HP Systems Insight Manager 7.0 Installation and Configuration Guide for Microsoft Windows Abstract This document describes the installation and configuration of HP Systems Insight Manager. This document is intended for system administrators who plan to install and use HP SIM. It is helpful to have previous experience with Systems Insight Manager and a Windows operating system.
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Contents 1 Installation overview and requirements..........................................................5 First time install process overview................................................................................................5 Upgrade overview....................................................................................................................5 Pre-requisites..........................................................................................................................
Overview..........................................................................................................................60 Implementation..................................................................................................................60 GUI time-out policy.................................................................................................................60 Overview.........................................................................................................
1 Installation overview and requirements This chapter provides an overview of the HP Systems Insight Manager installation process, and it identifies the system requirements for a Windows CMS, a managed system, and a network client. First time install process overview Perform these steps for a first time install of HP Systems Insight Manager on your CMS: 1. Install and configure the Central Management Server.
• Windows Server 2008 Standard (x64), SP2 • Windows Server 2008 Enterprise (x64), SP2 • Windows Server 2008 Small Business Server (x64), SP2 • Windows Server 2008 Web Server, SP2 • Windows Storage Server 2008 • Windows Storage Server 2008 Standard SP2 x64 • Windows Storage Server 2008 Enterprise SP2 x64 • Windows Server 2003 R2 Standard, SP2 (x86) NOTE: The support for Windows Server 2003 is available only for applications running on NonStop platforms.
NOTE: The ProLiant ML/DL 100 series servers do not support HP Insight Remote Support Advanced. If you are using HP Insight Remote Support Advanced, you must use a ProLiant 300, 500, 700, or Blade Server. NOTE: If Microsoft SQL Server is installed on the CMS, an additional 512 MB of RAM should be installed. NOTE: HP Netserver platforms can be used for the Central Management Server as long as the Instant Toptools software is not installed and all other requirements are met.
NOTE: Oracle 10g and 11g use the same JDBC driver version 10.2.0.4. NOTE: You must install the Oracle JDBC driver, version 10.2.0.4. You can download this driver from the Oracle website at http://www.oracle.com/technology/software/tech/java/ sqlj_jdbc/index.html. NOTE: All Oracle Database Versions list the JDBC driver as ojdbc14.jar. You must select the correct file under the Oracle Database 10g Release 2 (10.2.0.4) JDBC Drivers section. NOTE: Even though the files are listed as ojdbc.
Systems Insight Manager Windows Virtual Machine support You can run HP SIM on a Windows Virtual Machine (VM) provided the following requirements are met: • The VM must be hosted on an ESX 3.0.2 or later server • The VM configuration must meet HP SIM hardware requirements and the CPU and Memory resources allocated to this VM must be always available to this VM (by reserving CPU and Memory resources).
• 10 Windows managed systems ◦ Windows Server 2008 R2 Standard ◦ Windows Server 2008 R2 Standard, Server Core, SP1 ◦ Windows Server 2008 R2 Enterprise ◦ Windows Server 2008 R2 Enterprise, Server Core, SP1 ◦ Windows Server 2008 R2 Data Center ◦ Windows Server 2008 R2 Small Business Server ◦ Windows Server 2008 R2 Web Server ◦ Windows Server 2008 R2 Itanium ◦ Windows Server 2008 Standard, SP2 ◦ Windows Server 2008 Standard, Server Core, SP2 ◦ Windows Server 2008 Enterprise, Server Core
◦ ◦ Windows 2003 R2 Enterprise (x86), SP2 ◦ Windows 2003 Standard (x64), SP1 ◦ Windows 2003 Standard (x86), SP1 ◦ Windows 2003 Standard (x64), SP2 ◦ Windows 2003 Standard (x86), SP2 ◦ Windows 2003 Enterprise (x64) SP1 ◦ Windows 2003 Enterprise (x86) SP1 ◦ Windows 2003 Enterprise (x64), SP2 ◦ Windows 2003 Enterprise (x86), SP2 ◦ Windows 2003, Enterprise Edition SP1 for Itanium based systems ◦ Windows 2003, Enterprise SP2 for Itanium based systems ◦ Windows 2003 Data Center (x64), SP1
• • • 12 ◦ Windows Server 2008 R2 Enterprise, SP1 ◦ Windows Server 2008 R2 Data Center, SP1 ◦ Windows Server 2008 R2 Web Server, SP1 HP Operating systems ◦ HP NonStop Kernel ◦ OpenVMS 8.3 ◦ OpenVMS 8.4 HP-UX managed systems ◦ HP-UX 11i v1 (11.11) ◦ HP-UX 11i v2 Update 2 (11.23 PI-PA) ◦ HP-UX 11i v3 (11.31 IA/PA) Linux managed systems ◦ Red Hat Enterprise Linux 6.
