HP OpenView Service Desk and HP Systems Insight Manager Integration User Guide

Service Desk Service Pages

Updating Systems Insight Manager to Discover the

Service Desk Web Interface

Through the Links tab on the System Page, the Systems Insight Manager server can be modified to show

whether the Service Pages web interface is running on a server.

Open the additionalWsDisc.props file in the Systems Insight Manager\config\identification

directory.

Add the following line to the file: 8080=OpenView Service Desk - Service Pages,sd-

sp45/index.html,true,false, ,http.

NOTE: This entry may change if 8080 is not the port being used or http://server:8080/sd-

sp45/index.html is not the default start page.

Figure 27 Service Pages Discovered in Systems Insight Manager