HP Systems Insight Manager 6.3 Installation and Configuration Guide for HP-UX Abstract This document describes the installation and configuration of HP Systems Insight Manager. This document is intended for system administrators who plan to install and use Systems Insight Manager. It is helpful to have previous experience with HP Systems Insight Manager and a HP-UX operating system. HP Part Number: 418810-008 Published: April 2011 Edition: 6.
© Copyright 2003, 2011 Hewlett-Packard Development Company, L.P. Legal Notices Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice.
Contents 1 Installation overview and requirements..........................................................5 First time install process overview................................................................................................5 Upgrade overview....................................................................................................................5 System requirements..................................................................................................................
How to contact HP..................................................................................................................44 Registering for software technical support and update service.......................................................44 How to use your software technical support and update service...............................................44 Warranty information.........................................................................................................
1 Installation overview and requirements This chapter provides an overview of the HP Systems Insight Manager installation process, and it identifies the system requirements for a HP-UX CMS, a managed system, and a network client. First time install process overview Perform these steps for a first time install of HP Systems Insight Manager on your CMS: 1. Install and configure the CMS. For details, see “Installing HP Systems Insight Manager on the CMS for the first time” (page 20). 2.
NOTE: The ProLiant ML/DL 100 series servers do not support HP Insight Remote Support Advanced. If you are using Insight Remote Support Advanced, you must use a ProLiant 300, 500, 700, or Blade Server. • Swap space: ◦ 3 GB minimum total swap space for PA-RISC systems ◦ 4 GB minimum total swap space for Intel® Itanium®-based systems Software • OpenSSH installed • HP WBEM Services for HP-UX, installed and active • (Optional) Oracle 9i release 2 • (Optional) Oracle 10g R2 (10.2.0.
NOTE: HP Integrity VMs do not support running an application at the same level as the host. NOTE: If running OpenView NNM or OpenView Operations on the same system, the SNMP trap listening port must be changed in those products to function properly. Refer to the OpenView product documentation in the Integrating Systems Insight Manager 6.0 with HP OpenView Select Access white paper at http://h18000.www1.hp.com/products/servers/management/hpsim/ infolibrary.html.
tar -xvf patch_file 3. Load the patches into /var/tmp/patches/depot: ./create_depot_hp-ux_11 4. Install the patches: swinstall -x autoreboot=true -s /var/tmp/patches/depot \* Only the applicable patch file sets are loaded. After the system reboots, continue with the installation.
• Windows managed systems ◦ Windows Server 2008 R2 Enterprise, SP1 ◦ Windows Server 2008 R2 Standard, SP1 ◦ Windows Server 2008 R2 Data Center, SP1 ◦ Windows Server 2008 R2 Web Server, SP1 ◦ Windows Small Business Server 2011 Standard ◦ Windows Small Business Server 2011 Essentials ◦ Windows HPC Server 2008 R2 ◦ Windows Server 2008 R2 Standard ◦ Windows Server 2008 R2 Enterprise ◦ Windows Server 2008 R2 Data Center ◦ Windows Server 2008 R2 Small Business Server ◦ Windows Server 2008