◦ ◦ Red Hat Enterprise Linux 5 AMD64/EM64T, Update 3 ◦ Red Hat Enterprise Linux 4 IPF, Update 8 ◦ Red Hat Enterprise Linux 4 x86, Update 8 ◦ Red Hat Enterprise Linux 4 AMD64/EM64T, Update 8 ◦ Red Hat Enterprise Linux 4 IPF, Update 7 ◦ Red Hat Enterprise Linux 4 x86, Update 7 ◦ Red Hat Enterprise Linux 4 AMD64/EM64T, Update 7 ◦ Red Hat Enterprise Linux 4 IPF, Update 6 ◦ Red Hat Enterprise Linux 4 x86, Update 6 ◦ Red Hat Enterprise Linux 4 AMD64/EM64T, Update 6 ◦ Red Hat Enterprise Linux
◦ • 14 Oracle EL 5.4 AMD64/EM64T VMware managed systems ◦ VMware ESX 3.5 Update5 running guest Windows and Linux ◦ VMware ESX 3.5 Update4 running guest Windows and Linux ◦ VMware ESXi 3.5 Update5 running guest Windows and Linux ◦ VMware ESXi 3.5 Update4 running guest Windows and Linux ◦ VMware ESX 4.0 Update 2 ◦ VMware ESX 4.0 Update2 running guest Windows and Linux ◦ VMware ESX 4.0 Update1 running guest Windows and Linux ◦ VMware ESX 4.1 ◦ VMware ESX 5.
• • • ◦ Microsoft Virtual Server 2005 R2 SP1 ◦ Microsoft Virtual Server 2005 R2 ◦ Microsoft Windows Server 2008 (Hyper-V role on server core installation) ◦ Microsoft Windows Server 2008 Hyper-V SP2 running guest Windows ◦ Microsoft Windows Server 2008 R2 Hyper-V SP1 running guest Windows ◦ Microsoft Windows Server 2008 R2 Hyper-V running guest Windows ◦ Microsoft Hyper-V Server 2008 ◦ Microsoft Hyper-V Server 2008 R2 ◦ Microsoft Hyper-V Server 2008 SP2 running guest Windows ◦ Microsof
◦ Any HP Itanium-based system Software This software is not required, but if you want improved management capabilities, HP recommends that you install these components. For Windows: • OpenSSH Services 5.1p1 • ProLiant Support Pack 6.30 or later • WBEM/WMI • SNMP (recommended as an alternative to WBEM) For Linux: • SSH • ProLiant Support Pack for Linux 7.
Required web browsers • For Windows: ◦ Microsoft Internet Explorer 8.0 ◦ Microsoft Internet Explorer 7.x ◦ Microsoft Internet Explorer 9.0 (Compatibility mode) ◦ Mozilla Firefox 3.x ◦ Mozilla Firefox 3.5 (3.5.09.00) ◦ Mozilla Firefox 3.1.X and above ◦ Mozilla Firefox 6.x ◦ Mozilla Firefox 7.x ◦ Mozilla Firefox10.0.x NOTE: For optimum performance, the minimum supported resolution for the browser must be 1024 x 768. • For HP-UX: ◦ • Mozilla Firefox 3.5 (3.5.09.
If the credentials are incorrect for any node, then the deployment fails on all remaining nodes. Foreign language support Japanese, Korean, Simplified Chinese, and Traditional Chinese are supported on all platforms as listed in “System requirements” (page 5). French, German, Italian, Spanish are supported on Windows systems only.
Table 4 Supported c-Class Servers (continued) Product Models Minimum BIOS — System ROM required Minimum Integrated Lights-Out (iLO) / iLO 2 / iLO 3 / iLO4 firmware version required Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows firmware version required AiO SB600c storage solution 2008.01.24 Windows 1.43 Microsoft Windows Storage Server 2003 7.91.0.
Table 4 Supported c-Class Servers (continued) Product Models ProLiant BL685c G6 20 Minimum BIOS — System ROM required A17 2/14/2009 Minimum Integrated Lights-Out (iLO) / iLO 2 / iLO 3 / iLO4 firmware version required Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows 1.75 Windows and Linux 8.20 ProLiant BL2x220c G5 I19 03/03/2008 1.50 or later Windows and Linux 8.00 ProLiant BLxw460c Blade Workstation 7/31/2007 1.30 or later Windows XP or Vista, 7.
Table 4 Supported c-Class Servers (continued) Product Models Minimum BIOS — System ROM required Minimum Integrated Lights-Out (iLO) / iLO 2 / iLO 3 / iLO4 firmware version required Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows VMware Citrix XenServer ProLiant BL685c G7 A20 (AMD Opteron 6200) iLO 3 version 1.05 and OA version 3.10 Microsoft Windows PSP 8.
Table 6 Supported e-Class Servers Product Models ProLiant BL 10e Minimum BIOS — System ROM required 2003.02.17 (C) Minimum Integrated Lights-Out (iLO) / iLO 2 / iLO 3/ iLO 4 firmware version required 4.00 A2 7 Nov 2005 ProLiant BL 10e G2 2003.02.17 (C) 4.
