HP Systems Insight Manager 5.3 Installation and Configuration Guide for Windows HP Part Number: 418812-005

8 Upgrading HP Systems Insight Manager
This chapter provides the steps to upgrade HP SIM 5.x.
NOTE: The "\" at the end of each command line indicates that the rest of the command is on the next
line.
NOTE: Before beginning the HP SIM upgrade, verify that your user name and password to access to the
database are valid.
Upgrading HP SIM
1. Verify that HP SIM is running on the system.
2. If you have HP Instant Support Enterprise Edition (ISEE) Windows Client software A.03.95 or older,
installed on your CMS AND you wish to install HP Remote Support Pack along with HP SIM 5.x, then
you must remove the ISEE client software first. To remove ISEE complete the following steps:
a. Select Start→Settings→Panel→ Add/Remove Programs.
b. Select HP Instant Support Enterprise Edition Client from the list of installed programs, then
click Change/Remove.
3. If you have an Oracle database, install the Oracle JDBC driver, version 10.1.0.2.0 or newer. See the
Oracle documentation, or visit the Oracle website at
http://www.oracle.com/technology/software/tech/java/sqlj_jdbc/index.html for additional information.
If you have an older version of the JDBC driver already installed, do the following:
a. Stop HP SIM.
b. Search for a file named ojdbc14.jar in the [installdir]/lib and [installdir]/jboss/server/hpsim/lib
directories and remove it from any locations where it is found.
c. Download the new driver from the Oracle website at
http://www.oracle.com/technology/software/tech/java/sqlj_jdbc/index.html.
d. Copy the JDBC driver file (ojdbc14.jar) to the [installdir]/lib and
[installdir]/jboss/server/hpsim/lib directories.
4. Download the software, or install it from the HP Management DVD.
To download the software, see http://www.hp.com/go/HP SIM, and on the upper-left of the page
under HP management software, click Download. The HP SIM Download Page appears. Under HP
Systems Insight Manager and related components, select HP SIM-Windows>Download latest
version of HP SIM - Windows for a full product install.
To install the software from the HP Management DVD, place the DVD in the DVD-ROM drive. The DVD
has an autorun feature that launches a license agreement. Agree to the license agreement, and click
the Products tab. Click Install under HP SIM to launch the Installer. Or click the Products tab, click
Explore DVD, and then run setup.exe located at \HP SIM\win_ia32\ to launch the Installer.
The Welcome to the HP Systems Insight Manager Installer window appears. HP SIM examines
this system for local instances of Oracle, MSDE or SQL/SQL Server 2005 Express Edition.
Upgrading HP SIM 82