HP OpenView Service Desk and HP Systems Insight Manager Integration User Guide

Appendix A

This appendix lists the contents of the Insight Manager SQL Data Exchange file. The configuration file is

provided to export data from the Systems Insight Manager database running on Microsoft® SQL Server

into an XML file that can be imported into Service Desk.

Insight Manager SQL Data Exchange File

SQL database configuration file.

Entries beginning with "--" are comments.

[DSN]

NAME=HPSIM-SQL

USR=

PWD=

[SYSTEM]

LOG=TRUE

XML=TRUE

DUMP=TRUE

TXT=FALSE

LOG_FILE=C:\Program Files\Hewlett-Packard\OpenView\service desk

4.5\client\data_exchange\log\insightmanager.log

XML_OUTPUT_FILE=C:\Program Files\Hewlett-Packard\OpenView\service desk

4.5\client\data_exchange\xml\insightmanager.xml

APPLICATION_NAME=INSIGHTMANAGER

[CLASSES]

NAME=IM_SERVER,IM_DESKTOP,IM_WORKSTATION,IM_PRINTER,IM_MGMTPROC,IM_STORAGE,I

M_SWITCH,IM_RACK,IM_ENCLOSURE,IM_KVM,IM_UPS

[IM_SERVER]

SOURCE=[DB_DeviceInfo], [DB_DeviceInfoEx], [devices], [deviceProtocolInfo]

ATT=[devices_Name], \

[devices_ProductTypeStr], \

[devices_FullDNSName], \

[devices_OverallStatus], \

[devices_MxGUID], \

[DB_DeviceInfo_Location], \

[DB_DeviceInfo_Description], \

[DB_DeviceInfo_Contact], \