1 For specific version of the operating systems, browse the ProLiant support matrix at http://h10018.www1.hp.com/ wwsolutions/index.html Table 8 Supported c-Class Interconnects/Switches Product Models Minimum Software Management firmware version Cisco Catalyst Blade Switch 3020 for HP c-Class Blade System 12.2(25)SEF1 Cisco Catalyst Blade Switch 3120G for HP IP Base IOS firmware package1 Cisco Catalyst Blade Switch 3120X for HP IP Base IOS firmware package1 Cisco MDS 9124e Fabric Switch 3.
Table 10 Supported p-Class Interconnects/Switches 24 Product Models Minimum Software Management firmware version Brocade 4GB SAN Switch for HP p-class CloudSystem v5.3.0d Mcdata 4GB SAN Switch for HP p-class CloudSystem 6.4.0.07.00 HP ProLiant BL p-Class Cisco Gigabit Ethernet Switch Module 12.2(44)SE HP ProLiant BL p-Class GbE Interconnect Switch Module 2.1.9 HP ProLiant BL p-Class GbE2 Interconnect Switch Module 3.2.3.
2 Installing HP Systems Insight Manager on the CMS for the first time Preparing the system These steps are for a clean installation of Systems Insight Manager on your Windows system. If a previous version of HP Systems Insight Manager is installed on your system and you want to upgrade your data, see Upgrading HP Systems Insight Manager. This procedure verifies that your system meets the minimum requirements and prepares your system for installation. 1. Install and configure the CMS.
Procedure 1 Verify and prepare system 1. 2. Verify your system meets the minimum requirements. For details, see “System requirements” (page 5). Install the required Windows and Microsoft SQL Server Service Packs. NOTE: If you are using a remote SQL database, leave the default as Master to insure that all necessary databases are created with correct permissions. 3.
Guide at http://www.hp.com/go/smh/ for specific user name requirements for the product administrator, service account, and database administrator: Systems Insight Manager can be installed three ways: 7. • Typical install - Requires minimal user interaction. For more information, see “Typical install” (page 31). • Custom install - Enables you to select the components you want to install and to use non-default values for each component. For more information, see Custom install.
8. Click Next. The System Inspection window appears. The system is inspected for a previous version of Systems Insight Manager and a local database. After the system inspection is complete, the Database Configuration window appears.
NOTE: Systems Insight Manager supports SQL Server and Oracle databases on Windows platforms. This feature enables support for a local or remote database hosted on an IPV6 enabled machine. However Systems Insight Manager does not support IPV6 addresses. You must enter a hostname in the Host field. Select from the following database options: • Install and use SQL Express — This option provides you the facility to install and configure SQL Express db which is also bundled with SIM.
9. The Select Installation Type window enables you to select your preferred installation type. The following installation options are available: • “Typical install” (page 31) — Select this option to install the included components with minimal user interaction listed under the Available Components for Install.
Typical install Procedure 2 Typical installation 1. Click Next, the Service Account Credentials window appears. The Domain and User name fields default to the installing account credentials and these fields can be edited. NOTE: 2. This user account is used to run the Systems Insight Manager service. Enter the password for this account. Click Next, the Summary window appears with the components that are to be installed.
3. 4. Click Install to initiate the installation process which installs all products listed in the Selected Components table. The Status window appears. As each component is being installed, it states In Progress beside the component's name. After the component has installed, it states Installed Successfully. After all the components are installed, click Next. The Registration window appears. Register Systems Insight Manager or click Register Later.
5. After registering or clicking Register Later, the Installation complete window appears. For a fresh install, the following message appears For this new install, an operating system account must be created and configured in the HP System Management Homepage on this computer and each Version Control Agent must be configured to use the new account. For more information, refer to the Version Control Installation Guide at http://h18013.www1.hp.com/ products/servers/management/agents/documentation.html.
6. The reboot option is presented on this screen. The Yes, reboot the system now option is selected by default. Click Finish to allow the system to reboot. This completes the typical installation process. For more information, see “Next steps” (page 34). NOTE: For more information regarding where the HP System Management Homepage default settings are stored during a Typical installation and how to change them, see the HP System Management Homepage Installation and Configuration Guide at http://www.hp.
Table 11 Firewall protection exceptions (continued) Description Port Protocol WBEM/WMI Mapper 5988 TCP WBEM/WMI Mapper Secure Port2 5989 TCP SSH port 22 SSH SNMP Agent 161 SNMP Ping Discovery (ICMP)3 7 ICMP Ping Discovery (TCP)3 80 TCP 1 2 3 4. 5. If the system is not being managed from Systems Insight Manager, configure only ports 2301 and 2381 to enable browser access to System Management Homepage. HP SIM supports an alternate port in WBEM by editing the wbemportlist.xml file.
