16UTF16. ◦ The NLS Length is set to BYTE. ◦ Has an Oracle user with Database Administrator (DBA) privileges created for the exclusive use by HP Systems Insight Manager. ◦ The Oracle database schema is empty.
3. 4. 5. Click Install to initiate the installation process. This process installs all the products listed in the Selected Components table. The Status window appears. As each component is being installed, it states "In Progress" beside the component's name. After the component has installed, it states Installed Successfully. After all of the components are installed, click Next. The Registration window appears. Register HP Systems Insight Manager or click Register Later.
4. Click Install to initiate the upgrade process. This process installs all the products listed in the Selected Components table. The Status window appears. As you install each component, it states "In Progress" beside the component's name. After the component has installed, it states Installed Successfully. If you are upgrading the WMI Mapper: • On Windows Vista • On Windows 2008 • Where Windows installer 4.
NOTE: Upgrades of HP Systems Insight Manager using silent.xml does not support upgrades from HP Systems Insight Manager configured to an Oracle database. Provide a valid existing instance name of the existing HP Systems Insight Manager install. Provide the valid database name of the existing HP Systems Insight Manager install. Use default 1433 or provide a valid port. HP Systems Insight Manager service Information.
Data migration The data migration tool is a command line interface tool that you can use to migrate configuration data from an installation of HP Systems Insight Manager 6.3 or later to a new installation of HP SIM 7.3 running on another CMS. The process leverages both an export and import tool to migrate the data. For example, you can use this tool to migrate a HP Systems Insight Manager 7.3 system on a 32-bit operating system to a HP SIM 7.3 installation running on a 64-bit Windows operating system.
Importing data from a CMS 1. Before data can be imported, the following requirements must be met: • All operating system and database level user credentials on source CMS must be created on target CMS. • Target CMS must have HP Insight Software 6.3 or later installed. • The CMS must be a clean installation and have no prior configurations. NOTE: The import process deletes any existing data from the target CMS as the import proceeds.
This CRA task is used to fix the target CMS and is not a scheduled task. The CRA task can be loaded after the migration completes and the HP SIM server is started. This task is disabled by default and must be enabled and properly configured with any required credentials, then run manually once. By default, the settings specified in the CRA Task XML are applicable to all the discovered managed nodes. A CRA collection is also created for the CRA task to run against.
To add the CRA Task and Collection, copy the HPSIMCRAQuery.xml and HPSIMCRATask.xml files to the /setup directory, and enter the following command: mxconfigrefresh Next steps After completing the import, sign into HP Systems Insight Manager, and run the Daily Device Identification task to ensure that all your associations are updated correctly. Procedure 15 Running daily identification tasks 1. 2. 3. Select Tasks LogsView All Scheduled Tasks. The All Scheduled Tasks page appears.
6 Uninstalling HP Systems Insight Manager From the control panel, use the Add/Remove Programs feature in Windows, and complete the following steps to remove HP Systems Insight Manager and its dependencies. NOTE: If a registered plug-in is installed and dependant on HP Systems Insight Manager, HP SIM does not unistall it. Procedure 16 Uninstalling Systems Insight Manager 1. Select Systems Insight Manager and click Remove. If you want to uninstall HP Systems Insight Manager, click Yes.
7 Configuration options Several configurable parameters in Systems Insight Manager are not available from the GUI. These parameters can only be configured by editing a configuration file on the CMS. NOTE: All Systems Insight Manager parameters have been set to predefined values that are appropriate for most situations. These parameters should only be changed if you are experiencing issues with the default values.
Monitor time-out policy The monitor time-out policy keeps sessions alive, provided the user has a web browser window open displaying the Systems Insight Manager GUI. Closing the browser or navigating to another web page starts the timer for the time-out period. The default time-out period is 20 minutes. Users must use some other means to protect an unattended session from illegal use, such as password-protected screen savers.
Implementation Changes made to the log.properties file do not take effect until the log manager daemon or service is restarted. Restart the Systems Insight Manager service. CAUTION: The queue size should be changed only with extreme care. If the queue is set too high, the log manager consumes too much system memory. NOTE: When the Audit Log file reaches the maximum file size, the log is renamed with MX_LOGROLLFILEEXT extension and a new file is started.