• • 10 ◦ Windows 2003 Enterprise, SP1 ◦ Windows 2003 Enterprise (x64) SP1 ◦ Windows 2003 Enterprise (IA64) SP1 ◦ Windows 2003 Enterprise, SP2 ◦ Windows 2003 Enterprise (x64), SP2 ◦ Windows 2003 Enterprise (IA64) SP2 ◦ Windows 2003 Data Center, SP1 ◦ Windows 2003 Data Center (x64), SP1 ◦ Windows 2003 Data Center (IA64), SP1 ◦ Windows 2003 Data Center, SP2 ◦ Windows 2003 Data Center (x64), SP2 ◦ Windows 2003 Data Center (IA64), SP2 ◦ Windows 2003 Web Edition SP1 ◦ Windows 2003 We
• ◦ Red Hat Enterprise Linux 5 AMD64/EM64T, Update 6 ◦ Red Hat Enterprise Linux 5 IPF, Update 5 ◦ Red Hat Enterprise Linux 5 x86, Update 5 ◦ Red Hat Enterprise Linux 5 AMD64/EM64T, Update 5 ◦ Red Hat Enterprise Linux 5 IPF, Update 4 ◦ Red Hat Enterprise Linux 5 x86, Update 4 ◦ Red Hat Enterprise Linux 5 AMD64/EM64T, Update 4 ◦ Red Hat Enterprise Linux 5 IPF, Update 3 ◦ Red Hat Enterprise Linux 5 x86, Update 3 ◦ Red Hat Enterprise Linux 5 AMD64/EM64T, Update 3 ◦ Red Hat Enterprise Linux
• • • 12 ◦ VMWare ESX 4.0 Update3 running guest Windows and Linux ◦ VMWare ESX 4.1 Update1 running guest Windows and Linux ◦ VMWare ESX 3.5 Update 5 ◦ VMWare ESX 3i Update 5 ◦ VMWare ESX 4.0 Update 2 ◦ VMWare ESX 4.0 Update 1 ◦ VMWare ESX 4i Update 1 ◦ VMWare ESX 4.1 ◦ VMWare ESX/ESXI 4.1 Update 1 ◦ VMWare ESXi4.1 Update 1 ◦ VMWare ESX 4.
Hardware • • • For Windows: ◦ Any HP ProLiant system ◦ Any HP Itanium-based system For HP-UX: ◦ Any HP PA-RISC system ◦ Any HP Itanium®-based system For Linux: ◦ Any HP ProLiant system ◦ Any HP Itanium-based system Software This software is not required, but if you want improved management capabilities, HP recommends that you install these components. For Windows: • OpenSSH Services 5.1p1 • ProLiant Support Pack 6.
Required web browsers • For Windows: ◦ Microsoft Internet Explorer 8 ◦ Microsoft Internet Explorer 7 ◦ Mozilla Firefox 3.5 (3.5.09.00) ◦ Mozilla Firefox 3.6 NOTE: 768. • • For optimum performance, the minimum resolution for the browser must be 1024 x For HP-UX: ◦ Mozilla Firefox 3.5 (3.5.09.00) ◦ Mozilla Firefox 3.6 For Linux: ◦ Mozilla Firefox 3.5 (3.5.09.00) ◦ Mozilla Firefox 3.6 NOTE: For all Internet Explorer browsers, you must have the SSL 3.0 or TLS 1.
Hardware support Table 1 Supported HP c-Class platforms Product Models Minimum Software Management firmware version BladeSystem c3000 2.00 or later BladeSystem c3000 Tower Model 2.10 or later BladeSystem c7000 1.30 or later Table 2 Supported HP e-Class platforms Product Models Minimum Software Management firmware version ProLiant BL 10e Enclosure NA Table 3 Supported HP p-Class platforms Product Models Minimum Software Management firmware version ProLiant p-Class 1U Power Enclosure 2.
Table 4 Supported c-Class Servers (continued) Product Models Minimum BIOS — System ROM required Minimum Integrated Lights-Out (iLO) / iLO 2 / firmware version required Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows ProLiant BL465c G5 9/12/2008 1.70 Windows Server 2003 and 2008, Linux, Solaris, and VMWare ESX Server 8.15 ProLiant BL480c 5/1/2007 1.24 or later Windows and Linux 7.50 or later ProLiant BL490c G6 I21 2/23/09 1.75 Windows and Linux 8.
1 2 For specific version of the operating systems, browse the ProLiant support matrix at http://h10018.www1.hp.com/ wwsolutions/index.html HP PC BL Enclosure Integrated Administrator Table 6 Supported e-Class Servers Product Models ProLiant BL 10e Minimum BIOS — System ROM required 2003.02.17 (C) Minimum Integrated Lights-Out (iLO) / iLO 2 / firmware version required 4.00 A2 7 Nov 2005 ProLiant BL 10e G2 2003.02.17 (C) 4.