Table 12 Exceptions to firewall protection Product Port Protocol SNMP Trap Listener 162 SNMP Trap (UDP) Systems Insight Manager web Server 280 TCP RMI registry 2367 TCP 4444 TCP JBoss Pooled Invoker 4445 TCP JBoss Web Service port1 8083 TCP Systems Insight Manager Secure Web Server 50000 TCP Systems Insight Manager SOAP2 50001 TCP Systems Insight Manager SOAP with client certificate authentication2 50002 TCP Systems Insight Manager SOAP2 50003 TCP Systems Insight Manager WBEM
42). Next, complete the initial setup of Systems Insight Manager. Initial setup involves adding managed systems, adding users, setting up authorizations, and configuring event handling. • For details about installing and configuring the HP Insight Remote Support Advanced, see “Installing HP Insight Remote Support Advanced” (page 45).
3 Configuring HP Systems Insight Manager At this point, step 1 below is complete. Perform step 2 to configure HP Systems Insight Manager for your environment by using First Time Wizard or proceed to “Configuring Systems Insight Manager using the Options menu” (page 40). 1. Install and configure the CMS. The procedure to complete this step is in “Installing HP Systems Insight Manager on the CMS for the first time” (page 25). 2. Configure HP Systems Insight Manager for your environment.
• Credentials: System Automatic Discovery Use the wizard to set the sign-in credentials and the SNMP credentials for the Discovery task. • Configure Managed Systems Configure managed systems as they are discovered, by configuring WBEM and WMI, SNMP, SSH access, and trust relationship. • WBEM/WMI Mapper Proxy To retrieve managed system information on Windows systems, enter the mapper proxy system host name and port number.
Table 13 Collections by operating system (continued) Windows Linux HP-UX Other Microsoft Vista All HP Serviceguard Clusters1 Novell Netware Microsoft Windows 2000 All Virtual Partitions1 AIX HP Serviceguard (under Clusters by Type) Solaris All HP Integrity Virtual Machines1 1 Located under All VSE Resources. Operating-system-specific reports The following reports are specific to HP-UX and are added or removed depending on whether HP-UX is selected or not.
NOTE: Users that have been added to the CMS cannot view or manage systems until authorizations have been configured for them. NOTE: HP-UX and Linux-provided command line tools, such as ls and df, are run as root by default. For security reasons, run them as a specific user to avoid permitting unintended capabilities to a user. To add users, select Options→Security→Users and Authorizations→Users, and then click New. To add user groups, select Security→Users and Authorizations→Users, and then click New Group.
4 Setting up and configuring managed systems At this point, steps 1 and 2 below are complete. Perform step 3 to install and configure the required management software. 1. Install and configure the CMS. See “Installing HP Systems Insight Manager on the CMS for the first time” (page 25). 2. Configure HP Systems Insight Manager for your environment. See “Configuring HP Systems Insight Manager” (page 38). IMPORTANT: You must run Discovery before setting up managed systems.
NOTE: You must have selected to install Insight managed system setup wizard when installing HP SIM. Using the Insight managed system setup wizard requires the System Setup toolbox authorization in HP SIM. Authorize the System Setup toolbox on the CMS to allow use of the managed system setup wizard. Authorize this toolbox on each managed system that will be configured using the managed system setup wizard. • To run Configure or Repair Agents, select Configure→Configure or Repair Agents.
Configuring HP Systems Insight Manager to discover storage systems After verifying that each storage system's SMI-S provider is installed and configured, configure HP Systems Insight Manager to discover the storage systems. Procedure 7 Configuring HP Systems Insight Manager to discover the storage systems 1. 2. Enter the user name and password for each provider's SMI CIMOM in the Default WBEM settings section on the Setting Global Protocols page.
5 Installing HP Insight Remote Support Advanced The HP Insight Remote Support Advanced software is integrated with HP Systems Insight Manager and provides comprehensive remote monitoring, notification/advisories, dispatch and proactive service support for nearly all HP servers, storage, network, SAN environments and selected multivendor devices. HP Insight Remote Support Advanced is targeted to larger networks, data centers, and mission critical or business critical support levels.
and performance. The determination of which data center should receive traffic from the CMS is performed by a Global Server Load Balancer (GSLB), which directs traffic based on name server resolution. The CMS DNS resolution facilitates the GSLB being able to direct traffic dynamically to the appropriate site. It is not supported to configure the hosts file with a single IP address of the Remote Support aliases because there are multiple IP addresses for these aliases.
6 Upgrading HP Systems Insight Manager This chapter provides the steps to upgrade HP Systems Insight Manager 5.3.1 and later. Before beginning the HP Systems Insight Manager upgrade, verify that your user name and password to access the database are valid.
Before continuing the installation, you must upgrade the database or install a supported database.
5. Click Next. The System Inspection window appears. The system is inspected for a previous version of HP Systems Insight Manager and/or a local database. During inspection, if HP Systems Insight Manager detects any incompatible plug-ins, an advisory displays. After the system inspection completes, the Database Configuration window appears. 6. For HP Systems Insight Manager 5.3.1 and later, SQL 2008 R2 replaces SQL 2005 Express.
