README - HP Systems Insight Manager 5.3

If data collection of a system fails with the STDOUT error, stating An error occurred connecting
to this system with the WBEM protocol. Check the system configuration, then it
might be caused by any of the following conditions:
• You failed to make appropriate port number entries in the wbemportlist.xml file:
/etc/opt/mx/config/identificationOn Linux and HP-UX:
On Windows: C:\program files\hp\systems insight
manager\config\identification
The folders listed above are the default folders and should be used unless you have changed the
installation folder location.
• You might have failed to set up and specify appropriate WMI Mapper proxy servers.
• You might have failed to specify appropriate WBEM credentials.
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If you run a data collection task on a storage host and select the Append new data set (for historical
trend analysis) option instead of the default option (Overwrite existing data set (for detailed analysis)),
the data collection task will fail and the data for that storage host is erased. To restore the missing data, do
one of the following:
1. Delete the storage host from the HP SIM database, and then discover it again.
2. Wait fifteen minutes, and run the data collection task again with Overwrite existing data set (for
detailed analysis) selected.
Database
HP SIM performs database maintenance once each day at 1:00 am. If you want to change the timing of
this task, run the following command:
mxglobalsettings -s DbMaintenanceHourOfDay=Hour of the day
The default value is 1. If you set the value greater than 25, database maintenance does not run at all.
However, it can be triggered during data collection.
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When using MSDE (or Microsoft SQL Server 2005 Express Edition), Microsoft SQL, or Oracle database
server located on a remote Windows XP SP2 server, the firewall settings on the remote server must be turned
off. To do this:
1. Select Start→Control Panel→Windows Firewall.
2. Select Off.
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Database creation under SuSE 10 PostgreSQL reports warning messages at various stages as the database
is created. A warning message states that the view which provides license reporting has caused an exception
and has not been inserted. Subsequently, there are warnings indicating that the license view cannot be
dropped as it does not exist (creation failed earlier). However, the final step for updating the database in
HP SIM 5.1 correctly inserts the license view for SuSE 10. Therefore, the view is present when database
creation is complete and license reporting should function correctly.
Database 17