Tools in this category have no task output, have task output that is saved outside of Systems Insight Manager, or have task results that are unlikely to be of long-term interest. Tasks for all other tools are considered long-term. Frequently scheduled tasks Task results can also be removed from the Task Results Page if a certain number of task results for a scheduled task accumulate. This setting defaults to 10 instances of a single task.
8 Database installation Install and use SQL Express Install and use SQL Express. This option enables you to install and configure Systems Insight Manager to use SQL Express. Procedure 19 Install and use SQL Express 1. 2. 3. From the Database Configuration window, select Install and Use SQL Express. In the Username field, the installing user account appears and can be edited. The account specified must be the user name for the database server.
Use Oracle Use Oracle. This option is applicable if you have Oracle installed and you want to configure Systems Insight Manager to use it. Procedure 21 Configure Oracle 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Install Oracle or verify Oracle is installed. Create a Database Scheme using the Oracle Database Configuration Assistant. To use the assistant, select Program Files→Oracle-OraHome92→Configuration and Migration Tool. Select Create a Database, and then select Next.
Procedure 22 Use Oracle 1. 2. From the Database Configuration window, select Use Oracle. Before using the database you must ensure the database: • Uses Unicode character set of AL32UTF8 and national character set of AL16UTF16. • The NLS Length is set to BYTE. • Has an Oracle user with Database Administrator (DBA) privileges created for the exclusive use by Systems Insight Manager. • The Oracle database schema is empty. Systems Insight Manager must be installed in an empty Oracle database schema.
9 Custom installation Custom install 1. Click Next. The Software Selection window appears. This window displays the complete list of the available components with a checkbox next to each one. If the checkbox is selected and disabled, the component is deemed a mandatory component and cannot be cleared. The amount of required disk space is also listed for each component. Select the components you want to install. NOTE: When installing WMI Mapper, you can enter the port value.
NOTE: 3. This user account is used to run the Systems Insight Manager service. Click Next. The Summary window appears.
4. 5. Click Install to initiate the installation process. This process installs all the products listed in the Selected Components table. The Status window appears. As you install each component, it states In Progress next to the component's name. After the component installs, it states Installed Successfully. Install HP System Management Homepage: a. The HP System Management Homepage Setup window appears. The InstallShield Wizard guides you through the install of HP System Management Homepage.
NOTE: If you click Next without adding any certificates to the list, and no certificates exist from a previous installation, a message appears, indicating that if you do not specify any trusted certificates, Systems Insight Manager cannot access the Insight Management Advisor on this system. Click OK if you do not want Systems Insight Manager to access the Insight Management Agents on this system, or click Cancel to close the window and add the trusted certificates to the list.
NOTE: If you click Next without adding any server names to the list, an error message appears indicating that if you do not specify any trusted server names, Systems Insight Manager cannot access the Insight Management Agents on this system. Click OK to proceed without trusting any systems, or click Cancel to close the window and add server names to the list.
NOTE: If you entered an invalid IP address or IP address range, an error message appears indicating the IP address is invalid. Click OK. Enter a valid IP address or IP address range, and click Add again. The IP Addresses to Exclude window appears. In the Exclude field, enter a beginning IP address to which you want to deny login access. 5. 6. In the To field, enter an ending IP address to which you want to deny login access.
a. b. c. On the Welcome to the Pegasus WMI Mapper Setup Wizard, click Next. The End-User License Agreement window appears. After reading the license agreement, click I accept the terms in the License Agreement. Click Next. The Choose Setup Type window appears. Select the setup type. (The basic requirement for Systems Insight Manager is Typical installation. If you select Typical, omit step d.) NOTE: d. e. f. 76 • To configure the WMI Mapper https port, you must select Custom.