The database information of the existing HP Systems Insight Manager install is pre-populated. All information except for the user account cannot be edited. Provide the correct password for the existing account or provide the credentials for another user account with administrative rights and database access. The installation tests for the administrative rights. Click Next to proceed. • Use SQL/SQL Express.
1. 2. 3. 4. From the Database Configuration window, select Use Oracle. Before using the database you must ensure the database: ◦ Uses Unicode character set of AL32UTF8 and national character set of AL16UTF16. ◦ The NLS Length is set to BYTE. ◦ Has an Oracle user with Database Administrator (DBA) privileges created for the exclusive use by HP Systems Insight Manager. ◦ The Oracle database schema is empty. HP Systems Insight Manager must be installed in an empty Oracle database schema.
3. 4. 5. Click Install to initiate the installation process. This process installs all the products listed in the Selected Components table. The Status window appears. As each component is being installed, it states "In Progress" beside the component's name. After the component has installed, it states Installed Successfully. After all of the components are installed, click Next. The Registration window appears. Register HP Systems Insight Manager or click Register Later.
4. Click Install to initiate the upgrade process. This process installs all the products listed in the Selected Components table. The Status window appears. As you install each component, it states "In Progress" beside the component's name. After the component has installed, it states Installed Successfully. If you are upgrading the WMI Mapper: • On Windows Vista • On Windows 2008 • Where Windows installer 4.
NOTE: Upgrades of HP Systems Insight Manager using silent.xml does not support upgrades from HP Systems Insight Manager configured to an oracle database. Provide a valid existing instance name of the existing HP Systems Insight Manager install. Provide the valid database name of the existing HP Systems Insight Manager install. Use default 1433 or provide a valid port.
Data migration The data migration tool is a command line interface tool that you can use to migrate configuration data from an installation of HP Systems Insight Manager 5.3.x or later to a new installation of HP SIM 6.3 running on another CMS. The process leverages both an export and import tool to migrate the data. For example, you can use this tool to migrate a HP Systems Insight Manager 6.3 system on a 32-bit operating system to a HP SIM 6.3 installation running on a 64-bit Windows operating system.
Importing data from a CMS 1. Before data can be imported, the following requirements must be met: • All operating system and database level user credentials on source CMS must be created on target CMS. • Target CMS must have HP Insight Software 6.3 or later installed. • The CMS must be a clean installation and have no prior configurations. NOTE: The import process deletes any existing data from the target CMS as the import proceeds.
This CRA task is used to fix the target CMS and is not a scheduled task. The CRA task can be loaded after the migration completes and the HP SIM server is started. This task is disabled by default and must be enabled and properly configured with any required credentials, then run manually once. By default, the settings specified in the CRA Task XML are applicable to all the discovered managed nodes. A CRA collection is also created for the CRA task to run against.
Next steps After completing the import, sign into HP Systems Insight Manager, and run the Daily Device Identification task to ensure that all your associations are updated correctly. Procedure 14 Running daily identification tasks 1. 2. 3. 58 Select Tasks LogsView All Scheduled Tasks. The All Scheduled Tasks page appears. Select the Daily System Identification task. Click Run Now.
7 Uninstalling HP Systems Insight Manager From the control panel, use the Add/Remove Programs feature in Windows, and complete the following steps to remove HP Systems Insight Manager and its dependencies: NOTE: If a registered plug-in is installed and dependant on HP Systems Insight Manager does not unistall it. Procedure 15 Uninstalling Systems Insight Manager 1. Select Systems Insight Manager, and click Remove. If you want to uninstall HP Systems Insight Manager, click Yes.
8 Configuration options Several configurable parameters in Systems Insight Manager that are not available from the GUI. These parameters can only be configured by editing a configuration file on the CMS. NOTE: All Systems Insight Manager parameters have been set to predefined values that are appropriate for most situations. These parameters should only be changed if you are experiencing issues with the default values.
Monitor time-out policy The monitor time-out policy keeps sessions alive, provided the user has a web browser window open displaying the Systems Insight Manager GUI. Closing the browser or navigating to another web page starts the timer for the time-out period. The default time-out period is 20 minutes. Users must use some other means to protect an unattended session from illegal use, such as password-protected screen savers.
Implementation Changes made to the log.properties file do not take effect until the log manager daemon or service is restarted. Restart the Systems Insight Manager service. CAUTION: The queue size should be changed only with extreme care. If the queue is set too high, the log manager consumes too much system memory. NOTE: When the Audit Log file reaches the maximum file size, the log is renamed with MX_LOGROLLFILEEXT extension and a new file is started.
Tools in this category have no task output, have task output that is saved outside of Systems Insight Manager, or have task results that are unlikely to be of long-term interest. Tasks for all other tools are considered long-term. Frequently scheduled tasks Task results can also be removed from the Task Results Page if a certain number of task results for a scheduled task accumulate. This setting defaults to 10 instances of a single task.