1 For specific version of the operating systems, browse the ProLiant support matrix at http://h10018.www1.hp.com/ wwsolutions/index.html Table 8 Supported c-Class Interconnects/Switches Product Models Minimum Software Management firmware version Cisco Catalyst Blade Switch 3020 for HP c-Class Blade System 12.2(25)SEF1 Cisco Catalyst Blade Switch 3120G for HP IP Base IOS firmware package1 Cisco Catalyst Blade Switch 3120X for HP IP Base IOS firmware package1 Cisco MDS 9124e Fabric Switch 3.
Table 10 Supported p-Class Interconnects/Switches Product Models Minimum Software Management firmware version Brocade 4GB SAN Switch for HP p-class Blade system v5.3.0d Mcdata 4GB SAN Switch for HP p-class Blade system 6.4.0.07.00 HP ProLiant BL p-Class Cisco Gigabit Ethernet Switch Module 12.2(44)SE HP ProLiant BL p-Class GbE Interconnect Switch Module 2.1.9 HP ProLiant BL p-Class GbE2 Interconnect Switch Module 3.2.3.
2 Installing HP Systems Insight Manager on the CMS for the first time Preparing the system 1. 2. 3. For a first time install of HP Systems Insight Manager on your CMS, install and configure the CMS. The procedure to complete this step is in this chapter. Install and configure the required management software on the systems that will be managed by the CMS. For more information on this step, see “Setting up managed systems” (page 25) for details. Configure Systems Insight Manager for your environment.
rm -fr /opt/mx /etc/opt/mx The database for the Servicecontrol Manager, mysql, can be removed by executing the following command: swremove mysql 3. Download the software, or locate a copy of the software on a depot server. To download the software, see http://www.hp.com/go/hpsim, and on the upper-left of the page under HP management software, click Download. The Systems Insight Manager Download page appears.
Procedure 3 Installation using the depot file 1. Install Systems Insight Manager. swinstall -s /directory/depot -x autoreboot=true HPSIM-HP-UX where directory is the path to the depot file and depot is the name of the depot file. For example: swinstall -s /tmp/HPSIM_download.depot -x autoreboot=true HPSIM-HP-UX NOTE: 2. All required dependencies are selected automatically for installation. (Optional, required only if you plan to use an Oracle database.
NOTE: The initialization of Systems Insight Manager is done in the background, which takes several minutes. To verify if the initialization is 100% complete, view the file /var/opt/ mx/logs/initconfig.log. NOTE: After upgrading from a previous version of Systems Insight Manager, if you notice a pre-existing collection returning an unexpected result, and Systems Insight Manager has not been restarted since the upgrade, then stopping and restarting the Systems Insight Manager service should resolve this. 5.
Tuning Systems Insight Manager (Optional) Using SAM or the HP-UX Kernel Configuration tool (kcweb) or kctune, complete the following optional manual parameter adjustments, if needed. • Set the dbc_max_pct kernel parameter. This is the percentage of physical memory that can be dynamically allocated for the data buffer cache. It defaults to 50%, which is usually too high. Set this variable to the percentage of your system physical memory that equals approximately 200 MB.
3 Setting up managed systems Perform step 2 to install and configure the required management software. 1. Install and configure the CMS. The procedure to complete this step is in the installation chapter of this guide. For details, see “Installing HP Systems Insight Manager on the CMS for the first time” (page 20). 2. Install and configure the required management software on the systems that will be managed by the CMS. The procedure to complete this step is in this chapter. 3.
3. Acquire and install the managed system software if not previously installed. The SecureShell, WBEM bundles are included on the HP-UX Operating Environment and Application Release media, as well as part of the Systems Insight Manager HP-UX depot downloaded from http://h18013.www1.hp.com/products/servers/management/hpsim/ dl_hpux.html. For the WBEM providers, see http://h18013.www1.hp.com/products/servers/management/ hpsim/dl_hpux.html .
