ISS Technology Update, Volume 6 Number 8 - Newsletter

ISS Technology Update Volume 6, Number 8
Legal Notices
© Copyright 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to
change without notice. The only warranties for HP products and services are set forth in the express warranty
statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft and Windows are US registered trademarks of Microsoft Corporation.
TC071006NL
October 2007
Step 2: After discovery, look for devices that are classified as ”Unmanaged” in the All Systems list and use
“Configure or Repair Agents” to correct communications problems.
To HP SIM, “Unmanaged” means that it cannot successfully communicate using any of its known communication protocols.
That usually is due to some form of credential problem or trust. “Configure or Repair Agents” can utilize operating system
credentials to set SNMP community strings, establish trust by certificate, and so forth.
Step 3: After solving the problem with systems that are reporting themselves ”Unmanaged,” look for systems that
are saying they are ”Unknown” especially if you know them to be ProLiant servers.
When HP SIM reports a system as ”Unknown,” it means that it has established communication using a management protocol,
but there is no information that HP SIM has accessed from the device that allows HP SIM to classify it. In the case of ProLiant
servers, the most likely cause is lack of the ProLiant Support Pack and the System Management Homepage. The HP SIM feature
called ”Initial ProLiant Support Pack Installation” can be used with operating system credentials to install the PSP without any
pre-existing trust relationship between HP SIM and the device.
Summary
Using these three simple steps, you should be able to get most HP SIM implementations on Windows operational and
communicating with all of the nodes in less than two hours.
Recently published industry standard server technology papers
Title URL
HP Advanced Memory Protection technologies http://h20000.www2.hp.com/bc/docs/support/SupportManual/c002569
43/c00256943.pdf
HP BladeSystem c3000 Enclosure technologies http://h20000.www2.hp.com/bc/docs/support/SupportManual/c012048
85/c01204885.pdf
Implementing Microsoft Windows Server 2008 Release
Candidate 0 (RC0) on HP servers
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c007106
06/c00710606.pdf
Industry standard server technical papers can be found at www.hp.com/servers/technology.
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