NOTE: If the Version Control Agent is configured to use the Version Control Repository Manager, warning appears: "At least one Version Control Agent must be configured to use the Version Control Repository Manager." If none are configured, verify the Version Control Agent settings to ensure proper operation of the automatic update feature. Click OK. e. Click Close. 10. The Status window appears again, after all components have been installed. They will have an installed status. Click Next. 11.
10 Silent installation Silent install Installing Systems Insight Manager from the command line with an .xml file. The option to perform a Silent install is available through a command line installation. A silent install occurs when setup.exe is launched with the command line options for a Silent install. Execute: setup.exe —s path to silent file —svcpw service password —dbpw database password A silent.xml file resides in the same directory as setup.exe. This text file can be edited with any text editor.
FALSE - not to use an Oracle database NOTE: When dbOracle is set to TRUE, installSQLEXPR should be set to false. When installSQLEXPR is set to TRUE, dbOracle should be set to false. The dbDomain and dbInstance parameters should not be set (left blank). dbOracleJARFile - must be specified when using an Oracle database. This is used to provide the location of the JDBC driver to be used to connect to the Oracle database. For example, c:\ojdbc14.
IMPORTANT: For a Silent install, the service or database user name and/or domain name containing special characters, such as: &, <, >, ', " must be escaped appropriately as below in the silent.xml file: & & < < > > ' ' " " For example, for a user name such as user&1 , the entry in silent.xml would be user&1. For a silent install embedded quote ( " ) character in service or database password is not supported. See “Next steps” (page 36) for more information. Editing the wbemportlist.
11 Troubleshooting Q Q Q Q & & & & A A A A 11.1 “Installation” 11.2 “Sign-in” 11.3 “Password” 11.4 “Migration logs” 11.1 Installation 11.11.1.1 11.11.1.2 11.11.1.3 During the Systems Insight Manager installation on Windows Vista using a user who is member of the administrators group, when I click Next, an error displays indicating there are insufficient rights to the database. Disable the User Account Control (UAC) for the user and continue the installation.
11.11.1.7 11.11.1.8 After installing Systems Insight Manager using a domain account on Windows Vista, the Systems Insight Manager icon on the desktop is not executable if signed in using the domain account. Sign in to Systems Insight Manager using the Administrator account, and the icon is executable. After installing Systems Insight Manager on Windows Vista and Microsoft Windows Server 2008, the command window opens as a non-administrator, even if the user is an administrator if UAC is turned on.
11.11.1.15 11.11.1.16 During the installation, the system reboots, and then the installation launches the browser. Internet Explorer displays a message saying that it could not establish a connection with the local host. The browser is being launched before the service has had time to start. Try to access the URL again by placing the cursor in the URL field and pressing the Enter key. Keep trying until the application loads in the browser.
If Simple File Sharing is enabled, it must be disabled. Procedure 26 Disable Simple File Sharing 1. 2. 3. 11.11.1.18 11.11.1.19 11.11.1.20 Go to Start→My Computer→Tools→Folder Options→View. Scroll to the bottom of the list of advanced settings, and deselect Use Simple File Sharing (Recommended). Click OK. On an HP-UX system, the mxinitconfig -a command fails at step 8, and the following error appears in the /var/opt/mx/logs/initconfig.log file: ...8. Database Configuration Connecting to database...
This issue is caused when the performance counter registry hive is corrupted and when the localized perflib counter registry key contains corrupted data. To resolve this, perform the following steps: 1. At the command prompt, type the command LODCTR/R to repair the counters 2. Open the registry editor and export the following key: HKLM\Software\Microsoft\Windows NT\Current Version\Perflib\009 NOTE: 3. 4. 5. 6. 7. 11.11.1.24 Default key is 009 (English key) Export the registry file.
2. 3. 11.11.2.2 Open the Local Security Policies folder, and then open the Security Options subfolder. Disable the policy. I cannot sign in to Systems Insight Manager on Windows XP. If using a blank password, see the preceding problem. Otherwise, change the following Local Security Policy on the Windows XP machine: Network Access: Sharing and security model for local accounts from Guest Only to Classic. NOTE: This setting does not affect remote sign-ins using domain accounts.