9 Database installation Install and use SQL Express Install and use SQL Express. This option enables you to install and configure Systems Insight Manager to use SQL Express. Procedure 18 Install and use SQL Express 1. 2. 3. From the Database Configuration window, select Install and Use SQL Express. In the Username field, the installing user account appears and can be edited. The account specified must be the user name for the database server.
Use Oracle Use Oracle. This option is applicable if you have Oracle installed and you want to configure Systems Insight Manager to use it. Procedure 20 Configure Oracle 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Install Oracle or verify Oracle is installed. Create a Database Scheme using the Oracle Database Configuration Assistant. To use the assistant, select Program Files→Oracle-OraHome92→Configuration and Migration Tool. Select Create a Database, and then select Next.
Procedure 21 Use Oracle 1. 2. From the Database Configuration window, select Use Oracle. Before using the database you must ensure the database: • Uses Unicode character set of AL32UTF8 and national character set of AL16UTF16. • The NLS Length is set to BYTE. • Has an Oracle user with Database Administrator (DBA) privileges created for the exclusive use by Systems Insight Manager. • The Oracle database schema is empty. Systems Insight Manager must be installed in an empty Oracle database schema.
10 Custom installation Custom install Procedure 22 Custom installation 1. Click Next, the Software Selection window appears. This window displays the complete list of the available components with a checkbox next to each one. If the checkbox is selected and disabled, the component is deemed a mandatory component and cannot be cleared. The amount of required disk space is also listed for each component. Select the components you want to install.
NOTE: 3. 68 This user account is used to run the Systems Insight Manager service. Click Next. The Summary window appears.
4. Click Install to initiate the installation process. This process installs all the products listed in the Selected Components table. The Status window appears. As you install each component, it states In Progress next to the component's name. After the component installs, it states Installed Successfully. 5. Install HP System Management Homepage: a. The HP System Management Homepage Setup window appears. The InstallShield Wizard guides you through the install of HP System Management Homepage.
d. From the User Access window, configure the HP System Management Homepage for the following access types: • Select Anonymous Access to enable anonymous access to unsecured pages. • Select Local Access Anonymous or Local Access Administrator to set up the HP System Management Homepage to automatically grant local IP addresses at the selected access level.
5. 6. 7. From the IP Binding window, select the Enable IP Binding checkbox if you would like to bind to IP addresses that match a specific subnet and mask. Click Next. From the IP Restricted Logins window, select the Enable IP Restricted Logins checkbox if you would like to include or exclude specific IP addresses or IP address ranges. Click Next, and the Summary Panel appears. Click to continue to the Summary Panel. Trust By Name 1. Select Trust By Name. Click Next. The Trusted Server window appears.
NOTE: The Trust All option leaves your system vulnerable to security attacks and sets up the HP System Management Homepage to accept certain requests from any server. For example, you might want to use Trust All if you have a secure network, and everyone in the network is trusted. NOTE: You can add up to five subnet IP address/netmask pairs. NOTE: If you click IP Binding but do not specify the IP address/netmask, then you might not be able to connect to the HP System Management Homepage.
The Summary Panel appears. The Summary Panel lists the location where the HP System Management Homepage is installed, the amount of space the installation requires, and the summary of the options that you specified during the installation. g. Click Next. The installation process is started. Click Finish to exit the wizard.
e. f. Click Install. Click Finish. 8. Install Systems Insight Manager: a. When the Welcome to the Systems Insight Manager Setup Wizard appears, click Next. b. Select or enter a different folder name using Browse. Click Next. The Ready to Install window appears. c. Click Install. The Install Progress window appears. d. Click Finish when the installation is complete to close the Systems Insight Manager Installer window. e.
11 Silent installation Silent install Installing Systems Insight Manager from the command line with an .xml file. The option to perform a Silent install is available through a command line installation. A silent install occurs when setup.exe is launched with the command line options for a Silent install. Execute: setup.exe —s path to silent file —svcpw service password —dbpw database password A silent.xml file resides in the same directory as setup.exe. This text file can be edited with any text editor.
FALSE - not to use an Oracle database NOTE: When dbOracle is set to TRUE, installSQLEXPR should be set to false. When installSQLEXPR is set to TRUE, dbOracle should be set to false. The dbDomain and dbInstance parameters should not be set (left blank). dbOracleJARFile - must be specified when using an Oracle database. This is used to provide the location of the JDBC driver to be used to connect to the Oracle database. For example, c:\ojdbc14.
IMPORTANT: For a Silent install, the service or database user name and/or domain name containing special characters, such as: &, <, >, ', " must be escaped appropriately as below in the silent.xml file: & & < < > > ' ' " " For example, for a user name such as user&1 , the entry in silent.xml would be user&1. For a silent install embedded quote ( " ) character in service or database password is not supported. See “Next steps” (page 34) for more information. Editing the wbemportlist.
12 Troubleshooting Installation Sign-in Password Migration logs 12.1 Installation 12.12.1.1 12.12.1.2 12.12.1.3 During the Systems Insight Manager installation on Windows Vista using a user who is member of the administrators group, when I click Next, an error displays indicating there are insufficient rights to the database. Disable the User Account Control (UAC) for the user and continue the installation.
