HP Systems Insight Manager 7.3 Update 1 Release Notes

Registering for software technical support and update service

HP SIM is supported in any one of the following situations:

• A valid warranty exists (90 days Global Limited Warranty)

• Purchase of Insight Control (having 1-year 24x7 Technical Support bundled with the license

purchase)

• If the question is related to HP Insight Remote Support (HP Insight RS), then HP SIM will be

supported as it pertains in Insight RS with a Hardware Warranty or Hardware Contract

• The customer purchases an HP SIM Care Pack (Part #: UR389E)

Support includes one year of 24 x 7 HP Software Technical Support and Update Service. This

service provides access to HP technical resources for assistance in resolving software implementation

or operations problems.

The service also provides access to software updates and reference manuals in electronic form as

they are made available from HP.

With this service, customers benefit from expedited problem resolution as well as proactive

notification and delivery of software updates. For more information about this service, see the

following website:

http://www.hp.com/services/insight

Registration for this service takes place following online redemption of the license certificate.

How to use your software technical support and update service

As HP releases updates to software, the latest versions of the software and documentation are

made available to you. The Software Updates and Licensing portal gives you access to software,

documentation and license updates for products on your HP software support agreement.

You can access this portal from the HP Support Center:

HP Support Center

After creating your profile and linking your support agreements to your profile, see the Software

Updates and Licensing portal at http://www.hp.com/go/hpsoftwareupdatesupport to obtain

software, documentation, and license updates.

HP authorized resellers

For the name of the nearest HP authorized reseller, see the following sources:

• In the United States, see the HP U.S. service locator website:

http://www.hp.com/service_locator

• In other locations, see the Contact HP worldwide website:

http://www.hp.com/go/assistance