README - HP Systems Insight Manager 5.3

The HP SIM installation might not complete successfully on a Linux system with an exceptionally long host
name (near 63 characters).
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If the Remote Support Software Manager component installation fails with an unhandled exception in
java.exe message attempt to exclude the java.exe executable from the Data Execution Prevention
Settings, and then reattempt to install RSSWM from HP SIM.
To exclude RSSWM's java.exe from Data Execution Prevention Settings, perform the following steps:
1. Right-click My Computer and select Properties.
2. Select the Advanced tab and click Settings under Performance.
3. In the Performance Options window, select the Data Execution Prevention tab.
4. In the Data Execution Prevention tab, select Turn on DEP for all programs and services except
those I select.
5. Click Add.
6. In the file browser, browse to the following location below the HP SIM installation root:
SWMAgent\lib\jre\bin\java.exe
, and then click OK.
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The HP SIM installation does not support the special character { in the currently logged on user name (-the
installing user). The installation will not register the CMS as an SSH client, and the database initialization
will fail.
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During installation, the user is given the option to browse to or type in the Destination location folder
where HP SIM will be installed. The folder name supports only the following characters: A-z, 0-9, a space,
( -) hyphen, ( _ ) underscore and ( . ) period.
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If Oracle database is being used, the Oracle database and user account must be created beforehand. The
user account should have database administrator (DBA) privileges.
The Oracle database must be created with unicode character set of AL32UTF8 and national character set
of AL16UTF16. The National Language Support (NLS) Length must be set to BYTE.
The ojdbc14.jar file required for Oracle database connectivity cannot be included with the HP SIM bundle
because legal reasons. The path for this file must be specified in the database configuration during the HP
SIM installation.
To configure the CMS running on HP-UX or Linux to a remote or local Oracle database, execute
mxoracleconfig. This command prompts for the Oracle database details. Provide the required values,
and then execute
mxinitconfig -a
.
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In a Typical install, the OpenSSH service runs as the local administrator. During a Custom install, any user
with local administrative privileges can be specified. This user account must be an administrative account
and have specific user rights to allow OpenSSH to run correctly. The following user rights are required and
are automatically added to this account by the OpenSSH installer if needed:
• Log on as a service
• Create a token object
• Replace a process level token
These can be controlled by the Local Security Policy administrative tool. A domain policy might control these
settings, in which case these settings might need to be set for a domain user.
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30 Known Issues and Workarounds