HP Systems Insight Manager 7.1 User Guide

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The Property pages for the VMWare ESX (Non-Embedded) operating system are not available
due to limitations in the WBEM agents.
Reporting
It has been observed that when HP SIM is upgraded from 6.2 to any later version, Enhanced
Reports cease to work. If you encounter this issue, you must perform the following steps to solve
the problem.
Procedure 47 Correcting issue with Enhanced Reports not working after an upgrade from HP SIM
6.2
1. On Linux or HP-UX:
Navigate to <SIM Installation Directory>\jboss\server\hpsim\work\
jboss.web\localhost\_\org\apache\jsp\mxportal\NewReport
On Windows:
Navigate to: \opt\mx\jboss\server\hpsim\work\jboss.web\localhost\_\org\
apache\jsp\mxportal\NewReport
2. Delete all files in these folders.
3. Go to your browser and refresh the Enhanced Reports page and run any report.
NOTE: This does not require the HP SIM service to restart. The changes are automatically detected
by HP SIM and Enhanced Reports will work correctly.
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In advanced reporting, graph labels may not be displayed properly in the report output.
This can be caused by not having the right Asian fonts installed on the CMS and client system.
Ensure that Asian fonts for the desired locale are installed on both the CMS and client system where
the browser is installed. In addition the font can be configured to an alternate font in the <HP SIM
Installdir>/config/globalsettings.props file or by running the CLI command:
mxglobalsettings --a EnhancedReportsLogicalFonts=<font name> where font
name can be Dialog or SansSerif. The default value is Dialog.
Security
If HP SIM is installed after HP SMH is installed, the HP SMH 2048-bit key pair is replaced with
the HP SIM 1,024-bit key pair.
Sign-in
User is not able to sign-in to HP SIM when HP SIM is installed on RHEL6.1 64-bit operating system.
For HP SIM to work on RHEL6.1 64-bit operating system, the 32-bit library (32-bit(i686) version
of PAM-level Red Hat Packager Manager (RPM)) must be installed as part of the operating system
installation. This is a prerequisite for HP SIM installation.
SNMP settings
Configuring SNMP settings through Configure or Repair Agents displays corrupt message in task
results.
The reported problem will occur if the target system is configured with any localized language
except in English. The /etc/init.d/snmpd script does not follow localization standards and
the error is provided as part of Linux operating system SNMP service.
SNMP traps
After applying Hotfixes or an upgrade, if there is an issue recieving SNMP traps, complete the
following:
1. Stop the HP SIM service.
Reporting 179