HP OpenView Service Desk and HP Systems Insight Manager Integration User Guide

Contents
4
Adding OpenView Web Console Tools Menu ......................................................................................... 46
Launching to the HP Systems Management Homepage.............................................................................. 47
Troubleshooting
Task Results error ................................................................................................................................. 49
ACES_InsightManager XML import error ................................................................................................. 49
Incorrect path to sd_event.exe ............................................................................................................... 49
Appendix A
Insight Manager SQL Data Exchange File ............................................................................................... 50
Appendix B
Insight Manager Oracle Data Exchange File............................................................................................ 70
Appendix C
Insight Manager Data PostgreSQL Exchange File ..................................................................................... 90
Appendix D
Servicedesk.xml File ........................................................................................................................... 108
Appendix E
Ovwebconsole.xml File....................................................................................................................... 109
Appendix F
Additional Information........................................................................................................................ 110
Index