Procedure 5 Installing SMI-S providers 1. 2. Verify that the applicable SMI-S provider is installed. If the SMI-S provider is not installed, obtain and install it, according to the vendor installation instructions. Verifying SSL Systems Insight Manager requires that Secure Sockets Layer (SSL) is enabled for the SMI-S provider in order to discover and manage the storage system that the provider supports. Verify that SSL is enabled for each SMI-S provider.
4 Configuring Systems Insight Manager Perform step 3 to configure Systems Insight Manager for your environment. 1. Install and configure the CMS. For more information, see “Installing HP Systems Insight Manager on the CMS for the first time” (page 20). 2. Install and configure the required Insight Management Agents on the systems that will be managed by the CMS. For more information, see “Setting up managed systems” (page 25). 3. Configure Systems Insight Manager for your environment.
• Configure Managed Systems Configure managed systems as they are discovered, by configuring WBEM and WMI, SNMP, SSH access, and trust relationship. • WBEM/WMI Mapper Proxy To retrieve managed system information on Windows systems, enter the mapper proxy system host name and port number. NOTE: • This page only appears if you selected to manage a Windows operating system.
Table 14 Collections by operating system (continued) Windows Linux HP-UX Other Solaris 1 Located under All VSE Resources. Operating-system-specific reports The following reports are specific to HP-UX and are added or removed depending on whether HP-UX is selected or not. Windows or Linux do not have specific reports.
3. Add toolboxes. Toolboxes, define the set of tools to which a user has access. To add toolboxes, select Options→Security→Users and Authorizations→Toolboxes, and then click New. 4. Add authorizations Authorizations give the user access to view and manage systems. Each authorization specifies a user or user group, a toolbox, and a system or system group. The specific set of tools that can be run against a system is specified in the assigned toolbox.
Configuring HP-UX systems manually Procedure 7 Configuring HP-UX manually 1. Configure SNMP to send traps to the CMS. a. Add the full host name or IP address of the CMS as a trap-dest in the following file: trap-dest: hostname or ip_address b. Stop the SNMP Master agent and all subagents with the command: /sbin/init.d/SnmpMaster stop 2. 3. Set trust relationship to Trust by Certificate. For more information, see System Management Homepage Online Help at http://h18013.www1.hp.
4. Create subscriptions for WBEM events. NOTE: Subscribing to WBEM Indications/Events on managed systems is optional. NOTE: For more information about HP-UX WBEM events, go to the WBEM Event Subscriptions for HP-UX systems managed by Systems Insight Manager 6.x white paper at http:// h18013.www1.hp.com/products/servers/management/hpsim/infolibrary.html. To subscribe to WBEM Indications/Events: a. From the managed system, be sure WBEM is installed. b.
5 Upgrading Systems Insight Manager This chapter provides the steps to upgrade Systems Insight Manager 5.3.1 and later. Before beginning the Systems Insight Manager upgrade, verify that your user name and password to access to the database are valid.
a. b. c. d. 5. Stop HP Systems Insight Manager. Search for a file named ojdbc14.jar in the [installdir]/lib and [installdir]/jboss/server/hpsim/lib directories and remove it from any locations where it is found. Download the new driver from the Oracle website at http://www.oracle.com/technology/ software/tech/java/sqlj_jdbc/index.html. Copy the JDBC driver file (ojdbc14.jar) to the [installdir]/lib and [installdir]/jboss/server/hpsim/lib directories.
6 Uninstalling Systems Insight Manager Uninstalling Systems Insight Manager from an HP-UX system CAUTION: Removing Systems Insight Manager permanently deletes the information in the database unless you back it up before removing the software. Procedure 9 Uninstalling Systems Insight Manager 1. Stop the Systems Insight Manager daemons: mxstop 2.
7 Configuration options Several configurable parameters in Systems Insight Manager that are not available from the GUI. These parameters can only be configured by editing a configuration file on the CMS. NOTE: All Systems Insight Manager parameters have been set to predefined values that are appropriate for most situations. Only change these parameters if you are experiencing issues with the default values.