12.12.1.7 12.12.1.8 After installing Systems Insight Manager using a domain account on Windows Vista, the Systems Insight Manager icon on the desktop is not executable if signed in using the domain account. Sign in to Systems Insight Manager using the Administrator account, and the icon is executable. After installing Systems Insight Manager on Windows Vista and Microsoft Windows Server 2008, the command window opens as a non-administrator, even if the user is an administrator if UAC is turned on.
12.12.1.15 12.12.1.16 During the installation, the system reboots, and then the installation launches the browser. Internet Explorer displays a message saying that it could not establish a connection with the local host. The browser is being launched before the service has had time to start. Try to access the URL again by placing the cursor in the URL field and pressing the Enter key. Keep trying until the application loads in the browser.
If Simple File Sharing is enabled, it must be disabled. Procedure 26 Disable Simple File Sharing 1. 2. 3. 12.12.1.18 12.12.1.19 12.12.1.20 Go to Start→My Computer→Tools→Folder Options→View. Scroll to the bottom of the list of advanced settings, and deselect Use Simple File Sharing (Recommended). Click OK. On an HP-UX system, the mxinitconfig -a command fails at step 8, and the following error appears in the /var/opt/mx/logs/initconfig.log file: ...8. Database Configuration Connecting to database...
This issue is caused when the performance counter registry hive is corrupted and when the localized perflib counter registry key contains corrupted data. To resolve this, perform the following steps: 1. At the command prompt, type the command LODCTR/R to repair the counters 2. Open the registry editor and export the following key: HKLM\Software\Microsoft\Windows NT\Current Version\Perflib\009 NOTE: Default key is 009 (English key) 3. 4. Export the registry file.
3. Change the setting from Guest Only to Classic. If Guest Only is the preferred policy setting, perform the preceding steps, sign in to Systems Insight Manager, and then add domain accounts (not local accounts) or the local Guest account as accounts to Systems Insight Manager. Restore the local policy setting back to Guest when done. 12.12.2.3 12.12.2.4 Single Sign On fails on cluster systems. Single Sign On does not work on a virtual cluster system.
click the Privacy tab from the Internet Explorer browser menu. Modify the privacy setting in one of the following ways: • Browse to systems by IP address instead of by name can cause the browser to consider those systems to be in the Internet Zone. Instead, browse by name. You can configure Systems Insight Manager to use system names when creating links to systems by selecting Security→System Link Configuration and selecting Use the system name.
times. Enabling Always allow session cookies does not resolve the problem because the Web Agents do not use session cookies. • 12.12.2.7 12.12.2.8 Individually specify the handling of cookies for each system. Click Edit in the websites section and add the address of the system in the specified field. Click Allow to always allow cookies to that system. Repeat this for all systems. Selecting a link that opens a new browser window requires another sign-in.
12.12.2.11 12.12.2.12 I am prompted for sign in credentials when accessing a trusted StorageWorks Command View system. If the Command View system is configured to trust Systems Insight Manager for Single Sign On, it is possible that Systems Insight Manager is attempting to access the Command View system using a host name that does not resolve on the CMS.
12.12.2.15 • The account you are entering has been deleted, disabled, or locked out. • The password for the account must be changed. • You are attempting to sign in from an IP address that is not valid for the specified account. • You do not have cookies enabled in your browser or you are using a cookie blocker. I cannot sign in to my Windows Systems Insight Manager.
1. 2. Stop Systems Insight Manager. Run mxpassword -g and modify the following passwords to the new account password: MxDBUserPassword MxPMPPassword 3. 12.12.3.4 Restart Systems Insight Manager. SQL 2008 R2 installation fails with error code "2068578304". Ensure that the password that you logged for windows has not expired. If the password is invalid, change the password, and then continue with the SQL installation.
13 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • See the Contact HP worldwide website: http://www.hp.
Warranty information HP will replace defective delivery media for a period of 90 days from the date of purchase. This warranty applies to all Insight Management products. HP authorized resellers For the name of the nearest HP authorized reseller, see the following sources: • In the United States, see the HP U.S. service locator web site: http://www.hp.com/service_locator • In other locations, see the Contact HP worldwide web site: http://welcome.hp.com/country/us/en/wwcontact.
Command Command name or qualified command phrase. user input Commands and other text that you type. computer output Text displayed by the computer. Enter The name of a keyboard key. Note that Return and Enter both refer to the same key. A sequence such as Ctrl+A indicates that you must hold down the key labeled Ctrl while pressing the A key. term Defined use of an important word or phrase. variable The name of an environment variable, for example PATH or errno.
