HP Version Control Agent 6.2 User Guide

Table of Contents
1 Product overview........................................................................................5
Additional resources................................................................................................................................6
2 Getting started...........................................................................................7
Internet Explorer security settings...............................................................................................................7
Logging in.............................................................................................................................................7
Logging into the VCA.........................................................................................................................8
Logging out............................................................................................................................................8
Logging out of the HP Version Control Agent.........................................................................................8
3 Navigating the software..............................................................................9
4 The Home page.......................................................................................11
Viewing overall software status...............................................................................................................12
Viewing overall software status icons.......................................................................................................12
Viewing installed software......................................................................................................................13
Viewing HP ProLiant and HP Integrity Support Pack details..........................................................................14
Viewing the Reference Support Pack........................................................................................................14
Showing or hiding software....................................................................................................................15
Changing settings.................................................................................................................................15
Updating software................................................................................................................................17
Refreshing inventory data.......................................................................................................................18
Printing software status..........................................................................................................................18
5 The Log page...........................................................................................21
Viewing the log....................................................................................................................................21
Viewing details for single log entry..........................................................................................................22
Clearing the log....................................................................................................................................23
Changing log settings............................................................................................................................23
6 Troubleshooting........................................................................................25
HP Version Control Agent.......................................................................................................................25
Access problems..............................................................................................................................25
HP SIM problems.............................................................................................................................25
Log problems..................................................................................................................................25
Print problems.................................................................................................................................26
ProLiant Support Pack problems.........................................................................................................26
Replicate Agent Settings problems......................................................................................................26
Repository problems.........................................................................................................................27
Software inventory problems.............................................................................................................27
Miscellaneous problems.........................................................................................................................28
Service and support..............................................................................................................................29
Windows events...................................................................................................................................29
7 Legal notices............................................................................................31
Warranty.............................................................................................................................................31
U.S. Government License........................................................................................................................31
Copyright Notice..................................................................................................................................31
Trademark Notices................................................................................................................................31
Table of Contents 3