NOTE: By using IP addresses instead of names, you might encounter security alerts, if the name in the managed system certificate does not match the name in the link. The default certificate for managed systems uses the system name, not the IP address. Reason 2: For managed systems, the privacy policy setting in Internet Explorer 6.0 blocks the authentication cookies from the managed systems. Solution 2A: (Recommended) Remove the systems from the Internet Zone.
to a managed system, it is considered a first-party site. When navigating to a managed system through Systems Insight Manager, the system is considered a third-party site. 11.11.2.7 11.11.2.8 • Customize the handling of cookies by clicking Advanced and enabling Override automatic cookie handling. Then select the appropriate radio buttons for first-party and third-party cookies to Accept or Prompt. If you select Prompt, the browser prompts you on how to handle a cookie each time a cookie is received.
• • 11.11.2.11 11.11.2.12 For Single Sign on to Onboard Administrator, tools include: ◦ Onboard Administrator as Administrator ◦ Onboard Administrator as Operator ◦ Onboard Administrator as User For Single Sign On to HP P6000 Command View software , tools include: ◦ P6000 Command View as Administrator ◦ P6000 Command View as Operator ◦ P6000 Command View as User I am prompted for sign in credentials when accessing a trusted P6000 Command View system.
11.11.2.13 11.11.2.14 11.11.2.15 Signing in from a dial-up connection takes a long time. You might have a slow modem, the server you are connecting to might not be operating at peak efficiency, or you might have a bad phone line. I cannot sign in to Systems Insight Manager.
1. 2. 3. Stop Systems Insight Manager. Access the Services control panel and edit the service credentials to provide the new password for the Systems Insight Manager service. Run mxpassword -g and modify the following passwords to the new account password: MxDBUserPassword MxPMPPassword 4. 11.11.3.3 Restart Systems Insight Manager. The password for the database account used by the Systems Insight Manager Windows service is changing. What do I need to change? 1. Stop Systems Insight Manager. 2.
The debug log file is created under [HPSIM]\logs with name migration_log4j.log. A backup log file is created with name migration_log4j_backup.log.
12 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware and software • Technical support registration number – SAID (Service Agreement Identifier) How to contact HP Use the following methods to contact HP technical support: • In the United States, see the Custome
• If the question is related to HP Insight Remote Support (HP Insight RS), then HP SIM will be supported as it pertains to Insight RS with a Hardware Warranty or Hardware Contract • The customer purchases a HP SIM Care Pack (Part #: UR389E) Support includes one year of 24 x 7 HP Software Technical Support and Update Service. This service provides access to HP technical resources for assistance in resolving software implementation or operations problems.
Websites • HP Insight Control: http://www.hp.com/go/insightcontrol • Systems Insight Manager: http://www.hp.com/go/hpsim Typographic conventions This document uses the following typographical conventions: Table 15 Typographic conventions Book title The title of a book. On the web, this can be a hyperlink to the book itself. Command A command name or command phrase, for example ls -a. Computer output Information displayed by the computer.
13 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback docsfeedback@hp.com. Include the document title and part number, version number, or the URL when submitting your feedback.
Glossary administrative rights user A user who is authorized for the All Tools toolbox on all systems, including the Central Management Server. This type of user has been given special privileges to administer the HP Systems Insight Manager software. administrator A user who manages users, resource pools, and self-service requests through HP Matrix Operating Environment infrastructure orchestration console.
certificate authority A trusted third-party organization or company that issues digital certificates used to create digital signatures and public-private key pairs. The role of the CA in this process is to guarantee that the individual who has been granted the unique certificate is the individual they claim to be. certificate key A value used alone or with an encryption decoder (corresponding public or private key) for cryptography.
custom tools Custom tools are tools that can be created by the user to run on the Central Management Server or on target systems. For example: • Remote tool A tool that runs on selected target systems. It might copy files to the target systems or run specific X-Window applications on the target systems. You can schedule this tool. • CMS tool A tool that runs on the CMS. It is usually a script or batch file and can pass in environment variables.
event Information sent to certain users that something in the managed environment has changed. Events are generated from SNMP traps. HP Systems Insight Manager receives a trap when an important event occurs. Events are defined as: • Warning. Events of this type indicate a state that might become a problem. • Informational. Events of this type require no attention and are provided as useful information. • Normal. Events of this type indicate that this event is not a problem. • Minor.
