README - HP Systems Insight Manager 5.3 with Update 1

Windows 2003 must be modified to properly discover the system. See the Windows documentation on how
to install the SNMP service.
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How should SNMP be configured?
The SNMP service must have the security settings changed to enable SNMP communications with other
systems. The same community string used by HP SIM should be added to and at least the address of the
system on which HP SIM is installed should be listed in the list of allowed IP addresses.
Software/Firmware
The Install Software and Firmware task for a switch appears to complete successfully, but the firmware is not
deployed on the target switch. One reason for this is if the C:\cpqsystem\log\cpqsetup.log file is
locked, the installer terminates immediately with no error code. To solve the problem, delete or rename this
file and restart the task.
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When updating switch software and firmware, the software update is performed, but the firmware update
is not. There is no log file describing the error. This issue is resolved with firmware version 2.1.1 for the GbE
Interconnect Switch and version 1.2.0 of GbE2 Interconnect Switch.
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For a switch firmware upgrade to be successful, the correct SNMP write community string of the switch must
be specified in the System Protocol Settings page (System Page (for the switch)→Tools &
Links→System Protocol Settings.
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When executing the Install Software/Firmware task on an upgraded Windows 2003 Advanced Server
(Enterprise or Standard Edition) to a Linux system, the status sticks at 0% and the task times out. Perform the
following to allow the task to complete as expected.
On the Linux target system, edit the /etc/hosts file to add an entry for the CMS.
The entry in /etc/hosts should appear as:
IP-Address
Fully-Qualified-Domain-Name
Short-Name
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If you do not include the VCRM during the installation of HP SIM, you will receive an error message when
running the Install Software and Firmware task. If this happens, install the VCRM, and select
Options→Version Control Repository to set this software as your default.
Secure Shell
The command mxagentconfig does not work properly for a domain user
Verify that the home directory of the user is not of the form C:\documents and settings\username
. In some cases, it will be at a different location for a domain user, such as C:\documents and
settings\username.xxxx , where xxxx is usually a domain name. If this is the case, then:
1. Go to the C:\Program files\OpenSSH\etc folder.
2. Edit the passwd file using WordPad.
3. Look for the entry that states \home\username .
4. Replace username with username.domainname.
5. Restart the OpenSSH service.
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38 Known Issues and Workarounds