Glossary A administrative rights user A user who is authorized for the All Tools toolbox on all systems, including the Central Management Server. This type of user has been given special privileges to administer the HP Systems Insight Manager software. administrator A user who manages users, resource pools, and self-service requests through HP Matrix Operating Environment infrastructure orchestration console.
central processing unit polling rate The rate for how often the Cluster Monitor CPU Resource checks CPU utilization as reported by Insight Management Agent on monitored systems. certificate An electronic document that contains a subject's public key and identifying information about the subject. The certificate is signed by a certificate authority (CA) to bind the key and subject identification together. See also certificate authority.
critical status A state generated when HP Systems Insight Manager can no longer communicate with a managed system. custom tools Custom tools are tools that can be created by the user to run on the Central Management Server or on target systems. For example: • Remote tool A tool that runs on selected target systems. It might copy files to the target systems or run specific X-Window applications on the target systems. You can schedule this tool. • CMS tool A tool that runs on the CMS.
edit collection To modify existing collections to add or remove search criteria. enclosure A physical container for a set of server blades. It consists of a backplane that routes power and communication signals and additional hardware for cabling and thermal issues. It also hosts the CPU or server power supplies. event Information sent to certain users that something in the managed environment has changed. Events are generated from SNMP traps.
performance management, and workload management enable systems administrators to pick the value added software required to deliver complete lifecycle management of their hardware assets. HP Insight Control database The database that stores vital information about HP Systems Insight Manager, including users, systems, and toolboxes.
M Major status Status information collected from the system that indicates one or more of the monitored subsystems are not operating properly which is impacting the system. Action should be taken immediately. managed systems Any system managed by HP Systems Insight Manager, such as servers, desktops, storage systems, and Remote Insight Boards (RIBs). management agent A daemon or process running on a managed system.
O Onboard Administrator The Onboard Administrator is the central point for controlling an entire c-Class enclosure. It offers configuration, power, and administrative control over the rack, and its associated blades (Compute Servers), blade management processors (iLOs), network switches (depending on the models of switches used) and storage components (such as SAN or SATA). The Onboard Administrator is a single management processor, with shared resources to an optional backup twin processor for failover.
based on your support agreement, system information can be collected for proactive analysis and services. rack A set of components cabled together to communicate between themselves. A rack is a container for an enclosure. Red Hat Package Manager The Red Hat Package Manager is a powerful package manager that can be used to build, install, query, verify, update, and uninstall individual software packages.
security roles A feature that enables administrators to restrict system access and manage access on a per-user or per-group basis. This capability enables systems administrators to delegate tasks to junior staff without providing access to advanced or dangerous features. It also enables systems administrators to delegate management of systems to specific organizations or customers without providing access to systems owned by other organizations or customers.
SNMP communication setting Default SNMP community string used when communicating with systems supporting SNMP communications. SNMP trap Asynchronous event generated by an SNMP agent that the system uses to communicate a fault. Software Distributor The HP-UX administration tool set used to deliver and maintain HP-UX operating systems and layered software applications. software inventory A listing of the HP software installed on the system where the Version Control Agent is installed.
• Warning The system has a potential problem or is in a state that might become a problem. • Normal The system is functioning correctly. • Disabled The system is disabled from monitoring but is not necessarily turned off. • Unknown HP Systems Insight Manager cannot obtain management information about the system. • Informational The system might be in a transitional or non-error state. system identification system information Identifying information about systems.
system type One of 12 supplied types. You can add your own based on one of these types. For example, use Server type to create MyServer type. It is still a server and is reported on in the same way, but it has your designation. System Type Manager A utility that enables you to modify the default behavior of the discovery and identification of objects classified as Unknown or as another category of systems are discovered and identified precisely as you require.
• Minor. A warning condition exists that can escalate into a more serious problem. • Normal. These events are not a problem. • Informational. No attention required. This status is provided as useful information unknown status HP Systems Insight Manager cannot obtain management information about the system using SNMP. Although no management instrumentation information is available, the system can be pinged. It might have an invalid community string or security setting.
X X client An application or tool that appears on an X server. X clients can also be called X applications. X server A local application that accepts X client requests and acts on them. X Window System A cross-platform window system that uses the client/server model to distribute services across a network. It enables applications or tools to run on a remote computer. XML document A collection of data represented in XML.
Index A install Systems Insight Manager Windows CMS, 31 active time-out, 60 audit log configure, 61 L C central management server Custom install Systems Insight Manager, 67 requirements, 5 Typical install Systems Insight Manager, 31 configuration audit log, 61 data collection CPU utilization, 60 lifetimes for Task Result entries, 62 managed system, 42 time-out policy, 60 configuration options, 60 configuring first time wizard, 38 HP Systems Insight Manager, 38 managed systems, 38 CPU utilization, 60 cus
configuration, 60 troubleshooting, 78 typical install, 25 typical upgrade, 51 U Uninstall Central Management Server removing HP Systems Insight Manager on Windows, 59 upgrade Custom upgrade HP Systems Insight Manager, 52 upgrading HP Systems Insight Manager custom, 52 migration, 55 overview, 47 process, 47 typical, 51 W Windows CMS installation and configuration, 31 removing HP Systems Insight Manager, 59 Windows CMS install system preparation, 25 Windows CMS upgrade upgrading and configuration, 51 Window