Monitor time-out policy The monitor time-out policy keeps sessions alive, provided the user has a web browser window open displaying the HP Systems Insight Manager GUI. Closing the browser or navigating to another web page starts the timer for the time-out period. The default time-out period is 20 minutes. Users must use some other means to protect an unattended session from illegal use, such as password-protected screen savers.
Implementation Changes made to the log.properties file do not take effect until the log manager daemon or service is restarted. Restart the HP Systems Insight Manager service. CAUTION: The queue size should be changed only with extreme care. If the queue is set too high, the log manager consumes too much system memory. NOTE: When the Audit Log file reaches the maximum file size, the log is renamed with MX_LOGROLLFILEEXT extension and a new file is started.
Frequently scheduled tasks Task results can also be removed from the Task Results Page if a certain number of task results for a scheduled task accumulate. This setting defaults to 10 instances of a single task. If more than 10 accumulate on the results page, then the oldest task result for this scheduled task is removed. Last result tasks A task result is kept indefinitely if it is the last result for a scheduled task.
8 Troubleshooting Data collection issues Installation issues Memory issues HP Servicecontrol Manager and Systems Insight Manager issues Security issues 8.1 Data collection issues 8.8.1.
8.4 HP Servicecontrol Manager and Systems Insight Manager issues 8.8.4.1 If you are upgrading your system from HP-UX 11i v2 to HP-UX 11i v3 and HP Servicecontrol Manager 3.0 is configured on your system or Systems Insight Manager is installed on your system, and you want to continue to run Systems Insight Manager in the future, upgrade to Systems Insight Manager using one of the following upgrade scenarios: • If HP Servicecontrol Manager 3.
before the “END CERTIFICATE”line. The following is an example of a certificate file with duplication that can cause the failure: O/4Hcl9nRz0uZGcdsypjgW5CUDqZyzzeEB17DHWnC8qzEC7/D+VpW+5RdRTlhh5c DzdIjLZnRz0uZGcdsypjgW5CUDqZyzzeEB17DHWnC8qzEC7/D+VpW+5RdRTlhh5c -----END CERTIFICATE----If there is some duplication in the last two lines, manually edit the file to repair it. Be sure you have the file backed up before attempting this.
9 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • In the United States, see the Customer Service / Contact HP U
HP authorized resellers For the name of the nearest HP authorized reseller, see the following sources: • In the United States, see the HP U.S. service locator web site: http://www.hp.com/service_locator • In other locations, see the Contact HP worldwide web site: http://welcome.hp.com/country/us/en/wwcontact.html Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to: docsfeedback@hp.
computer output Text displayed by the computer. Enter The name of a keyboard key. Note that Return and Enter both refer to the same key. A sequence such as Ctrl+A indicates that you must hold down the key labeled Ctrl while pressing the A key. term Defined use of an important word or phrase. variable The name of an environment variable, for example PATH or errno. value A value that you may replace in a command or function, or information in a display that represents several possible values.
Glossary A administrative rights user A user who is authorized for the All Tools toolbox on all systems, including the Central Management Server. This type of user has been given special privileges to administer the HP Systems Insight Manager software. administrator A user who manages users, resource pools, and self-service requests through HP Insight Orchestration console. agent A program that regularly gathers information or performs some other service without the user's immediate presence.
certificate An electronic document that contains a subject's public key and identifying information about the subject. The certificate is signed by a certificate authority (CA) to bind the key and subject identification together. See also certificate authority. certificate authority A trusted third-party organization or company that issues digital certificates used to create digital signatures and public-private key pairs.
custom tools Custom tools are tools that can be created by the user to run on the Central Management Server or on target systems. For example: • Remote tool A tool that runs on selected target systems. It might copy files to the target systems or run specific X-Window applications on the target systems. You can schedule this tool. • CMS tool A tool that runs on the CMS. It is usually a script or batch file and can pass in environment variables.
enclosure A physical container for a set of server blades. It consists of a backplane that routes power and communication signals and additional hardware for cabling and thermal issues. It also hosts the CPU or server power supplies. event Information sent to certain users that something in the managed environment has changed. Events are generated from SNMP traps. HP Systems Insight Manager receives a trap when an important event occurs. Events are defined as: • Warning.
