System Management Homepage 6.3 Installation and Configuration Guide

HP Insight Remote Support Software
HP strongly recommends that you install HP Insight Remote Support software to complete the installation or
upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service or
HP contractual support agreement. HP Insight Remote Support supplements your monitoring, 24x7 to ensure
maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of
hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product's
service level. Notifications may be sent to your authorized HP Channel Partner for on-site service, if configured
and available in your country. The software is available in two variants:
• HP Insight Remote Support Standard: This software supports server and storage devices and is optimized
for environments with 1-50 servers. Ideal for customers who can benefit from proactive notification, but
do not need proactive service delivery and integration with a management platform.
• HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and
proactive service support for nearly all HP servers, storage, network, and SAN environments, plus
selected non-HP servers that have a support obligation with HP. It is integrated with HP Systems Insight
Manager. A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight
Remote Support Advanced.
Details for both versions are available at:
http://www.hp.com/go/insightremotesupport
To download the software, go to Software Depot:
http://www.software.hp.com
Select Insight Remote Support from the menu on the right.
Typographic conventions
find (1) HP-UX manpage. In this example, “find” is the manpage name and “1” is the
manpage section.
Book Title Title of a book or other document.
Linked Title Title that is a hyperlink to a book or other document.
http://www.hp.com A Web site address that is a hyperlink to the site.
Command Command name or qualified command phrase.
user input Commands and other text that you type.
computer output Text displayed by the computer.
Enter The name of a keyboard key. Note that Return and Enter both refer to the same
key. A sequence such as Ctrl+A indicates that you must hold down the key labeled
Ctrl while pressing the A key.
term Defined use of an important word or phrase.
variable The name of an environment variable, for example PATH or errno.
value A value that you may replace in a command or function, or information in a display
that represents several possible values.
<element> An element used in a markup language.
attrib= An attribute used in a markup language.
72 Support and other resources