HP Systems Insight Manager 5.3 with SP1 Installation and Configuration Guide for Microsoft Windows

Tools→Internet Options, and then click the Privacy tab from the Internet Explorer browser menu. Modify
the privacy setting in one of the following ways:
▲ Browse to systems by IP address instead of by name can cause the browser to consider those systems
to be in the Internet Zone. Instead, browse by name. You can configure HP SIM to use system names
when creating links to systems by selecting Options→Security→System Link Configuration and
selecting Use the system name.
▲ If your browser is configured to use a proxy server, you can configure your browser to bypass the proxy
server for specific systems, which removes those systems from the browser Internet Zone. From the
browser menu, select Tools→Internet Options, and then click the Connections tab. Click LAN
Settings, and if you are configured to use a proxy server, click Advanced. In the Exceptions list,
you can specify a list of addresses that bypass the proxy server. These addresses are no longer in the
Internet Zone and are not affected by the privacy settings policy.
1. From the browser menu, select Tools→Internet Options.
2. Click the Connections tab.
3. Click LAN Settings.
4. Click Advanced.
5. Enter the address of the CMS in the Exceptions list, and then click OK.
NOTE: You might also need to add the addresses of your managed systems. To enter multiple
systems in the same domain, you can use a wildcard. For example: https://*.scr.mt.com.
Addresses in the Exceptions list are no longer in the Internet Zone, and are not affected by the
privacy settings policy.
6. Click OK to close the Local Area Network (LAN) Settings window.
7. Click the Security tab.
8. Click the Local intranet icon, and then the Sites button.
9. Ensure the options for Include all local (intranet) sites not listed in other zones and Include
all sites that bypass the proxy server are enabled.
10. Click OK twice to close both windows.
Solution 2B: (Not Recommended) Change the browser privacy security policy setting. From the Internet
Explorer browser menu, select Tools→Internet Options, and then click the Privacy tab. The privacy setting
can be modified in one of the following ways:
• Set the privacy setting to Accept all Cookies by sliding the slider bar to the bottom. This setting allows
a browser to accept all cookies for both first-party and third-party sites. When browsing to HP SIM or
directly to a managed system, it is considered a first-party site. When navigating to a managed system
through HP SIM, the system is considered a third-party site.
• Customize the handling of cookies by clicking Advanced and enabling Override automatic cookie
handling. Then select the appropriate radio buttons for first-party and third-party cookies to Accept
or Prompt. If you select Prompt, the browser prompts you on how to handle a cookie each time a
cookie is received. You can choose to block or allow the cookie each time, or for all times. Enabling
Always allow session cookies does not resolve the problem because the Web Agents do not use
session cookies.
• Individually specify the handling of cookies for each system. Click Edit in the websites section and
add the address of the system in the specified field. Click Allow to always allow cookies to that system.
Repeat this for all systems.
Selecting a link that opens a new browser window requires another sign-in.
Solution: If you are browsing using the Internet Explorer link from within Windows Explorer, you must instead
start Internet Explorer as a separate process. Start Internet Explorer by selecting it from the Windows Start
menu or using the desktop icon.
I cannot sign in to the HP SIM server from Windows NT, Windows 2000, or Windows XP.
Solution: The Windows accounts used to access HP SIM must have the access this computer from the
network selected.
Sign-in 113