HP Insight Control power management An integrated power monitoring and management application that provides centralized control of server power consumption and thermal output at the datacenter level. It extends the capacity of datacenters by enabling the user to control the amount of power and cooling required for ProLiant servers. Built on ProLiant Power Regulator Technology, it extends new server energy instrumentation levers into HP Systems Insight Manager for greater Unified Infrastructure Management.
Internet Protocol Specifies the format of datagrams (packets) and the addressing scheme on a network. Most networks combine IP with Transmission Control Protocol (TCP), which establishes a virtual connection between a destination and a source. IP range Systems with an IP address that falls in the specified range.
Minor status Status information collected from the system that indicates one or more of the monitored subsystems are not operating properly which is impacting the system. Action should be taken as soon as possible to prevent further failure. Monitor Tools toolbox A default toolbox that contains tools that display the state of managed systems but not tools that change the state of managed systems. multiple-system aware A run type that supports multi-system operations.
This is a capability on which HP Systems Insight Manager relies to turn on the systems for scheduled Software Updates or Replicate Agent Settings. remove all disk thresholds A task provided by HP Systems Insight Manager to remove disk thresholds for systems in an associated collection. This task only removes disk thresholds that were set by HP Systems Insight Manager or by browsing directly to the Web Agent.
See also enclosure. Service Advertising Protocol A NetWare protocol used to identify the services and addresses of servers attached to the network. set disk thresholds A task provided by HP Systems Insight Manager to set a disk threshold for systems in an associated collection. This threshold is set on all disk volumes on the target systems. Shared Resource Domain A collection of compartments—all of the same type—that share system resources.
status message summary header The list header summary of the total number of status messages in the list and, in parentheses, the number of status messages that have not been examined. status type The classification of status messages (for example, Critical, Major, Minor, Normal, Warning, and Unknown). Storage Management Initiative Specification A standard management interface developed by the Storage Networking Industry Association (SNIA).
system identification system information Identifying information about systems. This information is stored in the database. The following information is identified: • Type of management protocol on the system (SNMP/SNMP v3, WBEM, HTTP, and SSH) • Type of HP system (server, client, switch, router, and so on) • Network name of system Information that is provided on the System Page under the System tab.
template files Template files are a concept that was used before HP Systems Insight Manager had multiple automatic discovery tasks. Template files should no longer be used. However, a template file enables you to create the same data range (IP ranges, and so on) that would be entered in a discover IP inclusion range. The automatic discovery task can have as input one or more template files. However, template files cannot be nested.
version control Referred to as the Version Control Repository Manager installed on a Windows system for Windows and Linux ProLiant systems, and Software Distributor on HP-UX operating systems. Provides an overview of the software status for all managed ProLiant or Integrity systems and can update system software and firmware on those systems programmatically using predetermined criteria.
Index lifetimes for Task Result entries, 65 A active time-out, 63 audit log configure, 64 C central management server Custom install Systems Insight Manager, 70 requirements, 5 Typical install Systems Insight Manager, 33 configuration audit log, 64 data collection CPU utilization, 63 lifetimes for Task Result entries, 65 managed system, 46 time-out policy, 63 configuration options, 63 configuring first time wizard, 42 HP Systems Insight Manager, 42 managed systems, 42 CPU utilization, 63 custom install, 2
U Uninstall Central Management Server removing HP Systems Insight Manager on Windows, 62 upgrade Custom upgrade HP Systems Insight Manager, 55 upgrading HP Systems Insight Manager custom, 55 migration, 58 overview, 50 process, 50 typical, 54 W Windows CMS installation and configuration, 33 removing HP Systems Insight Manager, 62 Windows CMS install system preparation, 27 Windows CMS upgrade upgrading and configuration, 54 Windows Installation, 27 111