HP Insight Control database The database that stores vital information about HP Systems Insight Manager, including users, systems, and toolboxes. HP Insight Control power management An integrated power monitoring and management application that provides centralized control of server power consumption and thermal output at the datacenter level. It extends the capacity of datacenters by enabling the user to control the amount of power and cooling required for ProLiant servers.
M Major status Status information collected from the system that indicates one or more of the monitored subsystems are not operating properly which is impacting the system. Action should be taken immediately. managed systems Any system managed by HP Systems Insight Manager, such as servers, desktops, storage systems, and Remote Insight Boards (RIBs). management agent A daemon or process running on a managed system.
O Onboard Administrator The Onboard Administrator is the central point for controlling an entire c-Class enclosure. It offers configuration, power, and administrative control over the rack, and its associated blades (Compute Servers), blade management processors (iLOs), network switches (depending on the models of switches used) and storage components (such as SAN or SATA). The Onboard Administrator is a single management processor, with shared resources to an optional backup twin processor for failover.
information through your firewall and/or Web proxy to the HP Support Center for reactive support. Additionally, based on your support agreement, system information can be collected for proactive analysis and services. rack A set of components cabled together to communicate between themselves. A rack is a container for an enclosure.
server, so clients can be assured they are communicating with the server it claims to be. It is application protocol independent. secure task execution A feature of HP Systems Insight Manager that securely executes a task from a managed system. STE ensures that the user requesting the task has the appropriate rights to perform the task, and encrypts the request to protect data from snooping.
SMI-S provider An industry-standard WBEM provider that implements a well defined interface for storage management. The manufacturers of host bus adapters (HBAs), switches, tape libraries, and storage arrays can integrate SMI-S providers with their systems, or provide them as separate software packages. See also Web Based Enterprise Management. SNMP communication setting Default SNMP community string used when communicating with systems supporting SNMP communications.
system health status This is aggregate status all of the status sources (which can be SNMP, WBEM, and HTTP) that are supported on a target system, with the most critical status being displayed. The following are the different system health statuses that can be displayed: • Critical HP Systems Insight Manager can no longer communicate with the system. The system was previously discovered but cannot be pinged.
system properties properties can be set for a single system or for multiple systems at the same time and include options such as system name, system type, system sub-type, operating system version, asset number, contact information, and whether or not the system properties can be changed or updated by the discovery process. system search Logical grouping of systems into a collection based on information in the HP Systems Insight Manager database.
U uncleared event status Events that have a Critical, Major, Minor, Normal, or Informational severity and have not been cleared or deleted from the database. Events can be cleared without being deleted from the database by using the Clear events menu option. • Critical. A failure has occurred, and immediate attention is required. • Major. A failure is impending. • Minor. A warning condition exists that can escalate into a more serious problem. • Normal. These events are not a problem.
Web-Based Enterprise Services A tool suite that is aimed at preventing or reducing the downtime of a system. Web-launch aware A run type for tools that are launched in a web browser using a web server. WLA tools can be designed to deal with multiple systems. Windows Management Instrumentation An API in the Windows operating system that enables you to manage and control systems in a network. workspace The section of the GUI where tools appear.
Index A M active time-out, 37 audit log configure, 38 managed environment first time wizard, 28 managed node see managed system managed system requirements, 8 setup, 25 setup tools, 26 monitor time-out, 37 C Central Management Server HP-UX system preparation, 20 install Systems Insight Manager on HP-UX, 21 requirements, 5 configuration audit log, 38 data collection CPU utilization, 37 lifetimes for Task Result entries, 39 managed system, 25 time-out policy, 37 configuration options, 37 configuring first
overview, 34 process, 34 62 Index
