HP Systems Insight Manager 5.3 Installation and Configuration Guide for Windows HP Part Number: 418812-005

ProtocolPortProduct
TCP4444JBoss RMI/JRMP Invoker**
TCP4445JBoss Pooled Invoker**
TCP8083JBoss Web Service port**
HTTPS50000HP SIM Secure Web Server
HTTPS50001HP SIM SOAP *
HTTPS50002HP SIM SOAP with client certificate
authentication*
HTTPS50003HP SIM SOAP*
HTTPS/HTTP*50004HP SIM WBEM Event Receiver*
TCP50005WBEM Events
TCP50006PostgreSQL
TCP50008JBoss Naming Service RMI port**
TCP50009JBoss Naming Service port**
TCP50010HP SIM VMM Essentials v 1.1.2.0
TCP50013Web services RMI class loader
TCP50014JRMP invoker
TCP50015Pooled invoker
* Configurable in HP SIM
** Configurable in the SIM/jboss/server/hpsim/conf/jboss-service.xml descriptor
4. In the Add a Port window, click OK.
5. In the Windows Firewall window, click OK.
This configuration leaves the Windows XP Service Pack 2 security enhancements intact and allows
traffic over the ports listed in the table.
After installing HP SIM, I changed the Windows administrator password and can no longer sign in to HP
SIM.
Solution: If you have SQL Server installed locally, verify that it is running. If it is not running, verify the logon
credentials. The service login credentials could have changed. The HP SIM service is registered to run under
the credentials used during installation. To resolve this issue:
1. Change the MSSQL service password:
a. In Windows, open Services (My Computer→Manage→Services and Applications→Services).
b. Locate the MSSQL service (SQLserver service for SQL2005) and select Properties.
c. Select the Logon tab, and change the password.
d. Restart the MSSQL (or SQLserver) service.
2. Change the HP SIM service password:
a. In Windows, open Services (My Computer→Manage→Services and Applications→Services).
b. Locate the HP SIM service, and then select Properties.
c. Select the Logon tab, and change the password.
d. Restart the HP SIM service.
3. If you are using OpenSSH on Windows Server 2000 or 2003, change the OpenSSH Server service
password:
a. In Windows, open Services (My Computer→Manage→Services and Applications→Services).
b. Locate the OpenSSH Server service, and then select Properties.
c. Select the Logon tab, and change the password.
d. Restart the OpenSSH and HP SIM service.
Signing in from a dial-up connection takes a long time.
116 Troubleshooting