Systems Insight Manager 6.1 User Guide

7 Manage Communications
Use the Manage Communications feature to troubleshoot communication problems between the CMS and
targeted systems. For each failed communication function, troubleshooting information is available. You can
reconfigure communication settings, launch agents, and push certificates to target systems. This feature is
available by selecting Configure→Manage Communications menu and includes the following tabs:
• Identification tab Includes status information on the state of an identification process . Identification
attempts to determine what the system type is, what management protocol a system supports, and
attempts to determine the operating system and version loaded, along with other basic attributes about
the system. Finally, it determines if the system is associated with another system.
• Events tab Indicates if the CMS can receive events from the target systems. This status considers the
setting of SNMP traps and WBEM indications.
• Run Tools tab Indicates if the CMS can run tools locally on target systems. Communication issues in
this column usually relate to security and trust relationships.
• Version Control tab Indicates the availability of software and firmware inventory data for target
systems. The status is collected and stored during data collection.
The following information is available:
• Advising and repairing managed system settings Includes a tabbed interface with a tab for each
functional column (Identification, Events, Run Tools, and Version Control). Each tab displays the
diagnostic results and includes troubleshooting tips and advice for fixing communication problems.
• Repairing managed system settings Launches the Configure or Repair Agents tool. Configure or
Repair Agents enables you to quickly and optimally configure systems for manageability.
• Updating communication statuses Runs to get an updated communication status.
• Printing Manage Communications table Creates a printer-friendly version of the list in a new window.
NOTE: Experienced users who do not need the troubleshooting advice might be able to repair their systems
faster with the Configure or Repair Agents feature. To access Configure or Repair Agents, select
Configure→Configure or Repair Agents.
Configuring the managed system software using the Configure or Repair
Agents feature from the CMS
The Systems Insight Manager Configure or Repair Agents tool is a quick and easy way to configure Linux,
HP-UX and Windows managed systems to communicate with Systems Insight Manager.
To run Configure or Repair Agents remotely against multiple systems simultaneously, you must have
authorizations to run the Configure or Repair Agents tool.
In addition, you must enter administrator level user credentials for the target system.
Sending test traps and indications
To verify that SNMP traps and WBEM indications can be sent, send test traps and indications.
You can send test traps and indications from Configure or Repair Agents on Windows and HP-UX systems,
with the WBEM provider installed, from the Step 4: Configure or Repair Agents page, under Configure
WBEM / WMI.. Select Send a sample WBEM / WMI indication to this instance of Systems Insight
Manager to test that events appear in Systems Insight Manager in the Event list or All Event User
Interface for the selected system..
You can also send test SNMP traps from some HP-UX version by running the following procedure:
Configuring the managed system software using the Configure or Repair Agents feature from the CMS 33